Afrihost CAPPED ADSL Feedback (MTN)

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Johnatan56

Johnatan56

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Aug 23, 2013
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Hey,
Question for 10mbps or 20mbps Capped accounts 75GB+75GB specifically (looking at bundles).
It is cheaper to get the 20mbps account than the 10mbps, can one purchase the 20mbps account and sync lower instead?
Thanks.
(Most I think I can sync at is 10-12)
 
AfriGuy

AfriGuy

Afrihost
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Jun 12, 2013
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Johnatan56 said:
Hey,
Question for 10mbps or 20mbps Capped accounts 75GB+75GB specifically (looking at bundles).
It is cheaper to get the 20mbps account than the 10mbps, can one purchase the 20mbps account and sync lower instead?
Thanks.
(Most I think I can sync at is 10-12)
Click to expand...

It is cheaper indeed, I'll double check with our team - although I'm sure their maths would make more sense than mine :)
Anyway, you can opt for that package and stick to your line sync.

Edit: This is because of the VDSL price drop, because ADSL didn't see a price drop too the 20Mbps line becomes cheaper in this case. I'm off to get some coffee now.
 
Last edited:
i.got~issues

i.got~issues

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Joined
Apr 21, 2011
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4,718
Reaper84 said:
Afriman can you check what line speed my line is syncing?

I applied for a move from 20mb VDSL to 40mb and now I get this. They actually dropped the speed

http://www.speedtest.net/result/3795961645.png

Something is wrong here
Click to expand...

Reaper84 said:
From my Web Africa acc

http://www.speedtest.net/result/3796005692.png
Click to expand...


Sheeesh.. them iOS updates are hitting your Afrihost account quite hard hey!

But rest assured Afrihost is monitoring the demand down South and ensuring that your internet experience is the best it can be.
 
N

nadeem_k

Senior Member
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Oct 1, 2009
Messages
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I'm tempted by the double data deal. I plan to use the account mainly for streaming so unshaped is very important to me. I am concerned from the reviews I have read that MTN backbone accounts have issues with streaming. Is this true?
 
AfriGuy

AfriGuy

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nadeem_k said:
I'm tempted by the double data deal. I plan to use the account mainly for streaming so unshaped is very important to me. I am concerned from the reviews I have read that MTN backbone accounts have issues with streaming. Is this true?
Click to expand...

Our Capped accounts are unshaped, 24/7 :) Streaming shouldn't be a problem.
 
AfriGuy

AfriGuy

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nadeem_k said:
Whats the issues? I've seen lots of people comparing which is really disappointing
Click to expand...

We're seeing some increase in demand across our network - however this is only affecting speeds quite intermittently.
 
Kwerty

Kwerty

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nadeem_k said:
I'm tempted by the double data deal. I plan to use the account mainly for streaming so unshaped is very important to me. I am concerned from the reviews I have read that MTN backbone accounts have issues with streaming. Is this true?
Click to expand...

Speeds generally have been good this evening (6Mbit line: http://speedtest.ookla.com/result/2717465477.png).

Streaming with YouTube is always been great in my experience. Twitch.tv on the other and is touch and go. For example I can do 1080p on YT right now but can't do Twitch on high quality (which is 720p).
 
L

Leatherman

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Mar 25, 2013
Messages
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Hahaha dont believe everything Afri peeps tell you. I cancelled both my capped acc with them. While I am writing this Hulu is buffering like mad. They have over subscription problems which they will not admit.
 
