Afrihost Business Uncapped Feedback - 2

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AfriGuy said:
Seeing some reports here yeah - if you can, please let me know how I can replicate the issues being seen so I can have it looked into.
Click to expand...

Example: dnjs.cloudflare.com/ajax/libs/angular.js/1.2.20/angular.min.js

With the Afrihost DNS server I get:

Unable to resolve target system name cdnjs.cloudflare.com.

With Google 8.8.8.8

I get a resolve in 1ms:

Tracing route to cdnjs.cloudflare.com.cdn.cloudflare.net [198.41.215.182]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
......

@Afriguy/Man/Dog try flushing your dns settings on your computer before testing
 
Last edited:
heartbroken said:
Example: dnjs.cloudflare.com/ajax/libs/angular.js/1.2.20/angular.min.js

With the Afrihost DNS server I get:

Unable to resolve target system name cdnjs.cloudflare.com.

With Google 8.8.8.8

I get a resolve in 1ms:

Tracing route to cdnjs.cloudflare.com.cdn.cloudflare.net [198.41.215.182]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
......
Click to expand...

If I run a trace I'm setting some timeouts after Level3, this is outside of our network.
Do your results look similar?

Code: 
traceroute to cdnjs.cloudflare.com.cdn.cloudflare.net (198.41.214.187), 64 hops max, 52 byte packets
 1  router.asus.com (192.168.1.1)  1.066 ms  0.946 ms  0.754 ms
 2  105-236-12-65-esr-lo.mtnbusiness.co.za (105.236.12.65)  4.825 ms  5.637 ms  5.654 ms
 3  41.181.201.94 (41.181.201.94)  7.925 ms  6.062 ms  6.556 ms
 4  tb-dca-2.za--qux-a.za.mtnbusiness.net (41.181.184.28)  6.237 ms  5.869 ms  5.779 ms
 5  compj-cpt-1.mtnns.net (196.44.18.2)  8.374 ms  7.232 ms  7.220 ms
 6  ls-cr-2--tb-cr-1.uk-b.mtnns.net (196.44.31.113)  150.933 ms  181.216 ms  150.166 ms
 7  am-cr-1.nl--ls-cr-2.uk-a.mtnns.net (196.44.31.183)  159.472 ms  159.156 ms  159.201 ms
 8  am-tpr-1.nl--am-cr-1.nl-a.mtn.net (209.212.111.141)  195.678 ms  260.963 ms  195.180 ms
 9  xe-4-1-0.edge5.amsterdam1.level3.net (212.72.41.89)  174.537 ms  171.959 ms  168.402 ms
10  * * *
11  ae-130-3516.edge6.amsterdam1.level3.net (4.69.162.238)  161.208 ms
    ae-240-3616.edge6.amsterdam1.level3.net (4.69.162.254)  159.841 ms
    ae-130-3516.edge6.amsterdam1.level3.net (4.69.162.238)  158.528 ms
12  4.68.111.178 (4.68.111.178)  159.851 ms  159.928 ms  159.047 ms
13  cloudflare-ic-304618-adm-b4.c.telia.net (62.115.36.94)  195.608 ms  196.738 ms  197.350 ms
14  198.41.214.187 (198.41.214.187)  196.020 ms  195.596 ms  195.807 ms[/quote]
 
This is the tracert I get for this site.

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 105-236-11-129-esr-lo.mtnbusiness.co.za [105.236
.11.129]
3 10 ms 48 ms 10 ms 41.181.178.41
4 11 ms 11 ms 35 ms 41.181.165.115
5 11 ms 11 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 46 ms 11 ms 11 ms 196.44.0.224
7 98 ms 11 ms 10 ms 196.44.0.222
8 * * * Request timed out.
9 31 ms 30 ms 30 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 30 ms 30 ms 30 ms 41.66.132.246
11 32 ms 31 ms 31 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 32 ms 31 ms 36 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 29 ms 29 ms 31 ms 197.242.89.170

Trace complete.
 
KoolDaffy said:
This is the tracert I get for this site.

