Afrihost Business Uncapped Feedback

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I believe all the shaping they're talking about is on the home uncapped accounts, it would not apply to the business accounts. (Read that somewhere, maybe even in this thread -I speak under correction.)

Duh. We know this. The business accounts still have high contention though.
 
Well... if THIS is the performance after this mythical upgrade... meh.

You hit the nail on the head ;) If it were true, business clients should see improvement first before all else, while they fiddle with "shaping" on the normal uncapped accounts and "tweak" the network.

I'm sorry, but I have lost all faith in AH a long long long time ago, and have learnt not to listen to what they say (never any evidence to back their words up, so at the end of the day they can say whatever they want and we must just take their word for it), but rather how they perform.
 
Business performance in the south should be at full capacity with minimal contention right now.

Is there anyone who is not seeing this - can you please post or PM a traceroute so I can take a quick look?
 
If this is provisional, is the ipc upgrade that was planned for today not happeniung?

An upgrade happened last night - it was a fairly significant amount (about 20%) additional capacity, though we've since upped our order to cater for continued growth for the year. We've only received that portion so far - and the upgrade is live.

We should be seeing full throughput on Business and Capped accounts. If you're not seeing that, please post a local speedtest and traceroute ASAP that I can analyze.
 
YES DOWNLOADING Windows 8 Update 1 AT FULL SPEED

on my 10mb line

:D
 
2573408358.png

2573409743.png

2573412036.png

Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=47 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=36 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=41 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=39 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=45 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=46 time=191 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=46 time=370 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=46 time=415 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	8 ms      	6 ms      	3 ms      	
  2	41.181.201.9      	27 ms     	25 ms     	
   	41.181.198.1      	24 ms     	
  3	196.44.18.2       	19 ms     	16 ms     	
   	41.181.198.1      	15 ms     	
  4	197.242.144.1     	38 ms     	
   	196.44.31.1       	25 ms     	96 ms     	
  5	196.44.31.6       	43 ms     	50 ms     	
  6	196.44.0.2        	59 ms     	
   	196.44.31.9       	46 ms     	
  7	196.31.220.1      	46 ms     	
   	196.31.220.2      	50 ms     	
  8	196.31.220.2      	45 ms     	
   	197.242.144.1     	187 ms    	
  9	196.30.42.1       	46 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	2 ms      	11 ms     	3 ms      	
  2	41.181.53.1       	26 ms     	212 ms    	188 ms    	
  3	196.44.18.2       	24 ms     	77 ms     	197 ms    	
  4	196.44.31.1       	18 ms     	26 ms     	17 ms     	
  5	196.44.31.6       	136 ms    	40 ms     	152 ms    	
  6	41.181.139.1      	36 ms     	36 ms     	44 ms     	
  7	Request timed out 	*         	*         	
   	72.14.194.7       	46 ms     	
  8	66.249.95.8       	176 ms    	
  9	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.41.179
Name:	www.google.com
Address: 173.194.41.180
Name:	www.google.com
Address: 173.194.41.176
Name:	www.google.com
Address: 173.194.41.177
Name:	www.google.com
Address: 173.194.41.178


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
Last edited:
View attachment 113086

View attachment 113088

View attachment 113090

Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=206 ms
Request timeout for icmp_seq 2
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=195 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=241 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=247 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=46 time=379 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=46 time=373 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=46 time=347 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=46 time=217 ms
Request timeout for icmp_seq 5


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.41.177
Name:	www.google.com
Address: 173.194.41.176
Name:	www.google.com
Address: 173.194.41.180
Name:	www.google.com
Address: 173.194.41.179
Name:	www.google.com
Address: 173.194.41.178


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

Can you post the full traces from the Test App. I can only see the pings. But in general you should be seeing better results based on the overall network performance right now :(

You can drop me a PM as well with your account details, and I'll see if I can figure out if we can try anything from our side.
 
Can you post the full traces from the Test App. I can only see the pings. But in general you should be seeing better results based on the overall network performance right now :(

You can drop me a PM as well with your account details, and I'll see if I can figure out if we can try anything from our side.

It looks like I copied the results a little early from the test app... it said it had done tho', green lights on the left.

greenlights.jpg

Here, another.

Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=47 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=36 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=41 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=39 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=45 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=46 time=191 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=46 time=370 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=46 time=415 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	8 ms      	6 ms      	3 ms      	
  2	41.181.201.9      	27 ms     	25 ms     	
   	41.181.198.1      	24 ms     	
  3	196.44.18.2       	19 ms     	16 ms     	
   	41.181.198.1      	15 ms     	
  4	197.242.144.1     	38 ms     	
   	196.44.31.1       	25 ms     	96 ms     	
  5	196.44.31.6       	43 ms     	50 ms     	
  6	196.44.0.2        	59 ms     	
   	196.44.31.9       	46 ms     	
  7	196.31.220.1      	46 ms     	
   	196.31.220.2      	50 ms     	
  8	196.31.220.2      	45 ms     	
   	197.242.144.1     	187 ms    	
  9	196.30.42.1       	46 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	2 ms      	11 ms     	3 ms      	
  2	41.181.53.1       	26 ms     	212 ms    	188 ms    	
  3	196.44.18.2       	24 ms     	77 ms     	197 ms    	
  4	196.44.31.1       	18 ms     	26 ms     	17 ms     	
  5	196.44.31.6       	136 ms    	40 ms     	152 ms    	
  6	41.181.139.1      	36 ms     	36 ms     	44 ms     	
  7	Request timed out 	*         	*         	
   	72.14.194.7       	46 ms     	
  8	66.249.95.8       	176 ms    	
  9	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.41.179
Name:	www.google.com
Address: 173.194.41.180
Name:	www.google.com
Address: 173.194.41.176
Name:	www.google.com
Address: 173.194.41.177
Name:	www.google.com
Address: 173.194.41.178


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
View attachment 113086

View attachment 113088

View attachment 113090

Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=59 time=47 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=59 time=36 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=59 time=41 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=59 time=39 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=59 time=45 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=46 time=191 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=46 time=190 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=46 time=370 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=46 time=415 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	8 ms      	6 ms      	3 ms      	
  2	41.181.201.9      	27 ms     	25 ms     	
   	41.181.198.1      	24 ms     	
  3	196.44.18.2       	19 ms     	16 ms     	
   	41.181.198.1      	15 ms     	
  4	197.242.144.1     	38 ms     	
   	196.44.31.1       	25 ms     	96 ms     	
  5	196.44.31.6       	43 ms     	50 ms     	
  6	196.44.0.2        	59 ms     	
   	196.44.31.9       	46 ms     	
  7	196.31.220.1      	46 ms     	
   	196.31.220.2      	50 ms     	
  8	196.31.220.2      	45 ms     	
   	197.242.144.1     	187 ms    	
  9	196.30.42.1       	46 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	2 ms      	11 ms     	3 ms      	
  2	41.181.53.1       	26 ms     	212 ms    	188 ms    	
  3	196.44.18.2       	24 ms     	77 ms     	197 ms    	
  4	196.44.31.1       	18 ms     	26 ms     	17 ms     	
  5	196.44.31.6       	136 ms    	40 ms     	152 ms    	
  6	41.181.139.1      	36 ms     	36 ms     	44 ms     	
  7	Request timed out 	*         	*         	
   	72.14.194.7       	46 ms     	
  8	66.249.95.8       	176 ms    	
  9	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.41.179
Name:	www.google.com
Address: 173.194.41.180
Name:	www.google.com
Address: 173.194.41.176
Name:	www.google.com
Address: 173.194.41.177
Name:	www.google.com
Address: 173.194.41.178


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN

To prove your point, please post results from an alt ISP account aswell so we can compare.
 
To prove your point, please post results from alt ISP account aswell so we can compare.

bleh ... other ISPs are fine. Zero issues and have been since February when I began to rely on them rather than this AH Business account.

I have done endless ISP comparisons...
I will do the last few here again...
but I am NOT going to run over to the router and do it via cable, and I am also NOT going to go the whole Telkom line / exchange fault logging route again or the futile hoop-jumping tracert PM shebang.
 
