Afrihost Business Uncapped Feedback - 2

Status
Not open for further replies.
A small difference, although not massive.
As soon as AfriGenie has further feedback he'll reply to your latest PM.

See update with capped account

Last Result:
Download Speed: 8200 kbps (1025 KB/sec transfer rate)
Upload Speed: 529 kbps (66.1 KB/sec transfer rate)
Latency: 15 ms
11/4/2014, 10:13:21 AM
 
See update with capped account

Last Result:
Download Speed: 8200 kbps (1025 KB/sec transfer rate)
Upload Speed: 529 kbps (66.1 KB/sec transfer rate)
Latency: 15 ms
11/4/2014, 10:13:21 AM

Thanks, will pass this onto AfriGenie.
 
[Same problem, different day.
trace NOT OK 04Nov14 10h42.jpg
speedtest OK 30Oct14 12h04.jpg
trace OK 30Oct14 12h06.jpg
Top image is today with bad speeds, two bottom images are from the other day when the account was working as it should.
This happens on a random basis every working day - weekends seem to be mostly at full speed.
 
I am not sure about anyone else, but the last 2 days were good on my end. Telkom seems to have had a ton of failures in exchanges/MSANs in Broadacres prior to the Eskom issues and my ADSL line was pretty much not functioning for most of the week last week.

There still seems to be some Telkom issues, but once the initial major faults where fixed and Telkom reset ports speed is back to what it was early September. No idea if VPN and other real-time services are stable as I am not tempting fate with all the loadshedding to work from home this week. Download rates are around 800KB/sec via HTTP on 10mbps though.

I think amongst all the load-shedding any positive feedback would be murky at best, as most people would not have internet access without power (especially with exchanges being down), so the few of us having access to Afrihost would perhaps see better performance.

@Afrihost: Out of interest, with all the loadshedding going on, have you noticed a drop in logged in sessions/traffic or is usage still the same?
 
I am not sure about anyone else, but the last 2 days were good on my end. Telkom seems to have had a ton of failures in exchanges/MSANs in Broadacres prior to the Eskom issues and my ADSL line was pretty much not functioning for most of the week last week.

There still seems to be some Telkom issues, but once the initial major faults where fixed and Telkom reset ports speed is back to what it was early September. No idea if VPN and other real-time services are stable as I am not tempting fate with all the loadshedding to work from home this week. Download rates are around 800KB/sec via HTTP on 10mbps though.

I think amongst all the load-shedding any positive feedback would be murky at best, as most people would not have internet access without power (especially with exchanges being down), so the few of us having access to Afrihost would perhaps see better performance.

@Afrihost: Out of interest, with all the loadshedding going on, have you noticed a drop in logged in sessions/traffic or is usage still the same?

Really awesome to hear that things are looking up!
We haven't seen any noticeable difference from our end, I think the areas being loadshed (is that the word?) aren't big enough to see a major difference on the network.

There have been rumours that Thursday/ Friday would be worse days in terms of loadshedding so we may see some dips in sessions then.
 
PM sent, thanks

I thought Business and Capped is basically the same?

I have a ticket going at the moment will update and see if the same happens again tonight , but same situation, capped works better on my connection than my business account
 
I thought Business and Capped is basically the same?

I have a ticket going at the moment will update and see if the same happens again tonight , but same situation, capped works better on my connection than my business account

They are, but if differences are seen it's something we'll need to checkout.
Do you have the ticket ref#? I can follow it up from there too :)
 
How is it that the Business Uncapped performs better in tests than the capped package but the capped package buffers less on 1080p on Youtube than the Business uncapped on 720p? :confused:
Capped plays 720p Youtube videos with ease and buffers 1080p about every 6-9 seconds.
Business uncapped buffers 720p about every 2-5 seconds...?
Performance seems much better and especially consistent since after I posted about it here.
Two nights ago a had to watch videos on 144p:sick:
I can only play max 480p videos now.

I cannot think of anything else other than shaping?

Capped
Last Result:
Download Speed: 3474 kbps (434.3 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 22 ms
04 November 2014 at 12:44:34 PM SAST

Traceroute has started…

traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.519 ms 0.306 ms 0.220 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 10.440 ms 9.550 ms 10.027 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 42.944 ms 13.078 ms 13.013 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 14.190 ms 13.156 ms 15.483 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 17.022 ms 13.764 ms 14.738 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 12.709 ms 16.219 ms 13.042 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 16.031 ms 14.245 ms 15.224 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 15.067 ms 14.499 ms 13.773 ms
9 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za (196.43.11.30) 37.989 ms 37.311 ms 38.160 ms
10 * * *
11 * * *
12 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za (196.43.11.30) 38.888 ms !X

4mbps Business Uncapped
Last Result:
Download Speed: 3484 kbps (435.5 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: 19 ms
04 November 2014 at 12:54:32 PM SAST

Last Result:
Download Speed: 3532 kbps (441.5 KB/sec transfer rate)
Upload Speed: 430 kbps (53.8 KB/sec transfer rate)
Latency: 19 ms
04 November 2014 at 1:08:04 PM SAST

Traceroute has started…

traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 1.353 ms 0.228 ms 0.188 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 9.780 ms 9.179 ms 9.574 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 20.977 ms 16.154 ms 16.190 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 15.120 ms 14.346 ms 14.263 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 14.553 ms 13.929 ms 13.991 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 13.761 ms 12.865 ms 12.314 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 15.304 ms 15.550 ms 15.806 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 15.508 ms 14.513 ms 14.027 ms
9 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za (196.43.11.30) 36.129 ms 36.935 ms 36.884 ms
10 * * *
11 * wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za (196.43.11.30) 38.157 ms !X *
12 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za (196.43.11.30) 42.152 ms !X * *

Before I posted about the performance here
These were the kind of results I got
Started a log of results and just left it after it just got frustrating to see these kind of results every day.

Last Result:
Download Speed: 2813 kbps (351.6 KB/sec transfer rate)
Upload Speed: 256 kbps (32 KB/sec transfer rate)
Latency: 190 ms
12 August 2014 at 5:43:48 PM SAST

Last Result:
Download Speed: 1950 kbps (243.8 KB/sec transfer rate)
Upload Speed: 220 kbps (27.5 KB/sec transfer rate)
Latency: 179 ms
14 August 2014 at 8:11:44 AM SAST
 
Last edited:
How is it that the Business Uncapped performs better in tests than the capped package but the capped package buffers less on 1080p on Youtube than the Business uncapped on 720p? :confused:
Capped plays 720p Youtube videos with ease and buffers 1080p about every 6-9 seconds.
Business uncapped buffers 720p about every 2-5 seconds...?
Performance seems better since the day after I posted about it here.
Two nights ago a had to watch videos on 144p:sick:
I can only play max 480p videos now.

I cannot think of anything else other than shaping?

Capped




4mbps Business Uncapped

I'll get this info escalated onto our team for a further look into.
 
How is it that the Business Uncapped performs better in tests than the capped package but the capped package buffers less on 1080p on Youtube than the Business uncapped on 720p? :confused:
Capped plays 720p Youtube videos with ease and buffers 1080p about every 6-9 seconds.
Business uncapped buffers 720p about every 2-5 seconds...?
Performance seems better since the day after I posted about it here.
Two nights ago a had to watch videos on 144p

Exact same question I've been asking for weeks. Still no clue why.
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X