Afrihost CAPPED ADSL Feedback (MTN)

steel_dog · Jul 5, 2013

jannier said:
Speed test to servers are not really a reliable test.
There are way to much that could influence it.
However, I found that the OOKLA speedtest server in Amsterdam gives constant and accurate information.

MTN international routes via Amsterdam, so it is reliable to test international to that OOKLA server in Amsterdam.
Anything beyond that point is out of the control of MTN.
There are multiple sources being peered to from there, and any international link from that point can be congest, have a problem or even the server you trying to reach.

I am not trying to excuse Afrihost/MTN from there responsibilities, but there is also only so much under there control.
[URL=http://www.speedtest.net/my-result/2816266016][/URL]

Granted that flash speedtests aren't absolutely accurate... which is why I confirm with non flash speedtests(testmy.net), amazon video streaming(silverlight), and youtube (http 5 stream if I'm not mistaken). Also check local speeds for comparison.The trigger tho (prompting my running these) is always slow web response.... and that is a good indicator. Laggy youtube is as well

Re testing up to Amsterdam.. you're right... perhaps need to change my site choice

.
I used optimum online 'cause of Telkom's peering. Optimum has always been rock solid and a good choice.Need to recalibrate to Amsterdam for Afrihost.
Point of note tho... doesn't change the experience... slow browsing correlates 100% with a slow speedtest and vice versa... and importantly certainly doesn't help if they're fast till that point and no further. I need to get to where I need to go... typically the US... and they have done it to date. Wheels only wobbly for the last few days... but pretty wobbly

Rgds & Thanks,
SD

Bursty-dude · Jul 5, 2013

Amsterdam test results for my line just done a few minutes ago:

Local tests:

Jannier's international is better than my local test. WTF?
That may explain why I constantly have streaming video issues on Youtube, Streetfire, etc. There must be a problem on my line.

Testmy result:
:::.. Internet Speed Test Result Details ..:::
Download Connection Speed:: 1405 Kbps or 1.4 Mbps
Download Speed Test Size:: 1.7 MB or 1696 kB or 1736704 bytes
Download Binary File Transfer Speed:: 176 kB/s
Upload Connection Speed:: 299 Kbps or 0.3 Mbps
Upload Speed Test Size:: 256 kB or 262144 bytes
Upload Binary File Transfer Speed:: 37 kB/s
Timed:: Download: 9.886 seconds | Upload: 7.013 seconds
Tested At:: http://TestMy.net Version 13
Test Time:: 2013-07-05 09:00:36 Local Time
Location:: Pretoria, ZA ZA >> Destination:: Dallas, TX US
Validation:: http://testmy.net/db/lq8JLuZ.dC3tBsU
TiP Measurement Summary (Download):: Min 0.56 Mbps | Middle Avg 2.47 Mbps | Max 18.72 Mbps | 96% Variance
TiP Data Points:: 0.82 Mbps, 0.63 Mbps, 0.63 Mbps, 0.63 Mbps, 0.62 Mbps, 0.85 Mbps, 1.08 Mbps, 1.58 Mbps, 2.59 Mbps, 2.33 Mbps, 1.31 Mbps, 2.08 Mbps, 18.72 Mbps, 2.85 Mbps, 0.82 Mbps, 1.96 Mbps, 1.69 Mbps, 1.7 Mbps, 0.56 Mbps
More Stats:: http://testmy.net/compID/96506151427
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 [!]

Something is fishy here.

jannier · Jul 5, 2013

Bursty-dude said:
Amsterdam test results for my line just done a few minutes ago:
View attachment 58017

View attachment 58019

View attachment 58021

View attachment 58023

Local tests:
View attachment 58025

View attachment 58027

Jannier's international is better than my local test. WTF?
That may explain why I constantly have streaming video issues on Youtube, Streetfire, etc. There must be a problem on my line.