Here ... WebAfrica

2573430012.png

2573430330.png

2573430674.png


Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=55 time=35 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=55 time=51 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=55 time=37 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=55 time=36 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=55 time=39 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=45 time=183 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=45 time=188 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=45 time=185 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=45 time=185 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	1 ms      	1 ms      	1 ms      	
  2	196.38.72.1       	13 ms     	18 ms     	18 ms     	
  3	196.35.115.1      	17 ms     	16 ms     	15 ms     	
  4	168.209.2.1       	18 ms     	
   	168.209.6.1       	16 ms     	16 ms     	
  5	41.208.29.2       	17 ms     	
   	168.209.2.1       	16 ms     	17 ms     	
  6	196.44.0.7        	35 ms     	
   	41.208.29.2       	18 ms     	16 ms     	
  7	196.44.31.6       	37 ms     	37 ms     	
   	196.44.0.7        	16 ms     	
  8	196.44.31.9       	35 ms     	
   	196.44.0.2        	38 ms     	35 ms     	
  9	196.30.1.3        	38 ms     	37 ms     	36 ms     	
 10	196.31.220.2      	35 ms     	39 ms     	36 ms     	
 11	196.30.42.1       	36 ms     	
   	196.31.63.2       	37 ms     	34 ms     	
 12	197.242.144.1     	36 ms     	39 ms     	
   	196.30.42.1       	36 ms     	
 13	197.242.144.1     	33 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	1 ms      	1 ms      	
  2	196.38.72.1       	12 ms     	15 ms     	
  3	196.35.115.1      	21 ms     	19 ms     	
  4	168.209.2.1       	16 ms     	18 ms     	
  5	168.209.2.1       	17 ms     	16 ms     	
  6	168.209.100.1     	37 ms     	36 ms     	
  7	196.26.0.1        	35 ms     	36 ms     	
  8	74.125.49.6       	39 ms     	
   	Request timed out 	*         	
  9	66.249.95.8       	189 ms    	
 10	Request timed out 	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 74.125.233.82
Name:	www.google.com
Address: 74.125.233.81
Name:	www.google.com
Address: 74.125.233.83
Name:	www.google.com
Address: 74.125.233.80
Name:	www.google.com
Address: 74.125.233.84


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
And Incredible Connection

2573434933.png

2573435639.png

2573435237.png


Code:
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=54 time=33 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=54 time=34 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=54 time=35 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=54 time=43 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=54 time=39 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=46 time=191 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=46 time=181 ms
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=46 time=184 ms


Trace Test:

traceroute -n 197.242.144.102

  1	192.168.0.1       	1 ms      	1 ms      	1 ms      	
  2	196.38.72.1       	13 ms     	13 ms     	19 ms     	
  3	196.35.115.1      	15 ms     	16 ms     	16 ms     	
  4	168.209.2.1       	14 ms     	16 ms     	16 ms     	
  5	168.209.2.1       	14 ms     	11 ms     	16 ms     	
  6	41.208.29.2       	14 ms     	16 ms     	
   	196.44.0.7        	21 ms     	
  7	196.44.0.7        	12 ms     	13 ms     	
   	196.44.31.6       	36 ms     	
  8	196.44.31.6       	46 ms     	
   	196.44.0.2        	35 ms     	41 ms     	
  9	196.44.0.2        	32 ms     	
   	196.31.220.1      	37 ms     	37 ms     	
 10	196.31.220.1      	37 ms     	
   	196.31.220.2      	33 ms     	33 ms     	
 11	196.31.63.2       	32 ms     	37 ms     	36 ms     	
 12	196.30.42.1       	36 ms     	32 ms     	
   	197.242.144.1     	31 ms     	
 13	197.242.144.1     	40 ms     	37 ms     	


traceroute -n 8.8.8.8

  1	192.168.0.1       	1 ms      	2 ms      	
  2	196.38.72.1       	16 ms     	12 ms     	
  3	196.35.115.1      	14 ms     	17 ms     	
  4	168.209.6.1       	17 ms     	17 ms     	
  5	168.209.2.1       	17 ms     	16 ms     	
  6	168.209.100.1     	36 ms     	37 ms     	
  7	168.209.1.1       	31 ms     	31 ms     	
  8	74.125.49.6       	35 ms     	47 ms     	
  9	66.249.95.8       	181 ms    	180 ms    	
 10	Request timed out 	*         	*         	


DNS Test:

nslookup www.afrihost.com

Name:	www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name:	www.google.com
Address: 173.194.34.176
Name:	www.google.com
Address: 173.194.34.180
Name:	www.google.com
Address: 173.194.34.177
Name:	www.google.com
Address: 173.194.34.178
Name:	www.google.com
Address: 173.194.34.179


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
bleh ... other ISPs are fine. Zero issues and have been since February when I began to rely on them rather than this AH Business account.

I have done endless ISP comparisons...
I will do the last few here again...
but I am NOT going to run over to the router and do it via cable, and I am also NOT going to go the whole Telkom line / exchange fault logging route again or the futile hoop-jumping tracert PM shebang.

I meant, when you post MyBB speedtests, that you post AH and "others" in the same post so it's easy to compare the two :)

In saying that, I see the IS accounts are fine, but at the same time, couldn't remember your AH results and was too lazy to page back to check :D

You've made your point tho (I think :)), which is a bit weird as other people (that are in the south) are reporting stats that have "improved" quite a bit.
 
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