Afrihost Business Uncapped Feedback - 2

Status
Not open for further replies.
AfriGuy said:
I'm not technical enough to confirm what/ how/ causes the IPSec VPN stuff - if it's mentioned in the Critical Care ticket it'll be handled as such though :)
We did see DNS issues which caused some issues late last week. I'll follow up with the team - but please keep an open line of communication with them - they're really good at what they do.
Click to expand...

Thanks. Just got a call from your Critical Care team and they have now given me a Webafrica (yes, I had to ask twice to confirm this) to test if I still have issues. Uh well, will do this tonight.
 
MagicDude4Eva said:
Thanks. Just got a call from your Critical Care team and they have now given me a Webafrica (yes, I had to ask twice to confirm this) to test if I still have issues. Uh well, will do this tonight.
Click to expand...

Thanks for keeping me posted, please pass on the results to the team as soon as you're able to :)
 
C:\Users\Joshua>tracert 188.165.200.200

Tracing route to ns345728.ip-188-165-200.eu [188.165.200.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 85 ms 82 ms 79 ms 41.181.221.253
4 93 ms 55 ms 53 ms 41.181.221.254
5 102 ms 105 ms 102 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
6 86 ms 88 ms 84 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 249 ms 245 ms 258 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
8 249 ms 259 ms 250 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
9 * * * Request timed out.
10 286 ms 288 ms 292 ms rbx-g2-a9.fr.eu [91.121.128.193]
11 282 ms 286 ms 290 ms vss-3b-6k.fr.eu [213.186.32.174]
12 301 ms 304 ms 301 ms ns345728.ip-188-165-200.eu [188.165.200.200]

Trace complete.

Latency still doing funny ****, CPT Southern Suburbs 10M
 
8-BALL said:
C:\Users\Joshua>tracert 188.165.200.200

Tracing route to ns345728.ip-188-165-200.eu [188.165.200.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 85 ms 82 ms 79 ms 41.181.221.253
4 93 ms 55 ms 53 ms 41.181.221.254
5 102 ms 105 ms 102 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
6 86 ms 88 ms 84 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 249 ms 245 ms 258 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
8 249 ms 259 ms 250 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
9 * * * Request timed out.
10 286 ms 288 ms 292 ms rbx-g2-a9.fr.eu [91.121.128.193]
11 282 ms 286 ms 290 ms vss-3b-6k.fr.eu [213.186.32.174]
12 301 ms 304 ms 301 ms ns345728.ip-188-165-200.eu [188.165.200.200]

Trace complete.

Latency still doing funny ****, CPT Southern Suburbs 10M
Click to expand...

Same. Gone when going WA.
Code: 
tracert mybroadband.co.za

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.pace.net [192.168.1.1]
  2     *        *        *     Request timed out.
  3    97 ms    89 ms   119 ms  41.181.53.149
  4   118 ms   116 ms   116 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150
]
  5    95 ms    96 ms    93 ms  tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
  6   105 ms   101 ms   101 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  7   110 ms   109 ms   106 ms  ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

  8   110 ms   108 ms   169 ms  196.44.0.74
^C
 
8-BALL said:
C:\Users\Joshua>tracert 188.165.200.200

Tracing route to ns345728.ip-188-165-200.eu [188.165.200.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 85 ms 82 ms 79 ms 41.181.221.253
4 93 ms 55 ms 53 ms 41.181.221.254
5 102 ms 105 ms 102 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
6 86 ms 88 ms 84 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 249 ms 245 ms 258 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
8 249 ms 259 ms 250 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
9 * * * Request timed out.
10 286 ms 288 ms 292 ms rbx-g2-a9.fr.eu [91.121.128.193]
11 282 ms 286 ms 290 ms vss-3b-6k.fr.eu [213.186.32.174]
12 301 ms 304 ms 301 ms ns345728.ip-188-165-200.eu [188.165.200.200]

Trace complete.

Latency still doing funny ****, CPT Southern Suburbs 10M
Click to expand...

The South IPC does seem to have picked up, we're doing our best to normalise things and bring the added latency down.
 
Farking Hell Man, So is the latency on the MTN Network ever going to be fixed?

200ms+ local latency on Afrihost,
22ms on my IS Ignite account.

:mad:

Afrihoax.....

Excuses as of late, missing a few, but this is not a pretty picture....

1) Our Critical Care team are on top of things
2) We've been optimising general network efficiency
3) Try switch over to Googles DNS in the mean time
4) We're seeing intermittent issues on our DNS cluster
5) I've sent that onto our Team to investigate
6) Could be congestion
7) Definitely wouldn't be a shaping problem
8) We are working towards a good solution to have these updates sorted out.
9) We post here as well as getting to the bottom of the issue.
10) IPC looks good from my end.
11) It could be the server where you're grabbing content from
 
I keep getting DC'ed from my Minecraft session then it won't reconnect for a couple of minutes even though my PPPoE connection is still connected and normal browsing is unaffected.
 
Rickster said:
My account is never messed up, my theory is higher speed = more speed issues.
Click to expand...

I think it's more to do with your location. 99% of the time my account is running great. My download speeds are almost always as fast as the line can go.
 
Hummercellc said:
Farking Hell Man, So is the latency on the MTN Network ever going to be fixed?

200ms+ local latency on Afrihost,
22ms on my IS Ignite account.

:mad:

Afrihoax.....

Excuses as of late, missing a few, but this is not a pretty picture....

1) Our Critical Care team are on top of things
2) We've been optimising general network efficiency
3) Try switch over to Googles DNS in the mean time
4) We're seeing intermittent issues on our DNS cluster
5) I've sent that onto our Team to investigate
6) Could be congestion
7) Definitely wouldn't be a shaping problem
8) We are working towards a good solution to have these updates sorted out.
9) We post here as well as getting to the bottom of the issue.
10) IPC looks good from my end.
11) It could be the server where you're grabbing content from
Click to expand...

In your case, we're still struggling to get your connection on the local Exchange to be switched from what we know is a faulty router on the Exchange to one that is actually working as it should. We've gotten hold of higher-up at MTN Business, and they will help us get through to the right people at Telkom.
 
8-BALL said:
I keep getting DC'ed from my Minecraft session then it won't reconnect for a couple of minutes even though my PPPoE connection is still connected and normal browsing is unaffected.
Click to expand...

That's very strange!

Are you seeing this happen with any other services? Do you perhaps know which MineCraft server you are connecting to?
 
what is the problem with ah that windows can not update but with other isp there is no problems
are we short on !!! again
 
hi -- was using news.afrihost.com until yesterday and everything was fine.

Has the NNTP server changed -- what's the new details?
 
Youtube can barely stream a thing for me atm. Anyone else having issues?
 
electrofreeze said:
what is the problem with ah that windows can not update but with other isp there is no problems
are we short on !!! again
Click to expand...

Are you seeing reduced throughput to all downloads at the moment, or just the Windows updates?
 
snapple said:
hi -- was using news.afrihost.com until yesterday and everything was fine.

Has the NNTP server changed -- what's the new details?
Click to expand...

The details should be unchanged... Do you have any other News Servers running? How are those speeds looking?
 
AfriGenie said:
The details should be unchanged... Do you have any other News Servers running? How are those speeds looking?
Click to expand...

Don't have any other news servers running - nope. Am using news.afrihost.com/119 - pls verify - what should my settings be?
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X