Testmy result:
:::.. Internet Speed Test Result Details ..:::
Download Connection Speed:: 1405 Kbps or 1.4 Mbps
Download Speed Test Size:: 1.7 MB or 1696 kB or 1736704 bytes
Download Binary File Transfer Speed:: 176 kB/s
Upload Connection Speed:: 299 Kbps or 0.3 Mbps
Upload Speed Test Size:: 256 kB or 262144 bytes
Upload Binary File Transfer Speed:: 37 kB/s
Timed:: Download: 9.886 seconds | Upload: 7.013 seconds
Tested At:: http://TestMy.net Version 13
Test Time:: 2013-07-05 09:00:36 Local Time
Location:: Pretoria, ZA ZA >> Destination:: Dallas, TX US
Validation:: http://testmy.net/db/lq8JLuZ.dC3tBsU
TiP Measurement Summary (Download):: Min 0.56 Mbps | Middle Avg 2.47 Mbps | Max 18.72 Mbps | 96% Variance
TiP Data Points:: 0.82 Mbps, 0.63 Mbps, 0.63 Mbps, 0.63 Mbps, 0.62 Mbps, 0.85 Mbps, 1.08 Mbps, 1.58 Mbps, 2.59 Mbps, 2.33 Mbps, 1.31 Mbps, 2.08 Mbps, 18.72 Mbps, 2.85 Mbps, 0.82 Mbps, 1.96 Mbps, 1.69 Mbps, 1.7 Mbps, 0.56 Mbps
More Stats:: http://testmy.net/compID/96506151427
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0 [!]

Something is fishy here.

Local:
[URL=http://www.speedtest.net/my-result/2817154858]

[/URL]

International OOKLA Amsterdam:

Bursty-dude · Jul 5, 2013

There we go. Thanks Jannier. I used to get 10Mb/s local in the beginning, now the line has been synced down to 7Mb to try and see how it performs, but still having issues.

Line problem, please sort it out. Afriman has been PM'd my details numerous times already. Please don't phone me today, I am sitting with a bad throat and can hardly talk.

steel_dog · Jul 5, 2013

Hey dudes. I've taken my discussion offline per suggestion by AfriGuy, however will continue sharing insights with you all.
My connection speed this morning is... perfect! Speeds to Optimum Online (NY) and Ookla (NL) are perfect. > 3.4mbps.
Interesting thing to note regarding tracert's and latency --> I compared a poor tracert (1mbps) to the super fast one and there is no difference in routing and ping times on the super fast trace this morning are slightly higer than the slow traceroute. Moral of the story - don't read a 'clean' looking tracert as indication that there isn't an issue. This (view) is supported by the Telkom Uncapped thread where the tracert 's are not indicating a point of congestion yet there is apparently congestion on certain nodes. Just thought it might be interesting to share.
Rgds,
SD

kingd53 · Jul 5, 2013

Hi Afriman

Something's up with local speeds:

Local Speedtest:
http://www.speedtest.net/result/2817350629.png

International Speedtest:
http://www.speedtest.net/result/2817361411.png

Trace Route to google.com:

Code:

Tracing route to www.google.com [74.125.233.52]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1
  2    69 ms    31 ms    12 ms  105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]
  3    24 ms    25 ms    24 ms  41.181.222.42
  4    76 ms    45 ms    40 ms  ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
  5    25 ms    26 ms    25 ms  jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
  6    74 ms    79 ms    51 ms  rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
  7   130 ms   115 ms   252 ms  qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
  8   397 ms   413 ms   290 ms  72.14.194.74
  9    79 ms    21 ms    22 ms  64.233.174.21
 10    26 ms    26 ms    44 ms  jnb01s01-in-f20.1e100.net [74.125.233.52]

Trace complete.

jannier · Jul 5, 2013

steel_dog said:
Hey dudes. I've taken my discussion offline per suggestion by AfriGuy, however will continue sharing insights with you all.
My connection speed this morning is... perfect! Speeds to Optimum Online (NY) and Ookla (NL) are perfect. > 3.4mbps.
Interesting thing to note regarding tracert's and latency --> I compared a poor tracert (1mbps) to the super fast one and there is no difference in routing and ping times on the super fast trace this morning are slightly higer than the slow traceroute. Moral of the story - don't read a 'clean' looking tracert as indication that there isn't an issue. This (view) is supported by the Telkom Uncapped thread where the tracert 's are not indicating a point of congestion yet there is apparently congestion on certain nodes. Just thought it might be interesting to share.
Rgds,
SD

You are correct, there can be congestion on the nodes, and the tracert normally should show that.