H

haggy

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Joined
May 12, 2013
Messages
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Hello all - just about had it with AH - internet has been more down than up at home. Got a 4Mbps ADSL line with Netgear DGND4000 router. For the last two days, i've had just about no internet at home. Missus is blikseming me - feels like i'm at the office... Anyway, my details below - can somebody interpret for me? I'm posting this in between outages, i'm sure:(


Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\ahagglund>tracert www.google.com

Tracing route to www.google.com [74.125.230.240]
over a maximum of 30 hops:

1 * 2 ms <1 ms 192.168.0.1
2 940 ms 352 ms 11 ms 105-236-240-129-esr-lo.mtnbusiness.co.za [105.23
6.240.129]
3 13 ms 13 ms 13 ms 41.181.221.254
4 16 ms 20 ms 23 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 14 ms 14 ms 50 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 158 ms 156 ms 158 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]

7 164 ms 163 ms 163 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
8 167 ms 171 ms 169 ms rb-ad-1--glgix-bloemf-1-a.mtnns.net [209.212.99.
13]
9 183 ms * 240 ms 209.85.255.78
10 243 ms 288 ms 270 ms 209.85.250.169
11 671 ms 160 ms 205 ms par08s10-in-f16.1e100.net [74.125.230.240]

Trace complete.

Also, in the last 3 hours, when my link was up, the download speed varied from 0.5Mbps to 3.11Mbps
 

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H

haggy

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May 12, 2013
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106
Also below is my line attenuation and snr if that will help. Basically, if i got my facts straight, those figures don't look too bad??

Capture 2.jpg
 
B

Bufamotis

Senior Member
Joined
May 8, 2011
Messages
505
Hi Afriman,
I logged a ticket this weekend and they reset the port this morning, pings seem better now. The speed is still lower than that of the alternative ISP, and speed is still half what it was from yesteryear, I'd like my speed to return, seeing as I down'd to capped just to get "proper" speeds back.
2717485006.png 3796422917.png

My clientzone cannot run the test my line tool, it 'runs' then minutes later a yello error reports that the test failed and I should try again. everytime. The sync speed reports my 4Mb line is running at 3Mbps, and these statistics were last updated in March, attempting to update the stats to see if I'm running 4Mbps or not fails as well.

This was also in my ticket but was not addressed or resolved.

Here are the tester results
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=57 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=57 time=20 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=57 time=13 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=57 time=15 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=57 time=17 ms

ping 8.8.8.8
Request timeout for icmp_seq 1
64 bytes from 8.8.8.8: icmp_req=2 ttl=43 time=226 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=43 time=216 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=43 time=217 ms

Trace Test:
traceroute -n 197.242.144.102
1 192.168.1.1 1 ms 1 ms 1 ms
2 105.236.3.1 12 ms 11 ms 10 ms
3 41.181.178.5 14 ms 14 ms 13 ms
4 196.44.0.1 14 ms 14 ms 14 ms
5 196.44.31.9 14 ms 13 ms 16 ms
6 41.181.165.1 13 ms 19 ms 12 ms
7 196.44.31.9 14 ms 14 ms 14 ms
8 196.31.220.8 16 ms 15 ms 15 ms
9 196.31.220.2 15 ms 14 ms 15 ms
10 196.31.63.2 14 ms 13 ms 16 ms
11 197.242.144.1 14 ms
196.30.42.1 96 ms 14 ms
12 197.242.144.1 14 ms 16 ms

traceroute -n 8.8.8.8
1 192.168.1.1 1 ms 1 ms 1 ms
2 105.236.3.1 10 ms 11 ms 11 ms
3 41.181.178.8 21 ms 12 ms 29 ms
4 196.44.0.1 17 ms 14 ms 14 ms
5 196.44.31.9 17 ms 14 ms 13 ms
6 41.181.165.1 13 ms 53 ms
Request timed out *
7 209.212.99.1 212 ms 211 ms
8 Request timed out *
209.85.255.7 205 ms
9 Request timed out *

DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 197.242.144.102
nslookup www.google.com
Name: www.google.com
Address: 64.233.166.104
Name: www.google.com
Address: 64.233.166.105
Name: www.google.com
Address: 64.233.166.147
Name: www.google.com
Address: 64.233.166.99
Name: www.google.com
Address: 64.233.166.106
Name: www.google.com
Address: 64.233.166.103

nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN
 
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