Gatecrasher
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So no dotted lines, only solid? (don't answer)
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Question of the Day: How often do you receive spam calls?
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So no dotted lines, only solid? (don't answer)
The installation of the IPC will go ahead as planned.
cortexenslaver
Senior Member
There seems to be serious issues in Cape Town with Telkom lines.
My line was performing PERFECTLY for a year since installation in a new area (Sunningdale, Table View). For the last 2 weeks, my speed has been erratic and all over the place... now I am told my SNR is too low, and my line was dropped to 8MB with no difference. In the last few days, the line now drops regularly. For the last 2 days I have had no line at all, with even the phone being dead. It has tried to sync for hours, and it finally came back 20 minutes ago, but now I am synced at 6MB. When trying to use the AH CZ to change it back to 10MB, those options arent even there
I have spoken to a few others in the area, and it seems that people in Milnerton, Table View, Big Bay, Parklands, etc, are also experiencing similar problems.
Is anyone else having the same issues?
EDIT: I have an open call with Telkom logged on 10 April, but nobody has called me, or responded.... AND NOW THIS???? :wtf:
My line was performing PERFECTLY for a year since installation in a new area (Sunningdale, Table View). For the last 2 weeks, my speed has been erratic and all over the place... now I am told my SNR is too low, and my line was dropped to 8MB with no difference. In the last few days, the line now drops regularly. For the last 2 days I have had no line at all, with even the phone being dead. It has tried to sync for hours, and it finally came back 20 minutes ago, but now I am synced at 6MB. When trying to use the AH CZ to change it back to 10MB, those options arent even there
I have spoken to a few others in the area, and it seems that people in Milnerton, Table View, Big Bay, Parklands, etc, are also experiencing similar problems.
Is anyone else having the same issues?
EDIT: I have an open call with Telkom logged on 10 April, but nobody has called me, or responded.... AND NOW THIS???? :wtf:
There seems to be serious issues in Cape Town with Telkom lines.
My line was performing PERFECTLY for a year since installation in a new area (Sunningdale, Table View). For the last 2 weeks, my speed has been erratic and all over the place... now I am told my SNR is too low, and my line was dropped to 8MB with no difference. In the last few days, the line now drops regularly. For the last 2 days I have had no line at all, with even the phone being dead. It has tried to sync for hours, and it finally came back 20 minutes ago, but now I am synced at 6MB. When trying to use the AH CZ to change it back to 10MB, those options arent even there
I have spoken to a few others in the area, and it seems that people in Milnerton, Table View, Big Bay, Parklands, etc, are also experiencing similar problems.
Is anyone else having the same issues?
EDIT: I have an open call with Telkom logged on 10 April, but nobody has called me, or responded.... AND NOW THIS???? :wtf:
Its the same with me, been Phoning ISP every 12hourly periods to recreate ports and stabilize the lines and ect ect blah blah... my one line was beginning last year 10mb and now it can only be stabilized on a 6mb. BUT to top off, ive been paying for 10meg line the whole time. Issue arouse this week!
My connection is so slow cant even open up web pages! not even client zone
wingnut771
Honorary Master
There seems to be serious issues in Cape Town with Telkom lines.
My line was performing PERFECTLY for a year since installation in a new area (Sunningdale, Table View). For the last 2 weeks, my speed has been erratic and all over the place... now I am told my SNR is too low, and my line was dropped to 8MB with no difference. In the last few days, the line now drops regularly. For the last 2 days I have had no line at all, with even the phone being dead. It has tried to sync for hours, and it finally came back 20 minutes ago, but now I am synced at 6MB. When trying to use the AH CZ to change it back to 10MB, those options arent even there
I have spoken to a few others in the area, and it seems that people in Milnerton, Table View, Big Bay, Parklands, etc, are also experiencing similar problems.
Is anyone else having the same issues?
EDIT: I have an open call with Telkom logged on 10 April, but nobody has called me, or responded.... AND NOW THIS???? :wtf:
Try syncing when your phone is off the hook, I've heard that that increases the power or something improving SNR, until you get it fixed.
cortexenslaver
Senior Member
Do you mean disconnecting the phone, or picking up and getting dial-tone, then try syncing?
Coz I have noticed that when the ADSL drops, the whole line and telephone drop, until the ADSL syncs - this would confirm my suspicions that Telkom carries voice over an IP-based network now, and NOT the old analogue... I only say this because before, if your ADSL was resyncing, the phone still worked.... now it is not the case, the whole LINE drops (ADSL + VOICE).