I did 3 traces in a row and the result can be seen.

Tracing route to www.google.com [74.125.233.51]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 7 ms 41 ms 5 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 48 ms 45 ms 45 ms 41.181.198.188
5 7 ms 7 ms 7 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 8 ms 6 ms 7 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 29 ms 29 ms 28 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 50 ms 49 ms 49 ms 41.181.139.109
9 32 ms 29 ms 30 ms 72.14.194.74
10 60 ms 60 ms 59 ms 64.233.174.21
11 29 ms 30 ms 30 ms jnb01s01-in-f19.1e100.net [74.125.233.51]

Trace complete.

Tracing route to www.google.com [74.125.233.51]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 37 ms 36 ms 37 ms 41.181.198.188
5 7 ms 6 ms 7 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 8 ms 8 ms 7 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 29 ms 28 ms 29 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 50 ms 49 ms 50 ms 41.181.139.109
9 31 ms 29 ms 30 ms 72.14.194.74
10 60 ms 60 ms 59 ms 64.233.174.21
11 29 ms 29 ms 29 ms jnb01s01-in-f19.1e100.net [74.125.233.51]

Trace complete.

Tracing route to www.google.com [74.125.233.51]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 37 ms 36 ms 36 ms 41.181.198.188
5 7 ms 7 ms 6 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 21 ms 7 ms 7 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 28 ms 28 ms 28 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 50 ms 50 ms 49 ms 41.181.139.109
9 30 ms 29 ms 30 ms 72.14.194.74
10 60 ms 60 ms 60 ms 64.233.174.21
11 29 ms 29 ms 29 ms jnb01s01-in-f19.1e100.net [74.125.233.51]

Trace complete.

Bursty-dude · Jul 5, 2013

Come on now.... video streaming gone totally down the toilet.

Tracert to Youtube does not show anything weird, but why for the last 3 weeks has it been a mission to watch a Youtube vid at anything approaching decent quality? I do not pay 1000 bucks a month to be able to watch Youtbe vids at 120p or 360p......

Tracing route to youtube-ui.l.google.com [74.125.233.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 9 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236
.11.193]
3 13 ms 13 ms 12 ms ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
4 13 ms 12 ms 13 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 13 ms 13 ms 14 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 13 ms 12 ms 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 13 ms 14 ms 72.14.194.74
8 14 ms 14 ms 14 ms 64.233.174.57
9 14 ms 13 ms 14 ms jnb01s02-in-f3.1e100.net [74.125.233.67]

Trace complete.

Edited to add: this video is buffering like mad at 240p: http://www.youtube.com/watch?v=E5T1Sbm0pZs

kingd53 · Jul 6, 2013

I'm going to be posting local speed tests periodically to try and show when the service goes mushy. It's not a slight degradation in the service, it's a BIG drop in service quality, and it's infuriating.

http://www.speedtest.net/result/2819233368.png

Remember, this thread is supposed to provide feedback with the hopes that the powers that be will take note of the change in service since switching to MTN:

Afrihost CAPPED ADSL Feedback (MTN)
I thought I should start a thread for Afrihost's Capped products on the MTN network in anticipation of the move tomorrow.

kingd53 · Jul 6, 2013

10 minutes later...

