Afrihost Business Uncapped Feedback

[coolfuze]

Drop me a PM with your DSL username, I'll check things out from my end

Thanks, I dropped you a PM.

 

[AfriGuy]

Thanks, I dropped you a PM.

Thanks, I'll check it out ASAP!

 

[coolfuze]

That might have stabilised your line then! Could you please do a "Test my Line" from clientzone and post the results here

Z

ADSL Router Results (Telkom Exchange to Your Location)
General Status
Status
Maximum Sync Rate
Maximum speed at which the DSLAM and your modem will communicate.
Current Downstream Sync
1536kbps
The current download speed established between the DSLAM and your modem.
SNR (Signal-to-Noise Ratio)
14.1dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.
Attenuation
5.8dB
The amount of resistance on the line. A value below 55dB is good.
DSLAM Results (Your Location to Telkom Exchange)
General Status
Status
Maximum Sync Rate
Maximum speed at which the DSLAM and your modem will communicate.
Current Downstream Sync
509kbps
The current download speed established between the DSLAM and your modem.
SNR (Signal-to-Noise Ratio)
34.8dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.
Attenuation
0.0dB
The amount of resistance on the line. A value below 55dB is good.

 

[Zertop]

ADSL Router Results (Telkom Exchange to Your Location)
General Status
Status
Maximum Sync Rate
Maximum speed at which the DSLAM and your modem will communicate.
Current Downstream Sync
1536kbps
The current download speed established between the DSLAM and your modem.
SNR (Signal-to-Noise Ratio)
14.1dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.
Attenuation
5.8dB
The amount of resistance on the line. A value below 55dB is good.
DSLAM Results (Your Location to Telkom Exchange)
General Status
Status
Maximum Sync Rate
Maximum speed at which the DSLAM and your modem will communicate.
Current Downstream Sync
509kbps
The current download speed established between the DSLAM and your modem.
SNR (Signal-to-Noise Ratio)
34.8dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.
Attenuation
0.0dB
The amount of resistance on the line. A value below 55dB is good.

Hmm... Looks fine. Ill let Afriman/Afriguy help you out further

Z

 

[coolfuze]

Also did a speed test and got these results
Last Result:
Download Speed: 1150 kbps (143.8 KB/sec transfer rate)
Upload Speed: 392 kbps (49 KB/sec transfer rate)
Latency: 30 ms
6/17/2014 2:58:51 PM

 

[AfriMan]

Also did a speed test and got these results
Last Result:
Download Speed: 1150 kbps (143.8 KB/sec transfer rate)
Upload Speed: 392 kbps (49 KB/sec transfer rate)
Latency: 30 ms
6/17/2014 2:58:51 PM

Looks like you're on the 1.5Mbps sync profile. Drop me a PM so I can check it out.

 

[Fudzy]

Hmm, seems my line has been dropped down to 2048 again :/ Neither line tweakers are working either.

 

[krono9]

I cant authenticate.. Afrihost down

 

[Fudzy]

Yeah see they have a message on the network status

 

[AfriMan]

We do have an authntication issue at the moment. Our guys are working on this. We're seeing some intermittent authentications so if you do manage to connect, please don't reboot or turn off your router for the meantime

 

[nerf]

We do have an authntication issue at the moment. Our guys are working on this. We're seeing some intermittent authentications so if you do manage to connect, please don't reboot or turn off your router for the meantime

Hi Afriman

What is the cause of the intermittent authentication issues ?

 

[AfriMan]

Hi Afriman

What is the cause of the intermittent authentication issues ?

I don't really know all the technical details, but it does seem to be on our side between ourselves and MTN. We are investigating fully to prevent this in the future.

 

[MrWireless]

I think that's just about the best compliment any forum rep could ask for. Really glad you've changed your mind

Another one here. As per my post a while back I was also about to jump ship - until you jumped in. I do need to say Afriman's responses were always quick - promising to look into it each time. In addition, his responses to my posts were much more knowledgeable than their email support teams.

