Afrihost Business Uncapped Feedback - 2

[slvR]

mfw you guys think afrihost give a ****


mfw afrihost

 

[AfriGenie]

Sorry guys, looks like the South's throughput dipped again, I'm sitting with our Dev and Network Team now to try find out what is going on.

 

[PearlJam]

Then I swop to the free 1GB on WebAfrica and my internet fly! I am paying a premium for the business account and getting nothing back.

 

[electrofreeze]

service is coming fast to the point now where there is no service
what happened did mtn take back their ipc?

 

[AfriGenie]

Worst part is, its a 20mbps BUSINESS account running like ****

Can you please send me your ADSL Username quickly, we're checking individual accounts at the moment.

 

[PurSpyk!!]

Sorry guys, looks like the South's throughput dipped again, I'm sitting with our Dev and Network Team now to try find out what is going on.

Not acceptable, all we get is "things will get better" well its getting worse, no one on your team seems to be capable to sort this out. Same thing happend before when you had "equipment" issues and no expert to get it to work. I cannot understand how a company has no backup plan in place and we as customers have to work with promises which amount to nothing.

This is almost worse then Eskom, where nothing works, and if it does we must congratulate you, sorry, I pay for a service, and expect a service. What we are getting now is not ADSL

 

[Jypels]

Can you please send me your ADSL Username quickly, we're checking individual accounts at the moment.

sent in PM

 

[A Non Blonde]

service is coming fast to the point now where there is no service
what happened did mtn take back their ipc?

Appears it went underground to Gauteng stations.

 

[AfriGenie]

sent in PM

Got it! Thanks.

 

[AfriGenie]

Not acceptable, all we get is "things will get better" well its getting worse, no one on your team seems to be capable to sort this out. Same thing happend before when you had "equipment" issues and no expert to get it to work. I cannot understand how a company has no backup plan in place and we as customers have to work with promises which amount to nothing.

This is almost worse then Eskom, where nothing works, and if it does we must congratulate you, sorry, I pay for a service, and expect a service. What we are getting now is not ADSL

I can agree with you, it definitely isn't cool, and this is partly why we're pushing hard to get our two PoCs fully operational for testing purposes.

 

[Jypels]

I can agree with you, it definitely isn't cool, and this is partly why we're pushing hard to get our two PoCs fully operational for testing purposes.

Hope i get one of those testing accounts for sticking with afrihost

 

[PurSpyk!!]

Hope i get one of those testing accounts for sticking with afrihost

It should be automatic for all Business users, we have put up with enough poor service.

 

[8-BALL]

Eish AfriGuy

[/URL][/img]

Can I have some more please?

You can see how latency is spiking. (10M account)

 

[savage]

It should be automatic for all Business users, we have put up with enough poor service.

Just like automatic refunds/credits yes. But alas, that will never happen in the AfriHost world. Their network is WAAAY to awesome for that.

 

[AfriGenie]

Hope i get one of those testing accounts for sticking with afrihost

Our existing Clients will most definitely be getting first shot at the Test Accounts, Gian will go into more detail once we are ready to start testing.

 

[AfriGenie]

Eish AfriGuy

[/URL][/img]

Can I have some more please?

You can see how latency is spiking. (10M account)

Ugh, we're resetting a few network parameters in the South now, so I expect you will see an improvement.

 

[Jypels]

Our existing Clients will most definitely be getting first shot at the Test Accounts, Gian will go into more detail once we are ready to start testing.

Cool , so whats going on with the internet today? Has never been this bad before...

 

[KoolDaffy]

It should be automatic for all Business users, we have put up with enough poor service.

True that.

 

[matieut]

Time to celebrate - not- getting between 2 and 3 Mbit/s speed on a 10 Mbit/s buss account.
This is in the North, not the South.

 

[AfriGenie]

Cool , so whats going on with the internet today? Has never been this bad before...

This appears to be unrelated to our current network issues, once our Team has everything running as it should, I'll be able to find out what happened in the first place.