My point on all this, is how the hell can I now not be able to get 10MB (after a year?).... it's not like I picked up my house and moved 2km further from the exchange? If it were the cables, then why do so many others have the same issue?
....something wrong here
wingnut771
Honorary Master
Do you mean disconnecting the phone, or picking up and getting dial-tone, then try syncing?
Coz I have noticed that when the ADSL drops, the whole line and telephone drop, until the ADSL syncs - this would confirm my suspicions that Telkom carries voice over an IP-based network now, and NOT the old analogue... I only say this because before, if your ADSL was resyncing, the phone still worked.... now it is not the case, the whole LINE drops (ADSL + VOICE).
My point on all this, is how the hell can I now not be able to get 10MB (after a year?).... it's not like I picked up my house and moved 2km further from the exchange? If it were the cables, then why do so many others have the same issue?
....something wrong here
Pick up and get a dial tone and then try sync.
Do you mean disconnecting the phone, or picking up and getting dial-tone, then try syncing?
Coz I have noticed that when the ADSL drops, the whole line and telephone drop, until the ADSL syncs - this would confirm my suspicions that Telkom carries voice over an IP-based network now, and NOT the old analogue... I only say this because before, if your ADSL was resyncing, the phone still worked.... now it is not the case, the whole LINE drops (ADSL + VOICE).
My point on all this, is how the hell can I now not be able to get 10MB (after a year?).... it's not like I picked up my house and moved 2km further from the exchange? If it were the cables, then why do so many others have the same issue?
....something wrong here
Sounds like a line fault somewhere along the line, possibly causing a fault on both voice and ADSL.
Has a technician checked your local DSLAM?
Z
Hummercellc
Expert Member
Whoops something went wrong!
My PPPoE sessions died, now that they are back I have this :wtf:
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 9 ms 8 ms 105-236-10-1-esr-lo.mtnbusiness.co.za [105.236.10.1]
3 769 ms 836 ms 787 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
4 800 ms 793 ms 781 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 785 ms 793 ms 795 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 791 ms 797 ms 858 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 785 ms 772 ms 770 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 789 ms 792 ms 810 ms 196.30.1.39
9 898 ms 775 ms 766 ms 196.31.220.21
10 805 ms 797 ms 801 ms 196.31.63.202
11 760 ms 767 ms 769 ms 196.30.42.133
12 794 ms 800 ms 784 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
My PPPoE sessions died, now that they are back I have this :wtf:
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 9 ms 8 ms 105-236-10-1-esr-lo.mtnbusiness.co.za [105.236.10.1]
3 769 ms 836 ms 787 ms ipc-recieve-ng-1a.mtnbusiness.net [41.181.201.14]
4 800 ms 793 ms 781 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 785 ms 793 ms 795 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 791 ms 797 ms 858 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 785 ms 772 ms 770 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 789 ms 792 ms 810 ms 196.30.1.39
9 898 ms 775 ms 766 ms 196.31.220.21
10 805 ms 797 ms 801 ms 196.31.63.202
11 760 ms 767 ms 769 ms 196.30.42.133
12 794 ms 800 ms 784 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Something is definitely not right here
I'll have a chat with our team to see what's happening here.Hummercellc
Expert Member
Something is definitely not right here
danke schön
prodigyX
Senior Member
Same here, also KZN (Morningside, Durban). Latency is all over the place - Gaming is a nightmare
Same here, also KZN (Morningside, Durban). Latency is all over the place - Gaming is a nightmare
I'm following up with our team around the issues in KZN. Seen two other guys mention similar issues on another thread.
prodigyX
Senior Member
If it helps, my Axxess capped account isn't doing so well in the latency department either
We are receiving reports of increased latency and slow speeds on our East network (Durban and KZN region). We are investigating with MTN, but this currently appears to be an IPC related problem. We apologise to affected clients and assure them that we are making every effort to resolve this as quickly as possible.
cortexenslaver
Senior Member
Nope... no response to call logged on 10 April. The disconnects have started in the last 4 days, just after I logged the call with Telkom
Same here, also KZN (Morningside, Durban). Latency is all over the place - Gaming is a nightmare
Please run some more trace routes and post here if you can - we want to see if we're getting closer to a solution. I promise that our team are on site and busy working this right now.
wingnut771
Honorary Master
Indeed, I'm not disputing this, just suggested that as a "quick fix" to get by.
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