Guess what Mr Afriman - they fixed/upgraded to Vdsl it this morning Fantastic - I need to buy you some beers

 

[Mal1ce]

Afriman, any issues with the Durban IPC this morning? Perhaps related to your authentication issues?

I'm seeing very poor speeds and latency this morning...

C:\Users\Craig>tracert google.co.za

Tracing route to google.co.za [74.125.233.87]
over a maximum of 30 hops:

1 2 ms <1 ms 1 ms 192.168.144.254
2 16 ms 9 ms 11 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]
3 20 ms 21 ms 20 ms 41.181.221.214
4 147 ms 580 ms 1482 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 1548 ms 316 ms 117 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 28 ms 18 ms 53 ms 41.181.139.109
7 22 ms 90 ms 319 ms 72.14.194.74
8 880 ms 1576 ms 1255 ms 64.233.174.57
9 632 ms 46 ms 20 ms jnb01s02-in-f23.1e100.net [74.125.233.87]

Trace complete.

C:\Users\Craig>

No issues on my FNBConnect account for reference?

THanks

 

[AfriMan]

Another one here. As per my post a while back I was also about to jump ship - until you jumped in. I do need to say Afriman's responses were always quick - promising to look into it each time. In addition, his responses to my posts were much more knowledgeable than their email support teams.

Guess what Mr Afriman - they fixed/upgraded to Vdsl it this morning Fantastic - I need to buy you some beers

It's always a pleasure. The forums have taught me a ton about all kinds of stuff. I'm pretty sure this is where I learned how to use NNTP!

I'll never say no beers! Really, NEVER!!

 

[AfriMan]

Afriman, any issues with the Durban IPC this morning? Perhaps related to your authentication issues?

I'm seeing very poor speeds and latency this morning...

C:\Users\Craig>tracert google.co.za

Tracing route to google.co.za [74.125.233.87]
over a maximum of 30 hops:

1 2 ms <1 ms 1 ms 192.168.144.254
2 16 ms 9 ms 11 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]
3 20 ms 21 ms 20 ms 41.181.221.214
4 147 ms 580 ms 1482 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 1548 ms 316 ms 117 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 28 ms 18 ms 53 ms 41.181.139.109
7 22 ms 90 ms 319 ms 72.14.194.74
8 880 ms 1576 ms 1255 ms 64.233.174.57
9 632 ms 46 ms 20 ms jnb01s02-in-f23.1e100.net [74.125.233.87]

Trace complete.

C:\Users\Craig>

No issues on my FNBConnect account for reference?

THanks

No issues that I know of at the moment - in fact, KZN has been pretty quiet for a long time.

I see that we did see a spike in demand and it took a little longer than usual for the shaper to bring demand into line. There might have been intermittent contention while this was happening. But we didn't really hit higher peaks than we normally do, so I'm skeptical.

How long have you been getting results like this?

 

[Bursty-dude]

Anyone else having video streaming issues?
Since yesterday, Youtube 720p vids take ages to buffer even though line speed is sitting at just above 5Mb.

 

[AfriMan]

Anyone else having video streaming issues?
Since yesterday, Youtube 720p vids take ages to buffer even though line speed is sitting at just above 5Mb.

Is it just YouTube or is all video streaming giving the same problems? Which DNS settings are you using?

 

[Bryn]

Having issues connecting at the moment. Takes ages, and even when it does the connection dies after 5 minutes. The only reason I rebooted my router in the first place was because the connection suddenly died.

Anyone else having video streaming issues?
Since yesterday, Youtube 720p vids take ages to buffer even though line speed is sitting at just above 5Mb.

Youtube still works for me, but I have noticed that it takes longer for videos to start playing.

 

[Hectic]

My line syncs, but I can't connect?
Edit:
= Just connected. Was about 15 minutes down?