Afrihost CAPPED ADSL Feedback (MTN)

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Alchemy said:
They have logged a call with Telkom, no joy, I have tested with three different routers, no joy, 2 different ISP's joy! Please peruse the rest of this subforum, you will see that I am not alone. RPM and others have experienced the same line speed volatility.
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I don't understand the SNR and db values that one can get from one's router BUT what I do understand that if read correctly then they can say whether it is a bad physical line or what. So, if you posted the stats when bad and when good I am sure someone will be able to give you an answer.
 
Anyone else having Youtube or any other streaming issues buffering issues?

Makes me think back to the days when we still used iCrap. Takes ages to buffer any sort of video and even online music streaming stations bu...ff...er... like mad.
 
Bursty-dude said:
Anyone else having Youtube or any other streaming issues buffering issues?

Makes me think back to the days when we still used iCrap. Takes ages to buffer any sort of video and even online music streaming stations bu...ff...er... like mad.
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No general issues on the network at the moment. What do traceroutes show?

Drop me a PM please :(
 
I've been trialing Afrihost, Axxess, Plugg, FNB Connect after deciding that Telkom Internet was a complete irreversible disaster.
Outcome... Afrihost and Axxess are great. Plugg next. Afrihost sometimes showed ping degradatioon of 10% on a couple of days but apart from that i cannot complain. So I'm signing up with them.
If you guys are experiencing issues my experience is Telkom ADSL is typically the problem.
I get the you say you have better performance with other ISPs but be careful... certain tests run great on certain ISPs even if general performance is poor.
Please post SNR and Attenuation ... also compare tests using myBB, Speedtest.net and testmy.net. Also checkout youtube's speedtest page... google it. :-)
Anyway g'luck,
SD
 
steel_dog said:
I've been trialing Afrihost, Axxess, Plugg, FNB Connect after deciding that Telkom Internet was a complete irreversible disaster.
Outcome... Afrihost and Axxess are great. Plugg next. Afrihost sometimes showed ping degradatioon of 10% on a couple of days but apart from that i cannot complain. So I'm signing up with them.
If you guys are experiencing issues my experience is Telkom ADSL is typically the problem.
I get the you say you have better performance with other ISPs but be careful... certain tests run great on certain ISPs even if general performance is poor.
Please post SNR and Attenuation ... also compare tests using myBB, Speedtest.net and testmy.net. Also checkout youtube's speedtest page... google it. :-)
Anyway g'luck,
SD
Click to expand...


Glad to hear that you've decided to go with us, let's hope that all goes well. We can't speak for other ISP's but we don't use proxies or whitelists to make sure our results look better on Speedtests, etc. What you see is what you get :)

Drop me a PM at any time if you're having any hassles. Welcome to the family :)
 
Test conducted on 24 June 2013 17:20:38

Download Speed: 1029 kbps (128.6 KB/sec transfer rate)

Upload Speed: 359 kbps (44.9 KB/sec transfer rate)

Latency: 235 ms
 
Line synced down to 7Mb by Afriman and it seems pretty stable now but Youtube vids still struggle.
I still think their is an issue with the line itself, but tests show nothing. No idea why Youtube vids buffer for yonks before becoming playable.

2794195469.png

Local:

Test conducted on 24 June 2013 07:30:06 PM
Download Speed: 5787 kbps (723.4 KB/sec transfer rate)
Upload Speed: 529 kbps (66.1 KB/sec transfer rate)
Latency: 25 ms

International:

Test conducted on 24 June 2013 07:31:14 PM
Download Speed: 2952 kbps (369 KB/sec transfer rate)
Upload Speed: 394 kbps (49.3 KB/sec transfer rate)
Latency: 265 ms
 
Bursty-dude said:
Line synced down to 7Mb by Afriman and it seems pretty stable now but Youtube vids still struggle.
I still think their is an issue with the line itself, but tests show nothing. No idea why Youtube vids buffer for yonks before becoming playable.

View attachment 56223

Local:

Test conducted on 24 June 2013 07:30:06 PM
Download Speed: 5787 kbps (723.4 KB/sec transfer rate)
Upload Speed: 529 kbps (66.1 KB/sec transfer rate)
Latency: 25 ms

International:

Test conducted on 24 June 2013 07:31:14 PM
Download Speed: 2952 kbps (369 KB/sec transfer rate)
Upload Speed: 394 kbps (49.3 KB/sec transfer rate)
Latency: 265 ms
Click to expand...

