Afrihost Business Uncapped Feedback

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Pings and speedtest is a lot better tonight, but P2P is still sluggish.
 
Not seeing the same issues. I just downloaded 2 torrents of about 1Gig a piece and was getting speeds in excess of 400 kBps with it sometimes dropping to around the 350 mark on a 4mbps line.

HTTP was a little iffy for me but it settled down.
 
I'm ok here guys, well I don't p2p and my http are always cracking. Possibly running both connections (p2p & http) are causing a problem?

Let's see what the Legend has to say???

Nope, ran them one after the other.
 
Not seeing the same issues. I just downloaded 2 torrents of about 1Gig a piece and was getting speeds in excess of 400 kBps with it sometimes dropping to around the 350 mark on a 4mbps line.

HTTP was a little iffy for me but it settled down.

Where are you based Hush?
 
These business accounts are starting to look more and more like home uncapped accounts. I cannot get more than 100kb/s out of my line on HTTP and P2P downloads. And the connection is going up and down more than a Hillbrow hooker! I really need to have this sorted. My patience with you guys are running extremely thin!

HTTP Download
Capture2_zpsd7dd6507.jpg


P2P Download
Capture_zps7c2fbc70.jpg


tracert
Code:
Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     8 ms     8 ms     8 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    32 ms    33 ms    35 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    36 ms    37 ms    38 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    26 ms    28 ms    30 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    52 ms    51 ms    44 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   217 ms   215 ms   218 ms  core2.ams.net.google.com [195.69.145.100]
  8   221 ms   223 ms   223 ms  209.85.254.90
  9   351 ms   350 ms   348 ms  209.85.253.249
 10   372 ms   353 ms   371 ms  209.85.254.213
 11   232 ms   229 ms   236 ms  216.239.49.28
 12     *        *        *     Request timed out.
 13   216 ms   218 ms   228 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

I am smelling some bs from AfriHost about shaping on the business uncapped accounts. Funny that my line started downloading at full speed after 12am this morning but was slow as **** before 12..

I guarantee you that Business Uncapped is not shaped. You can send me a private message with your username and I can investigate your speeds. How recent is your traceroute?
 
My speeds are just as slow, 8mb account.

Sorry to hear that. We do not shape Business Uncapped. Please private message me your username, I'd be happy to try find out what the issue is.
 
I guarantee you that Business Uncapped is not shaped. You can send me a private message with your username and I can investigate your speeds. How recent is your traceroute?

The tracert was done at time of posting.. This keeps on fluctuating every time I do another tracert
 
Anyone not able to connect to their accounts? Mine just disconnected now and it's not signing in again on the router :( the line seems as if it's synced so I doubt it's a telkom issue
 
My business is working flawlessly all the time, im in JHB area so dont see your problems
 
The tracert was done at time of posting.. This keeps on fluctuating every time I do another tracert

I've still got your details in my inbox somewhere, I'll see if I can spot something causing the slow downloads on your end.
 
Anyone not able to connect to their accounts? Mine just disconnected now and it's not signing in again on the router :( the line seems as if it's synced so I doubt it's a telkom issue

Morning :)

I see things are sorted on your end this morning, but please drop me a PM with your account info and the times you saw these drops - I'd like to check up on this to make sure it isn't something serious.
 
I've still got your details in my inbox somewhere, I'll see if I can spot something causing the slow downloads on your end.

Please dude. I am really losing faith in you guys. It is not only slow download speeds. It is also bad latency, and latency fluctuations??
 
Please dude. I am really losing faith in you guys. It is not only slow download speeds. It is also bad latency, and latency fluctuations??

Latency fluctuations shouldn't be seen on our network - there are no general issues.
I've replied to your latest PM.
 
I saw that my Afrihost account didn't deduct this month, then I went to check in the ClientZone. It says a deduction was done on the first, check bank statement again, nothing.

I go to verify my bank details, I see there was a totally different account number than mine in there, so someone has been deducted on my behalf :/

Can you help me check the details of whose account it actually was, AfriMan? I think someone may have some money missing now... :/

Thanks
 
I saw that my Afrihost account didn't deduct this month, then I went to check in the ClientZone. It says a deduction was done on the first, check bank statement again, nothing.

I go to verify my bank details, I see there was a totally different account number than mine in there, so someone has been deducted on my behalf :/

Can you help me check the details of whose account it actually was, AfriMan? I think someone may have some money missing now... :/

Thanks

This is a bit strange, maybe there's a delay with the bank somewhere?
PM me though, I'll try and see what's going on :)
 
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