Back to normal service.

wingnut771 · Jul 6, 2013

Hi kingd53

Buy a 1gb account from plugg and test when you experiencing issues. High local pings like that normally point to congested exchange, but not always, so the easiest way is a process of elimination and try another ISP which is on a different backbone like IS (plugg, openweb, webafrica) or Vox (@lantic I think), not cybersmart (I have a 1gb capped account to test and it performs terribly when all others work normally) or another MTN ISP like axxess or whats the other new one? Oh yes, Razoweb (haven't heard any bad things about them yet), but because they use MTN and you trying to eliminate MTN backbone as the issue, see my logic?

kingd53 · Jul 6, 2013

wingnut771 said:
Hi kingd53

Buy a 1gb account from plugg and test when you experiencing issues. High local pings like that normally point to congested exchange, but not always, so the easiest way is a process of elimination and try another ISP which is on a different backbone like IS (plugg, openweb, webafrica) or Vox (@lantic I think), not cybersmart (I have a 1gb capped account to test and it performs terribly when all others work normally) or another MTN ISP like axxess or whats the other new one? Oh yes, Razoweb (haven't heard any bad things about them yet), but because they use MTN and you trying to eliminate MTN backbone as the issue, see my logic?

@wingnut771 Thanks for the advice. Have tried something like that already with an fnb connect account and posted results in this thread:

Just changed to my fnb connect account to get a comparison:

1MB sync speed - Pinetown

Local:
http://www.speedtest.net/result/2802860902.png

International:
http://www.speedtest.net/result/2802865932.png

The fnb connect is definitely faster, both nationally and internationally!!

Not sure who fnb are with but I think they're on a different backbone. Gonna try get another account on a different backbone and test it against Afrihost. Will keep testing....

jannier · Jul 6, 2013

kingd53 said:
@wingnut771 Thanks for the advice. Have tried something like that already with an fnb connect account and posted results in this thread:

Not sure who fnb are with but I think they're on a different backbone. Gonna try get another account on a different backbone and test it against Afrihost. Will keep testing....

They are also with MTN Business and have only 1 IPC in Johannesburg

wingnut771 · Jul 6, 2013

Good to know about FNB.

The way I figure it is to run a speedtest.net and see what provider it says.

steel_dog · Jul 6, 2013

Hey all,

Just thought I'd share that I'm still experiencing erratic International performance.
Intl: http://www.speedtest.net/result/2820207406.png 0.89mbps
Local is still a-ok: http://www.speedtest.net/result/2820211594.png 3.44mbps

Issue has been forwarded to someone from Afrihost's critical care support, which I'm really grateful for.
They aren't working the weekend so will have to wait for Monday, however the level of support compared to Telkom, is great... and I'm thankful for that! Email support is very responsive and AfriGuy/Girl/Man are always there to assist. Refreshing to find a provider who appears to care. Geez... Telkom! All you need to do is act like a business rather than modeling yourselves on the Dept of <name you fav government department here>

Blooming Id1ots.

Here's a tracert for those of you who might be interested / be able to diagnose

Code:

Tracing route to www.optimumonline.com [66.54.17.93]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    13 ms    11 ms    10 ms  105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8
.65]
  3    15 ms    12 ms    12 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

  4    15 ms    13 ms    13 ms  41.181.184.28
  5    16 ms    13 ms    13 ms  unc-cpt-1.mtnns.net [196.44.18.8]
  6    16 ms    13 ms    13 ms  196.44.31.106
  7   156 ms   156 ms   234 ms  am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
  8   158 ms   156 ms   156 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
  9   158 ms     *      158 ms  195.50.122.181
 10   324 ms   298 ms   314 ms  4.69.166.30
 11   350 ms   306 ms   261 ms  ae-58-223.ebr2.London1.Level3.net [4.69.153.137]

 12   313 ms   306 ms   306 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

 13   392 ms   306 ms   285 ms  ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]

 14   392 ms   283 ms   283 ms  ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33]

 15   336 ms   408 ms   329 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
 16   327 ms   315 ms   259 ms  ae-72-72.csw2.Dallas1.Level3.net [4.69.151.141]

 17   284 ms   434 ms   306 ms  ae-21-70.car1.Dallas1.Level3.net [4.69.145.67]
 18   331 ms   408 ms   408 ms  EDS.car1.Dallas1.Level3.net [4.78.221.146]
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21   317 ms   306 ms   306 ms  66.54.17.93

Trace complete.

