Afrihost after hours data - false advertising???

[Necropolis]

Glad you came right

Would be cool if it was split on the graph as well though...

 

[ProAsm]

Well I must be a very thick 5 year old then as it don't make sense to me at all.
They add the zero rated data onto the capped limit so it always varies.
Last month I got capped because I could not understand it's usage.

 

[KinsZA]

I have find the "Overall Account Usage" summary to be pretty terrible as it just pegs on what you have used to what your cap is, I just go by the "Total Data Remaining" 170/200 remaining in my case, looking at the percentage used or going in to detail is just a nightmare.

 

[Necropolis]

 

[Jola]

Mine seems to work fine.

 

[ProAsm]

LOL... well at the end of the day, I think I will go back to Mweb who are the only pro's (believe it or not) and live 'happily ever after' as I was with the for 10 years to start with as the way I see it, the rest are just a bunch of wanna bee's

 

[Icemanbrfc]

LOL... well at the end of the day, I think I will go back to Mweb who are the only pro's (believe it or not) and live 'happily ever after' as I was with the for 10 years to start with as the way I see it, the rest are just a bunch of wanna bee's

So why didn't you stay with the pro's to begin with?

 

[ProAsm]

mmm... somehow I think that post got into the wrong topic

 

[bigboy529]

The unlimited data between 12 and 6, is it valid for pre paid Afrihost ADSL accounts as well?

 

[Icemanbrfc]

The unlimited data between 12 and 6, is it valid for pre paid Afrihost ADSL accounts as well?

No it's not, as far as I can remember.

 

[lilggg]

Howcome the 12 - 6 doesn't apply if you finish your cap? That makes no sense if it's supposed to be uncapped from 12 - 6, or this is only happening for me.

 

[Bryn]

Howcome the 12 - 6 doesn't apply if you finish your cap? That makes no sense if it's supposed to be uncapped from 12 - 6, or this is only happening for me.

I've never reached my cap so I wouldn't know. Drop a message in the Afrihost feedback thread and an Afriperson will get back to you.

I recall that the uncapped midnight data on the free 1GB accounts disappears once you're capped. I assumed from that statement that paid capped accounts are excluded, but perhaps that's not the case.

 

[scienide]

Howcome the 12 - 6 doesn't apply if you finish your cap? That makes no sense if it's supposed to be uncapped from 12 - 6, or this is only happening for me.

It is in their T&C's

 

[AfriGuy]

Howcome the 12 - 6 doesn't apply if you finish your cap? That makes no sense if it's supposed to be uncapped from 12 - 6, or this is only happening for me.

Hi lilggg

I've just replied to your question over in our official feedback thread.

]

Hi,

If you finish your cap, does the 12 - 6 uncapped not apply or is it just me?

I'm on the 100gb capped account.

Hi

I'm afraid it doesn't, you need to have data on your monthly allocation in order to make use of midnight data.

This is how the add-on has been setup from our end, a positive data balance is needed in order to make use of the midnight data. Doesn't matter how much, you can have 1MB and still use 10GB of midnight data

 

[Gallodeep]

Guys is this normal i just noticed this arround 2am it uses my monthly data not midnight data

 

[AfriGuy]

Guys is this normal i just noticed this arround 2am it uses my monthly data not midnight data
//uploads.tapatalk-cdn.com/20160201/f2266bbefb4751a702d803b05bc611f2.jpg

I've just replied to your PM about this
Which Capped account do you have with us?
Remember, accounts below 100GB/ month only saw a limited promo of midnight data that came to an end on 31 Jan.

EDIT: Just want to confirm that the after hours data for accounts 100GB or smaller has been extended This promo will end at the end of April.

 

[DreamKing]

I've just replied to your PM about this
Which Capped account do you have with us?
Remember, accounts below 100GB/ month only saw a limited promo of midnight data that came to an end on 31 Jan.

what is the limit?

 

[AfriGuy]

what is the limit?

You can use ∞GB for midnight data, there's no limit

 

[AfriGuy]

See my edit below, just to keep everyone updated

-snip
EDIT: Just want to confirm that the after hours data for accounts 100GB or smaller has been extended This promo will end at the end of April.

 

[DreamKing]

You can use ∞GB for midnight data, there's no limit

is that the free unlimited midnight data finished? I am using 75G currently, I can still have the unlimited data?

I checked I am still using "some other data" in the midnight period, but I am not sure is that still the unlimited data or something else?