Very possible if there is intermittent latency on the line. Noticed you jumped from 18 to 25. Not huge, but if you're also fluctuating on international, then it may be the case. Maybe try running an international traceroute one after the other, say 3-4 times, and see if the traces are consistent, or if there are deviations.
 
Local latency +200ms and download speeds less than half what they should be.
 
AfriGuy said:
o.0
That doesn't sound right at all! Can you PM me your details so I can take a look at this for you.
Click to expand...
I'm also experiencing EXTREMELY POOR speeds since last night :cry:.
A speedtest from this morning... add +2hrs... times in GMT.
Code: 
IP_ADDRESS	TEST_DATE	TIME_ZONE	DOWNLOAD_MEGABITS	UPLOAD_MEGABITS	LATENCY_MS	SERVER_NAME	DISTANCE_MILES
105.236.115.102	07-03-13 5:55	GMT	0.27	0.06	245	New York City, NY	7800
105.236.115.102	07-03-13 5:56	GMT	0.45	0.05	276	New York City, NY	7800
105.236.115.102	07-03-13 5:59	GMT	0.63	0.27	338	New York City, NY	7800
Pings are okay, however line speeds are terrible.
I've been testing out various products over the past month... so I have a pretty clear benchmark.

BTW - What's up with ClientZone? I can't log a support ticket. The link "https://support.afrihost.com/index.php?/Tickets/Submit" doesn't work!?!? :wtf:

Rgds,
SD.

---
4mbps line. Afrihost 15GB+15GB Capped Account.
 
steel_dog said:
I'm also experiencing EXTREMELY POOR speeds since last night :cry:.
A speedtest from this morning... add +2hrs... times in GMT.
Code: 
IP_ADDRESS	TEST_DATE	TIME_ZONE	DOWNLOAD_MEGABITS	UPLOAD_MEGABITS	LATENCY_MS	SERVER_NAME	DISTANCE_MILES
105.236.115.102	07-03-13 5:55	GMT	0.27	0.06	245	New York City, NY	7800
105.236.115.102	07-03-13 5:56	GMT	0.45	0.05	276	New York City, NY	7800
105.236.115.102	07-03-13 5:59	GMT	0.63	0.27	338	New York City, NY	7800
Pings are okay, however line speeds are terrible.
I've been testing out various products over the past month... so I have a pretty clear benchmark.

BTW - What's up with ClientZone? I can't log a support ticket. The link "https://support.afrihost.com/index.php?/Tickets/Submit" doesn't work!?!? :wtf:

Rgds,
SD.

---
4mbps line. Afrihost 15GB+15GB Capped Account.
Click to expand...

I'm reading through your PM now, will reply in a few mins :)
Regarding the Client Zone buttons - are you using the older Client Zone of the beta (blue background) one?
 
AfriGuy said:
o.0
That doesn't sound right at all! Can you PM me your details so I can take a look at this for you.
Click to expand...

@AfriGuy
Thanks - I've just pm'd you

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 5 ms 105-236-10-1-esr-lo.mtnbusiness.co.za [105.236.10.1]
3 381 ms 392 ms 391 ms 41.181.222.42
4 389 ms 372 ms 360 ms ng-mse-1--ng-cr-2-a.za.mtnns.net [196.44.27.70]
5 397 ms 384 ms 392 ms jh-cr-2.za--ng-cr-2.za.mtnns.net [196.44.31.252]
6 358 ms 361 ms 363 ms rb-cr-1.za--jh-cr-2.za-a.mtnns.net [196.44.31.94]
7 372 ms 365 ms 382 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
8 389 ms 384 ms 399 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
9 373 ms 365 ms 378 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
10 369 ms 354 ms 349 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
11 375 ms 386 ms 382 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
 
AfriGuy said:
I'm reading through your PM now, will reply in a few mins :)
Regarding the Client Zone buttons - are you using the older Client Zone of the beta (blue background) one?
Click to expand...
Thanks.
Regards the ClientZone... using the original one... not Beta. My IE is v9... and nope can't upgrade just yet. It's an enterprise controlled machine.
Rgds,
SD
 
2813168204.png


On a 10M line 100MB account
 
Glad to see the improved service - just got a response to my service ticket - that's within 10 minutes of posting
 
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