Afrihost Business Uncapped Feedback - 2

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diepeterpan said:
I am feeling a bit let down by Afrihost, having my ADSL with them I hoped I wont have to deal with Telkom. Last week my Line started acting up, I logged a support request with Afrihost, and to date, natta happened. At times the line were better but tonight the SNR is dropping again. I reported all this on my Afrihost support request. I now logged a fault on Telkom site, I can see there automated software fiddled with the line to no avail, still crappy.

Example of what the Line's SNR did tonight :-(

View attachment 234292

Dunno how to get this graph to a Telkom technician? Any Telkom technicians out there that can help? At this stage I am willing to pay a Telkom technician to come and fix my line. Any offers?
Click to expand...

You could go onto telkoms website and log a fault yourself, it takes 2 whole minutes.
 
AfriGuy said:
That's horrible :(
I'd like to follow things up to see if I can chase Telkom on a resolution. Could you PM me the deets?
Click to expand...

Thanks AfriGuy, I PMed you the ticket, all the details should be on it, you can also take the image http://mybroadband.co.za/vb/attachment.php?attachmentid=234292&d=1436805353 if that will help the techie.

PS. If they can get the line back to my year ago or 2 years ago speed of 6Mbps then I will up my package again @ Afrihost. I know you guys depend on Telkom for business.
 
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