Afrihost Business Uncapped Feedback

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Not a problem, is this true?

Hi PostManpot

I dunno if this helps, just ran a tracert to twitch.tv with my 1GB Afrihost account...

C:\WINDOWS\system32>tracert www.twitch.tv

Tracing route to cdn.justin.tv.c.footprint.net [198.78.221.126]
over a maximum of 30 hops:

1 7 ms 6 ms 9 ms H0M3nE11 [192.168.0.1]
2 22 ms 19 ms 29 ms 41.181.201.94
3 16 ms 14 ms 28 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
4 27 ms 28 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
5 19 ms 27 ms 28 ms 196.44.31.106
6 158 ms 162 ms 168 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 210 ms 162 ms 154 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
8 155 ms 158 ms 168 ms 195.50.122.181
9 202 ms 208 ms 208 ms vl-3607-ve-231.csw2.London1.Level3.net [4.69.166.26]
10 174 ms 178 ms 174 ms ae-59-224.ebr2.London1.Level3.net [4.69.153.141]
11 174 ms 179 ms 166 ms ae-48-48.ebr2.Amsterdam1.Level3.net [4.69.143.81]
12 214 ms 208 ms 208 ms ae-58-223.csw2.Amsterdam1.Level3.net [4.69.153.210]
13 176 ms 168 ms 175 ms ae-2-52.edge3.Amsterdam1.Level3.net [4.69.139.169]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\WINDOWS\system32>

Looks familiar... not a good sign.
 
I have been an AH customer (business uncapped) for some time now, all of a sudden today, my kids online game, wizard101, will not logon, I logged a support ticket with the game manufacturer, KingsIsle, and their response was that the fault is with my ISP, "...(seems to be narrowed down to something of an ISP caching issue)..." Is there something you can do on your side to help me please?
Capture.jpg

Capture2.jpg
 
Hi PostManpot

I dunno if this helps, just ran a tracert to twitch.tv with my 1GB Afrihost account...

C:\WINDOWS\system32>tracert www.twitch.tv

Tracing route to cdn.justin.tv.c.footprint.net [198.78.221.126]
over a maximum of 30 hops:

1 7 ms 6 ms 9 ms H0M3nE11 [192.168.0.1]
2 22 ms 19 ms 29 ms 41.181.201.94
3 16 ms 14 ms 28 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
4 27 ms 28 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
5 19 ms 27 ms 28 ms 196.44.31.106
6 158 ms 162 ms 168 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 210 ms 162 ms 154 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
8 155 ms 158 ms 168 ms 195.50.122.181
9 202 ms 208 ms 208 ms vl-3607-ve-231.csw2.London1.Level3.net [4.69.166.26]
10 174 ms 178 ms 174 ms ae-59-224.ebr2.London1.Level3.net [4.69.153.141]
11 174 ms 179 ms 166 ms ae-48-48.ebr2.Amsterdam1.Level3.net [4.69.143.81]
12 214 ms 208 ms 208 ms ae-58-223.csw2.Amsterdam1.Level3.net [4.69.153.210]
13 176 ms 168 ms 175 ms ae-2-52.edge3.Amsterdam1.Level3.net [4.69.139.169]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\WINDOWS\system32>

Looks familiar... not a good sign.

Thanks, have tested with my Afrihost 1GB and Twitch works perfectly. :)
 
Hi PostManpot

I dunno if this helps, just ran a tracert to twitch.tv with my 1GB Afrihost account...

C:\WINDOWS\system32>tracert www.twitch.tv

Tracing route to cdn.justin.tv.c.footprint.net [198.78.221.126]
over a maximum of 30 hops:

1 7 ms 6 ms 9 ms H0M3nE11 [192.168.0.1]
2 22 ms 19 ms 29 ms 41.181.201.94
3 16 ms 14 ms 28 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
4 27 ms 28 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
5 19 ms 27 ms 28 ms 196.44.31.106
6 158 ms 162 ms 168 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 210 ms 162 ms 154 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
8 155 ms 158 ms 168 ms 195.50.122.181
9 202 ms 208 ms 208 ms vl-3607-ve-231.csw2.London1.Level3.net [4.69.166.26]
10 174 ms 178 ms 174 ms ae-59-224.ebr2.London1.Level3.net [4.69.153.141]
11 174 ms 179 ms 166 ms ae-48-48.ebr2.Amsterdam1.Level3.net [4.69.143.81]
12 214 ms 208 ms 208 ms ae-58-223.csw2.Amsterdam1.Level3.net [4.69.153.210]
13 176 ms 168 ms 175 ms ae-2-52.edge3.Amsterdam1.Level3.net [4.69.139.169]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\WINDOWS\system32>

Looks familiar... not a good sign.

