Afrihost Business Uncapped Feedback - 2

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Just a quick one, looks like we did see a temporary issue - we're monitoring things closely.
Looks like it didn't affect everyone though.

So you are not going to put that on your network status page i guess?
 
Lol. Now you aren't throttling but blocking completely.

No throughput on NNTP whatsoever. Sometimes I can get 1kBps
 
Oh FFS, seriously?

ohffs.jpg

Afrihost: Would be nice if your customers got emailed about big issues instead of us having to wonder WTF and come on to MyBB to find out about these things.
 
Oh FFS, seriously?

View attachment 159824

Afrihost: Would be nice if your customers got emailed about big issues instead of us having to wonder WTF and come on to MyBB to find out about these things.

Sorry about the slow speeds here, what area you are in?
Can you let me know if this download is the only one that's slow or is everything sluggish for you?
 
Sorry about the slow speeds here, what area you are in?
Can you let me know if this download is the only one that's slow or is everything sluggish for you?

Mostly international links seem affected. Speedtest to local servers are OK, Gmail is very bad, this above mentioned download, Youtube and a lot of other sites.
 
How old is the content? Try a few different NZBs - it may be slow but won't be showing no throughput.

Nope. If I use a IS capped account it goes immediately to full speed.

With AH Business always unshaped I get

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Mostly international links seem affected. Speedtest to local servers are OK, Gmail is very bad, this above mentioned download, Youtube and a lot of other sites.

Sure but I'm too scared to break this install and have to start over again ;)

Seriously, if there is indeed a capacity/link issue like the MyBB story on the front page would indicate, why don't us paying customers get a heads up about it?
 
Sure but I'm too scared to break this install and have to start over again ;)

Seriously, if there is indeed a capacity/link issue like the MyBB story on the front page would indicate, why don't us paying customers get a heads up about it?

A notice is up on the noticeboard around increased demand.
 
A notice is up on the noticeboard around increased demand.

Okay, I don't generally log into my ISP's site would be nice to get an email/SMS - I think it's quite a good practice IMHO :)

I'm not miffed, I've been very happy since I signed up with you guys :)
 
You can try and use our news server in the mean time.
Things should improve later tonight, and then permanently once the upgrades are in place.

On your news server I get 10kBps.

Surely you should not be blocking this traffic?
 
Okay, I don't generally log into my ISP's site would be nice to get an email/SMS - I think it's quite a good practice IMHO :)

I'm not miffed, I've been very happy since I signed up with you guys :)

Thanks for your feedback :)
We know things aren't great at the moment, really sorry about that :(
 
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