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 10 ms 105-236-11-129-esr-lo.mtnbusiness.co.za [105.236
.11.129]
3 10 ms 48 ms 10 ms 41.181.178.41
4 11 ms 11 ms 35 ms 41.181.165.115
5 11 ms 11 ms 10 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.18
0.4]
6 46 ms 11 ms 11 ms 196.44.0.224
7 98 ms 11 ms 10 ms 196.44.0.222
8 * * * Request timed out.
9 31 ms 30 ms 30 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
10 30 ms 30 ms 30 ms 41.66.132.246
11 32 ms 31 ms 31 ms core-access-switch1.jnb1.host-h.net [197.189.193
.1]
12 32 ms 31 ms 36 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
13 29 ms 29 ms 31 ms 197.242.89.170

Trace complete.
Click to expand...

Are you able to open up the site though?
 
AfriGuy said:
Are you able to open up the site though?
Click to expand...

Yes but sometimes I have to refresh several times before it opens. Some international sites don't open at all no matter how much I refresh, can't even do a traceroute for them.

*Edit

Seems to be working fine periodically. Works and then doesn't work.
 
AfriGuy said:
If I run a trace I'm setting some timeouts after Level3, this is outside of our network.
Do your results look similar?

Code: 
traceroute to cdnjs.cloudflare.com.cdn.cloudflare.net (198.41.214.187), 64 hops max, 52 byte packets
 1  router.asus.com (192.168.1.1)  1.066 ms  0.946 ms  0.754 ms
 2  105-236-12-65-esr-lo.mtnbusiness.co.za (105.236.12.65)  4.825 ms  5.637 ms  5.654 ms
 3  41.181.201.94 (41.181.201.94)  7.925 ms  6.062 ms  6.556 ms
 4  tb-dca-2.za--qux-a.za.mtnbusiness.net (41.181.184.28)  6.237 ms  5.869 ms  5.779 ms
 5  compj-cpt-1.mtnns.net (196.44.18.2)  8.374 ms  7.232 ms  7.220 ms
 6  ls-cr-2--tb-cr-1.uk-b.mtnns.net (196.44.31.113)  150.933 ms  181.216 ms  150.166 ms
 7  am-cr-1.nl--ls-cr-2.uk-a.mtnns.net (196.44.31.183)  159.472 ms  159.156 ms  159.201 ms
 8  am-tpr-1.nl--am-cr-1.nl-a.mtn.net (209.212.111.141)  195.678 ms  260.963 ms  195.180 ms
 9  xe-4-1-0.edge5.amsterdam1.level3.net (212.72.41.89)  174.537 ms  171.959 ms  168.402 ms
10  * * *
11  ae-130-3516.edge6.amsterdam1.level3.net (4.69.162.238)  161.208 ms
    ae-240-3616.edge6.amsterdam1.level3.net (4.69.162.254)  159.841 ms
    ae-130-3516.edge6.amsterdam1.level3.net (4.69.162.238)  158.528 ms
12  4.68.111.178 (4.68.111.178)  159.851 ms  159.928 ms  159.047 ms
13  cloudflare-ic-304618-adm-b4.c.telia.net (62.115.36.94)  195.608 ms  196.738 ms  197.350 ms
14  198.41.214.187 (198.41.214.187)  196.020 ms  195.596 ms  195.807 ms[/quote][/QUOTE]

On the Afrihost DNS I cannot even resolve the hostname.
Click to expand...
 
KoolDaffy said:
Yes but sometimes I have to refresh several times before it opens. Some international sites don't open at all no matter how much I refresh, can't even do a traceroute for them.

*Edit

Seems to be working fine periodically. Works and then doesn't work.
Click to expand...

Have you tried testing with another DNS server?
 
Very strange, I haven't picked up anything that's changed on our end.
If you see the problem again, please grab a full traceroute to the site - similar to what I've posted. It'll help identify where any potential issues are coming in.
 
AfriGuy said:
Very strange, I haven't picked up anything that's changed on our end.
If you see the problem again, please grab a full traceroute to the site - similar to what I've posted. It'll help identify where any potential issues are coming in.
Click to expand...

HOW CAN YOU SO A TRACERT IF THE NAME IS NOT RESOLVING FFS???????????
 
Just a quick one, looks like we did see a temporary issue - we're monitoring things closely.
Looks like it didn't affect everyone though.
 
C'mon Afriteam! 14KB/s on my 4Mbit Biz Uncapped and just bought new audio software I want to play with! :D
 
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