Afrihost CAPPED ADSL Feedback (MTN)

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I'm popping in to say that speeds have been phenomenal over the past week, thanks Afrihost. I feel like I'm at home for the first time in ages.

Yeah, I been impressed although for the last 30 minutes or so the speeds have dropped off considerably for me... About 50%-60% of max line speed, multi threaded Rapidgator premium download using IDM...

EDIT: Web Africa account running at 98%-100%...
 
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Yeah, I been impressed although for the last 30 minutes or so the speeds have dropped off considerably for me... About 50%-60% of max line speed, multi threaded Rapidgator premium download using IDM...

Same here, I'm using Uploaded.net though, with IDM...Usually get full speeds.

Speedtests on a 2MB line is fine though...

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Same here, I'm using Uploaded.net though, with IDM...Usually get full speeds.

Speedtests on a 2MB line is fine though...

3516254425.png

I take those speedtest.net results with a massive pinch of salt!! They don't really reflect real world performance do they? Useful as a guideline but not a definitive indication of line speed.

I gave my line a 30 minute recess and just started a new download 5 minutes ago. Running on highoctane once again!!

RYgIuk2.png
 
I wish I could read this, and not feel a little frustrated by it. Either I have a really bad understanding of how an unshaped connection works, or there are "unmentioned" factors to this statement.

Explain the following scenario:
10mbps exchange, syncing at ~6mbps, using an Afrihost capped account.

When I try watch twitch.tv video streams, I can't watch in 380p without the video stopping to buffer every 15 seconds. When I download from my FTP server with 100mbps upload, I struggle to get an average of 150kbps download. Regardless of countless port resets, modem resets, turning the connection off for a day, and so on these issues remain.

So you must be thinking, well is must be a line issue or congestion or some Telkom related problem? Well that's what I've been told by every Afrihost person I've spoken to. So what's the catch?

Using the exact same line, I connect to my backup MWeb capped account. Twitch.tv streams are now perfect (not even a stutter) in 1080p+ (source quality), and my FTP downloads run at a consitent 680kbps, until the file is downloaded - I've tested a 15Gb file.

Well maybe its just a fluke, and the routing I happen to get when redialing the connection is better? I've done this experiment 10 times in a row - Afrihost was terrible 10 times, MWeb was perfect 10 times. I've taken videos to prove to the scenario to Afrihost support people.

So what's the explanation - surely if I am unshaped, I should achieve the best result regardless of whether I am on MWeb or Afrihost? The difference is quality is absolutely undeniable.

Ah the old Afrihost and Twitch issue.

I am going to save you time here. Afrihost and Twitch just don't mix well for HD quality streaming. Numerous posts in business, home uncapped and capped support this. Factor in that other ISPs accounts run twitch perfectly and the most likey answer is that the routing Afrihost traffic runs through for twitch is the culprit. I don't think routing can change so you are left with using another provider.

I discovered this last year and troubleshot the living crap out of this issue. Just unfortunate that is the state of it.
 
Yoh it was bad last night. 150ms pings and speeds fluctuating badly, averaging from 10KB/s to 130KB/s best case. At 23:05 it picked up and I was able to watch meaningful Netflix (105.237.109.40).

This morning at 07:00 we were back to 15ms pings and full 4Meg speeds (430KB/s)
 
Yoh it was bad last night. 150ms pings and speeds fluctuating badly, averaging from 10KB/s to 130KB/s best case. At 23:05 it picked up and I was able to watch meaningful Netflix (105.237.109.40).

This morning at 07:00 we were back to 15ms pings and full 4Meg speeds (430KB/s)

Very strange, did you manage to grab a few test results last night?
 
Very strange, did you manage to grab a few test results last night?
Let me be honest: It was like that no matter what ISP account I tried. I posted my AH-IP so you might be able to check whether the exchange was hogged (Panorama).
 
Let me be honest: It was like that no matter what ISP account I tried. I posted my AH-IP so you might be able to check whether the exchange was hogged (Panorama).

Could your drop me a PM with a bit more info?
 
Anyone else in CT area have really bad latency? Ping tests to local sites are all in the 700ms range. Download speed are less then 1Mb on a 4Mb account.

Edit: Ah, I see Afrihost just posted a notification on the website about this.
 
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Anyone else in CT area have really bad latency? Ping tests to local sites are all in the 700ms range. Download speed are less then 1Mb on a 4Mb account.

Edit: Ah, I see Afrihost just posted a notification on the website about this.

Here, from the AH Business thread...

We're aware of this :( Something isn't right - looks to be affecting the South.
Should have updates soon.
 
Good god. Latency went through the roof. 600 ms to local severs. Jeez. What's going on at Afri-host of problems.....

Websites take a age to load.

CPT area!
 
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