Ping statistics for 209.212.111.203:
Packets: Sent = 224, Received = 222, Lost = 2 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 219ms, Maximum = 477ms, Average = 313ms

My performance today has been erratic in the extreme. Must admit I'm learning lots tho

.
Look at the variance in pings to what is MTN's last server before it hit's the UK, US, or wherever.
That's a 117% difference between min and max... and 42% diff between min and average.
... the result from the other day (posted above) which was 156ms!!!
Dunno what give's however I'm not expecting >100ms for internal to SA ping. That's not right... is it? :-S
I've done and submitted a detailed diagnostic for AfriHost Critical Care. Just thought I'd share some insights with you all.
Perhaps share your pingstats to 209.212.111.203???

Bursty-dude · Jul 8, 2013

Youtube still giving issues......

Tracing route to youtube-ui.l.google.com [74.125.233.64]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 10 ms 8 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236.11.193]
3 12 ms 11 ms 12 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178.53]
4 13 ms 13 ms 12 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
5 13 ms 12 ms 12 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
6 12 ms 11 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 14 ms 15 ms 14 ms 72.14.194.74
8 13 ms 14 ms 13 ms 64.233.174.57
9 14 ms 13 ms 16 ms jnb01s02-in-f0.1e100.net [74.125.233.64]

209.212.111.203 stats:

1st try:

Tracing route to ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * 13 ms 12 ms jh-cr-1.za--jp-cr-2.za-a.mtnns.net [196.44.31.92]
8 214 ms 214 ms 217 ms ct-cr-2.za--ct-cr-1.za.mtnns.net [196.44.31.35]
9 213 ms 213 ms 213 ms ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.156]
10 212 ms 213 ms 197 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]

2nd try:

Tracing route to ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 9 ms 9 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236.11.193]
3 12 ms 13 ms 12 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178.89]
4 12 ms 12 ms 12 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.120]
5 13 ms 13 ms 12 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 13 ms 12 ms 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 11 ms 13 ms 12 ms jh-cr-1.za--jp-cr-2.za-a.mtnns.net [196.44.31.92]
8 214 ms 214 ms 214 ms ct-cr-2.za--ct-cr-1.za.mtnns.net [196.44.31.35]
9 212 ms 195 ms 212 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]

Speedtest local:

Speedtest Amsterdam:

AfriMan · Jul 9, 2013

steel_dog said:
Hey all,

Just thought I'd share that I'm still experiencing erratic International performance.
Intl: http://www.speedtest.net/result/2820207406.png 0.89mbps
Local is still a-ok: http://www.speedtest.net/result/2820211594.png 3.44mbps

Issue has been forwarded to someone from Afrihost's critical care support, which I'm really grateful for.
They aren't working the weekend so will have to wait for Monday, however the level of support compared to Telkom, is great... and I'm thankful for that! Email support is very responsive and AfriGuy/Girl/Man are always there to assist. Refreshing to find a provider who appears to care. Geez... Telkom! All you need to do is act like a business rather than modeling yourselves on the Dept of <name you fav government department here> Blooming Id1ots.

