Afrihost Business Uncapped Feedback - 2

[Ho3n3r]

Generally cancellations we receive after the 25th will only be processed at the end of next month, but if you send me a PM with your account details I may be able to process it manually for you.

Thanks. PM sent.

I haven't had any confirmation yet of the cancellation. I do hope you did it.

 

[AfriGuy]

I haven't had any confirmation yet of the cancellation. I do hope you did it.

The Genie is in at 12 today, I'll ask him to follow up the cancellation for you then

 

[Gatecrasher]

So... I was on that Afrihost plus trial late last year .... and I cancelled it before 1 January.

Now I discover I am being charged R60 each month for Simfy.

And I have never even used it.

Opened support ticket CLJ-309-46632 on Friday. No response yet.

 

[AfriGuy]

Opened support ticket CLJ-309-46632 on Friday. No response yet.

Sorry about the wait, our Accounts team work normal business hours. They'll reply to your ticket as soon as possible

 

[killerbyte]

Not bad for a 2meg line

 

[Ho3n3r]

View attachment 203576

Not bad for a 2meg line

Nice. If only my streaming worked that well, I wouldn't have moved now.

 

[AfriGuy]

View attachment 203576

Not bad for a 2meg line

Ain't bad at all

 

[killerbyte]

Ain't bad at all

My current usuage puts me on the top 10 chart for a 2meg business line... yet I'm not on the chart my ego needs the recognition.

 

[PurSpyk!!]

View attachment 203576

Not bad for a 2meg line

That's impressive, I barely get that on a 10MB line, maybe its time to down grade? Still waiting for feedback on my speed upgrade, seen no improvements.

 

[slvR]

You guys klap your lines 24/7?

 

[DragonMolester]

Don't think you need to klap it 24/7 to run that up.

I've got a 4meg and even with my downloads only running mornings (7 to ±10) I rack up about 230GB a month.

 

[AfriGuy]

My current usuage puts me on the top 10 chart for a 2meg business line... yet I'm not on the chart my ego needs the recognition.

Whaaaat! That's unacceptable!
I think the leaderboard looks at the last 30 days worth of usage, so it may differ from the usage displayed in your ClientZone.

 

[AfriGuy]

That's impressive, I barely get that on a 10MB line, maybe its time to down grade? Still waiting for feedback on my speed upgrade, seen no improvements.

When was the upgrade submitted?
It should usually take about 48 hours, sometimes a little longer for an ADSL2+ or VDSL upgrade. Regardless, drop me a PM with your line number and I'll follow up on the order status.

 

[PurSpyk!!]

When was the upgrade submitted?
It should usually take about 48 hours, sometimes a little longer for an ADSL2+ or VDSL upgrade. Regardless, drop me a PM with your line number and I'll follow up on the order status.

Hi

It was done last week, I think it was either Wednesday or Thursday morning. Nice that I have already been changed and the speed seems the same?

 

[AfriGuy]

Hi

It was done last week, I think it was either Wednesday or Thursday morning. Nice that I have already been changed and the speed seems the same?

Please PM me the line number so I can follow up on the order.

 

[PurSpyk!!]

Please PM me the line number so I can follow up on the order.

Done

 

[Napalm]

afrigenie/afriguy. WHen you guys going to roll out (Fiber to my house) ?

Here in CPT. (Bellville)

I'm not even in a VDSL area (think only ADSL2+)

 

[AfriGuy]

afrigenie/afriguy. WHen you guys going to roll out (Fiber to my house) ?

Here in CPT. (Bellville)

I'm not even in a VDSL area (think only ADSL2+)

We're hoping FTTH comes around really soon! Trust me, I'm just as excited about Fibre than you are.

 

[Napalm]

Fibre seems to be going everywhere , except CPT

 

[AfriGuy]

Fibre seems to be going everywhere , except CPT

There are some areas in and around CPT. Remember it's still in very early phases of rolling out.