Afrihost Business Uncapped Feedback

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How do those guys in the top ranks do it?!? I literally cannot find anything to download -_-
 
Zertop said:
How do those guys in the top ranks do it?!? I literally cannot find anything to download -_-
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1080p backups?
HD streaming?
Porn?
Family? (take above times 4)

Maybe ways to burn it legit and not so legit...
 
absynth said:
If not everybody is getting what they paid for,then the network is not handling.
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Define network.

Seems you got it lost in translation speaking of the network as for everyone. So when you say its not functioning then it must be not functioning for me, which is in fact not true.

Eso update full speed... twice... gaming on EU services is fine... browsing is fine... youtube is fine... alt.bin is fine... <3.333333333333333333333333333333>
 
I have always been happy with Afrihost and giving them the chance waiting for more capacity.Just feeling a bit irritated that I am paying for a Business Account and not getting what I paid for and then seeing people getting more free bandwidth.
 
PurSpyk!! said:
This is a complains thread, these types of comments dont help. We have issues with the Afrihost network, and these bright sparks are giving away free bandwidth.
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My good sir... shall I ask for bwana to mod note here?

For your edification:

Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond.

Illuminate me. Does it say complain-as-much-as-you-can and or abuse the reps?
 
absynth said:
I have always been happy with Afrihost and giving them the chance waiting for more capacity.Just feeling a bit irritated that I am paying for a Business Account and not getting what I paid for and then seeing people getting more free bandwidth.
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On which we totally agree and you have total reason to grill them, however when do you draw the line between grilling and just spilling your **** in the thread because you can because you are unhappy?
 
Necuno said:
On which we totally agree and you have total reason to grill them, however when do you draw the line between grilling and just spilling your **** in the thread because you can because you are unhappy?
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Hey man, the complaining he has been doing was acceptable in my opinion - he didn't really bash the reps or the company.
 
Necuno said:
On which we totally agree and you have total reason to grill them, however when do you draw the line between grilling and just spilling your **** in the thread because you can because you are unhappy?
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As you can see,I said that I have always been happy,so I may complain every once in a while too.
 
Necuno said:
absynth said:
I have always been happy with Afrihost and giving them the chance waiting for more capacity.Just feeling a bit irritated that I am paying for a Business Account and not getting what I paid for and then seeing people getting more free bandwidth.
Click to expand...

On which we totally agree and you have total reason to grill them, however when do you draw the line between grilling and just spilling your **** in the thread because you can because you are unhappy?
Click to expand...

Zertop said:
Hey man, the complaining he has been doing was acceptable in my opinion - he didn't really bash the reps or the company.
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I'm asking... when do you draw the line. Note question mark at the end, cause the thread amongst the complaining by all is becoming nothing but that which as the mod noted in the other threads is not what it was intended for, but in fact feed back.

I've pm'ed him to add a note here...
 
Necuno said:
I'm asking... when do you draw the line. Note question mark at the end, cause the thread amongst the complaining by all is becoming nothing but that which as the mod noted in the other threads is not what it was intended for, but in fact feed back.

I've pm'ed him to add a note here...
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Though I do see your point and agree in some way..... I think you would be singing a very different tune if it was you getting crappy service and a month-long run-around?

.... just a thought :p
 
cortexenslaver said:
Though I do see your point and agree in some way..... I think you would be singing a very different tune if it was you getting crappy service and a month-long run-around?

.... just a thought :p
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Not really. Looking at how I handled the mweb saga

1) Realized they are crooks.
2) Make a thread about it.
3) Begin tryouts of other options.
4) Leave.

KISS. It works.
 
Necuno said:
Not really. Looking at how I handled the mweb saga

1) Realized they are crooks.
2) Make a thread about it.
3) Begin tryouts of other options.
4) Leave.

KISS. It works.
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OK.
Let's give you quick overview of how things have gone in the South over the last 6 weeks:

1. Home Uncapped starts getting shaped for most of the day, some of us being shaped at 12.5%
and 6.5% ALL day.
2. Log tickets that don't get answered for days... when they do, we are asked to perform
traces/speed tests/etc. Basically get told that it's either your line, or Telkom is to blame.
3. While this is going on, new products get released and free giveaways, taxing the already slow
and over-sold network further.
4. One week into the new product launch, Business Uncapped becomes erratic and unstable...
again ISP blames Telkom for not providing IPC that was ordered last year.
5. Now, new mystery giveaways for new and existing capped clients, adding to the completely
crawling and choppy network.

See above... do you get why some of us might be upset? And for the record, the frustration and complaining is as a direct result of the slow service from support, and the fact that AH keeps signing up new clients while the existing client base has to take a knock on performance (to compensate). All the while, not taking responsibility for the mess they have created.

While your point is very valid, I think you are over-simplifying here, and in the process, you are diminishing the legitimacy of other users who are not as fortunate as you... that is, you are of the lucky few that IS getting what you are paying for.
 
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Necuno said:
My good sir... shall I ask for bwana to mod note here?

For your edification:

Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond.

Illuminate me. Does it say complain-as-much-as-you-can and or abuse the reps?
Click to expand...

What is the point of quoting that? It rules out very little. Does it say don't complain? No, it doesn't. Feedback surely incorporates complaining. And the complaint poses a very good question:

Since so many premium clients in the South are hitting capacity constraints (streaming is hopeless again tonight) what is the rationale of another massive gigabyte giveaway? Should they not have waited until the new capacity goes live?
 
Gatecrasher said:
What is the point of quoting that? It rules out very little. Does it say don't complain? No, it doesn't. Feedback surely incorporates complaining. And the complaint poses a very good question:

Since so many premium clients in the South are hitting capacity constraints (streaming is hopeless again tonight) what is the rationale of another massive gigabyte giveaway? Should they not have waited until the new capacity goes live?
Click to expand...

At this rate, there will be nothing left by the time the new IPC goes live, and we will back at this same point in a month's time :(

EDIT: Let's not mention the fact that 10MB Business and Home Uncapped clients have not benefited AT ALL from any discounts, giveaways, reductions.
 
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