Here's a tracert for those of you who might be interested / be able to diagnose

Code:

Tracing route to www.optimumonline.com [66.54.17.93] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 13 ms 11 ms 10 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8 .65] 3 15 ms 12 ms 12 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86] 4 15 ms 13 ms 13 ms 41.181.184.28 5 16 ms 13 ms 13 ms unc-cpt-1.mtnns.net [196.44.18.8] 6 16 ms 13 ms 13 ms 196.44.31.106 7 156 ms 156 ms 234 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22 1] 8 158 ms 156 ms 156 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20 3] 9 158 ms * 158 ms 195.50.122.181 10 324 ms 298 ms 314 ms 4.69.166.30 11 350 ms 306 ms 261 ms ae-58-223.ebr2.London1.Level3.net [4.69.153.137] 12 313 ms 306 ms 306 ms ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66] 13 392 ms 306 ms 285 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66] 14 392 ms 283 ms 283 ms ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33] 15 336 ms 408 ms 329 ms ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121] 16 327 ms 315 ms 259 ms ae-72-72.csw2.Dallas1.Level3.net [4.69.151.141] 17 284 ms 434 ms 306 ms ae-21-70.car1.Dallas1.Level3.net [4.69.145.67] 18 331 ms 408 ms 408 ms EDS.car1.Dallas1.Level3.net [4.78.221.146] 19 * * * Request timed out. 20 * * * Request timed out. 21 317 ms 306 ms 306 ms 66.54.17.93 Trace complete.

My performance today has been erratic in the extreme. Must admit I'm learning lots tho .
Look at the variance in pings to what is MTN's last server before it hit's the UK, US, or wherever.
That's a 117% difference between min and max... and 42% diff between min and average.
... the result from the other day (posted above) which was 156ms!!!
Dunno what give's however I'm not expecting >100ms for internal to SA ping. That's not right... is it? :-S
I've done and submitted a detailed diagnostic for AfriHost Critical Care. Just thought I'd share some insights with you all.
Perhaps share your pingstats to 209.212.111.203???

Are you still getting feedback from the Critical Care guys? Can you drop me a PM so we can see where this query is at with them?

AfriMan · Jul 9, 2013

Bursty-dude said:
Youtube still giving issues......

Tracing route to youtube-ui.l.google.com [74.125.233.64]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 10 ms 8 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236.11.193]
3 12 ms 11 ms 12 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178.53]
4 13 ms 13 ms 12 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
5 13 ms 12 ms 12 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
6 12 ms 11 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 14 ms 15 ms 14 ms 72.14.194.74
8 13 ms 14 ms 13 ms 64.233.174.57
9 14 ms 13 ms 16 ms jnb01s02-in-f0.1e100.net [74.125.233.64]

209.212.111.203 stats:

1st try:

Tracing route to ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * 13 ms 12 ms jh-cr-1.za--jp-cr-2.za-a.mtnns.net [196.44.31.92]
8 214 ms 214 ms 217 ms ct-cr-2.za--ct-cr-1.za.mtnns.net [196.44.31.35]
9 213 ms 213 ms 213 ms ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.156]
10 212 ms 213 ms 197 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]

2nd try:

Tracing route to ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 9 ms 9 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236.11.193]
3 12 ms 13 ms 12 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178.89]
4 12 ms 12 ms 12 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.120]
5 13 ms 13 ms 12 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 13 ms 12 ms 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 11 ms 13 ms 12 ms jh-cr-1.za--jp-cr-2.za-a.mtnns.net [196.44.31.92]
8 214 ms 214 ms 214 ms ct-cr-2.za--ct-cr-1.za.mtnns.net [196.44.31.35]
9 212 ms 195 ms 212 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]

Speedtest local:
View attachment 58401

Speedtest Amsterdam:
View attachment 58403

Sorry to see that you're still battling. We've run diagnostics from our side and our international links are showing no errors.

Are you still in touch with the support team who were assisting you? Can you PM me so I can follow up with them?

Bursty-dude · Jul 9, 2013

Sadly, no. No-one has gotten back to me regarding the issue, except for you. Appreciate that.
There is definately some sort of balls-up somewhere with this line.

I will send you a PM tomorrow morning sometime.

AfriMan · Jul 10, 2013

Bursty-dude said:
Sadly, no. No-one has gotten back to me regarding the issue, except for you. Appreciate that.
There is definately some sort of balls-up somewhere with this line.

I will send you a PM tomorrow morning sometime.

Awesome. Please let me know ASAP so I can get some movement on this for you

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