Afrihost Business Uncapped Feedback - 2

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NarrowBand said:
In the North - 10Mbps Business Uncapped Unshaped Unworking

Last Result:
Download Speed: 993 kbps (124.1 KB/sec transfer rate)
Upload Speed: 781 kbps (97.6 KB/sec transfer rate)
Latency: 403 ms
Jitter: 20 ms
7/1/2015, 8:55:59 PM
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Those are horrible results :(
I can't seem to match them to monitoring though - would you minding sending through a PM with your details so I can run a few checks for you?
 
bladebob said:
i got a WA Capped Account in the meantime while this is going on and i am getting speed issues. They are jumping up and down.
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Odd that you're seeing a poor experience across multiple networks, that usually points to some line/ exchange issues :(
Did you manage to grab any comparison results you can paste up here so we can check?
 
AfriGuy said:
Those are horrible results :(
I can't seem to match them to monitoring though - would you minding sending through a PM with your details so I can run a few checks for you?
Click to expand...

No point in running any tests - we all know what the problem is. Insufficient capacity for the customer base and it all falls down.

Ok at the moment as one would expect.

Last Result:
Download Speed: 7698 kbps (962.3 KB/sec transfer rate)
Upload Speed: 842 kbps (105.3 KB/sec transfer rate)
Latency: 382 ms
Jitter: 3 ms
7/2/2015, 7:34:46 AM
 
Reasonable start to the day. 4Mb business uncapped.

Last Result:
Download Speed: 3344 kbps (418 KB/sec transfer rate)
Upload Speed: 520 kbps (65 KB/sec transfer rate)
Latency: 23 ms
02 July 2015 at 7:39:48 AM SAST
 
NarrowBand said:
No point in running any tests - we all know what the problem is. Insufficient capacity for the customer base and it all falls down.

Ok at the moment as one would expect.

Last Result:
Download Speed: 7698 kbps (962.3 KB/sec transfer rate)
Upload Speed: 842 kbps (105.3 KB/sec transfer rate)
Latency: 382 ms
Jitter: 3 ms
7/2/2015, 7:34:46 AM
Click to expand...

Is that a local test though? The latency still seems very high :(
While there are overall issues, I'm trying to match up with what's been trended already. Some issues are more extreme and need to be investigated on a case by case basis.
 
Gavin107 said:
Reasonable start to the day. 4Mb business uncapped.

Last Result:
Download Speed: 3344 kbps (418 KB/sec transfer rate)
Upload Speed: 520 kbps (65 KB/sec transfer rate)
Latency: 23 ms
02 July 2015 at 7:39:48 AM SAST
Click to expand...

That's looking OK. Hope it stays like this :)
 
AfriGuy said:
Is that a local test though? The latency still seems very high :(
While there are overall issues, I'm trying to match up with what's been trended already. Some issues are more extreme and need to be investigated on a case by case basis.
Click to expand...

Yes that is a Jhb server. Current looks like this

http://netgauge.ookla.com/share/223550653.png

Last Result:
Download Speed: 6936 kbps (867 KB/sec transfer rate)
Upload Speed: 856 kbps (107 KB/sec transfer rate)
Latency: 384 ms
Jitter: 2 ms
7/2/2015, 8:10:14 AM

That is using the MBB speedtest and I don't think that latency figure is correct.

This is from the speedtest.net page a few minutes later

http://www.speedtest.net/my-result/4474917482
 
NarrowBand said:
Yes that is a Jhb server. Current looks like this

http://netgauge.ookla.com/share/223550653.png

Last Result:
Download Speed: 6936 kbps (867 KB/sec transfer rate)
Upload Speed: 856 kbps (107 KB/sec transfer rate)
Latency: 384 ms
Jitter: 2 ms
7/2/2015, 8:10:14 AM

That is using the MBB speedtest and I don't think that latency figure is correct.

This is from the speedtest.net page a few minutes later

http://www.speedtest.net/my-result/4474917482
Click to expand...

Yeah something seems a bit off with the latency from the MyBB test.
Ookla's looks OK, what's the real world stuff like though? If you ping a site, what are the results?
 
Hey guys

Just a quick one, progress is being made :)
I've pasted a link at the bottom of this post where you can fill in your info and get things ready for the testing. This won't open a test account for you immediately, we're collecting details for existing clients - we'll have DSL details passed on as soon as they're available.

https://www.afrihost.com/landing/network_test/
 
AfriGuy said:
Hey guys

Just a quick one, progress is being made :)
I've pasted a link at the bottom of this post where you can fill in your info and get things ready for the testing. This won't open a test account for you immediately, we're collecting details for existing clients - we'll have DSL details passed on as soon as they're available.

https://www.afrihost.com/landing/network_test/
Click to expand...

Just registered all 5 of my DSL accounts.

So can you tell us which upstream provider this will be working on, or is this a complete new Afrihost network with it's own IPC?
 
Hummercellc said:
Just registered all 5 of my DSL accounts.

So can you tell us which upstream provider this will be working on, or is this a complete new Afrihost network with it's own IPC?
Click to expand...

For the moment, we're not revealing all those details, but Gian will go into more detail in the coming week or so.
 
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