I would be concerned about issues on your local network here. 7ms hop to your router is very high, considering the distance. That's already about 7 times slower than it should be.

Are you using WiFi or a LAN cable?
 
Would this work? Can you do it AH?
View attachment 92575

It can't hurt to log a ticket on this with MTN. However I don't know whether this is a simple issue. Could i ask one favour though, it's going to be a mission to use this pic as a reference. Can you send me a copy and paste by PM rather than a screengrab so I can use that to log the query?

Thanks :)
 

Hey Hey... just signed up for the 2Mbs Business Uncapped.

Just sent my ID scan, waiting for verification.

EDIT: Wow... that was fast. Verified and downloading on this new account!

now;
afrihostnew.jpg

from ;
openwebnew.jpg

For me the real test will be 9-5 Monday to Friday.

Now, to just wrestle my ADSL line from Cybersmart's clutches without having them cancel it completely... things would be good again.
 
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I would be concerned about issues on your local network here. 7ms hop to your router is very high, considering the distance. That's already about 7 times slower than it should be.

Are you using WiFi or a LAN cable?

Sorry I missed this, I am using WiFi.

Laptop wifi -> router DLINK DIR-626L via cable -> DLINK DSL-2500U
 
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Signing up for a 10Mbs Business account end of Feb (phracking 30 day notices..........)

Aiming to break the top of the leaderboard. Does AH have a news server clients may use?
 
Signing up for a 10Mbs Business account end of Feb (phracking 30 day notices..........)

Aiming to break the top of the leaderboard. Does AH have a news server clients may use?

I'm waiting for their additional capacity to go live before I decide to pay again. Will be upgrading to the 10Mbps as well.
 
I'm waiting for their additional capacity to go live before I decide to pay again. Will be upgrading to the 10Mbps as well.

I'd also like see how the home accounts perform after the new capacity goes live.

Afriman, any reason there's no 6Meg home account?
 
I'm waiting for their additional capacity to go live before I decide to pay again. Will be upgrading to the 10Mbps as well.

I can't promise new capacity will go live before Feb billing. It would be awesome if it did though. We should see a massive jump in available capacity when it does :)

This should coincide well with the imminent resumption of the Walking Dead :)
 
Signing up for a 10Mbs Business account end of Feb (phracking 30 day notices..........)

Aiming to break the top of the leaderboard. Does AH have a news server clients may use?

Awesome, good luck with the leaderboard :)

We have a news server at news.afrihost.co.za (port 119). Max 5 threads. You don't need credentials as long as you're using our network :)
 
I'd also like see how the home accounts perform after the new capacity goes live.

Afriman, any reason there's no 6Meg home account?

For the moment, it's mainly demand. In order for a product to go live, there is a lot of dev time, rules to be developed, and right now we don't feel there is significant demand. Also, our 10Mbps price is pretty cheap, so most could afford to go 10Mbps and still get great value for money.
 
You might want to do test over LAN preferably. WiFi issues can cause latency and skew your results :(

Okey Dokey...

C:\WINDOWS\system32>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms [192.168.0.1]
2 23 ms 18 ms 16 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
3 16 ms 23 ms 19 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 22 ms 18 ms 17 ms compj-cpt-1.mtnns.net [196.44.18.2]
5 19 ms 13 ms 16 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
6 67 ms 40 ms 37 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
7 32 ms 34 ms 32 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
8 32 ms 38 ms 39 ms 196.30.1.39
9 42 ms 37 ms 40 ms tengigabitethernet1-1.gw21.jnb6.za.mtnbusiness.net [196.31.220.21]
10 38 ms 40 ms 34 ms tengigabitethernet5-2.hr15.jnb6.za.mtnbusiness.net [196.31.63.194]
11 33 ms 38 ms 38 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\WINDOWS\system32>

Will remember for future reference.
 
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