Afrihost CAPPED ADSL Feedback (MTN)

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A little part of me just died. I signed up at WA and for the 1st time i am able to watch streams on high...

I still hold out that you guys can come right and ill continue testing in hope. But ill be honest gents, if things arent sorted by the end of this bill run...*sniff*
 
My speeds are erratic again ... Stability adjustments and sra modem settings what should these be. My line is a perfect line according to Telkom test
 
AfriGenie said:
You are correct, but the Network Availability does not indicate whether or not there enough 40Mbps ports available at the moment, or if the line itself can handle 40Mbps.
Click to expand...

True hence why I asked the guy who installed my line to test it specifically for that before I ordered.

He did and reassured me it will work.

But nevermind most important problem now is my internet is off.


I am going to be one difficult customer if you take my internet a hour before the weekend starts .
 
Thor187 said:
True hence why I asked the guy who installed my line to test it specifically for that before I ordered.

He did and reassured me it will work.

But nevermind most important problem now is my internet is off.


I am going to be one difficult customer if you take my internet a hour before the weekend starts .
Click to expand...

I just reset your Capped account from my side, I am checking to see that it is coming up in the next few minutes.
 
Thor187 said:
True hence why I asked the guy who installed my line to test it specifically for that before I ordered.

He did and reassured me it will work.

But nevermind most important problem now is my internet is off.


I am going to be one difficult customer if you take my internet a hour before the weekend starts .
Click to expand...

I am now picking up an active connection on your Capped account, it does look to be sending and receiving packets.
 
AfriGenie said:
I am now picking up an active connection on your Capped account, it does look to be sending and receiving packets.
Click to expand...

Thank God for that.

Now to just get this active bad boy from 2 mbps to 40mbps !


I have no idea who this human is: Leah.M - Afrihost.com [email protected]

But my dear Gawd he needs a fcking promotion!!!

Best service I have ever had in my life I will personally buy him booze.

Pm me his address for delivery no jokes.
 
Thor187 said:
Thank God for that.

Now to just get this active bad boy from 2 mbps to 40mbps !


I have no idea who this human is: Leah.M - Afrihost.com [email protected]

But my dear Gawd he needs a fcking promotion!!!

Best service I have ever had in my life I will personally buy him booze.

Pm me his address for delivery no jokes.
Click to expand...

I will pass along the message! I am just glad to see some improvement!
 
AfriGenie said:
I will pass along the message! I am just glad to see some improvement!
Click to expand...

No improvement at all


But at least one afribot who came straight out, no beating round the bush just straight.

Sir this is the problem here you *fcked up* heres what we are doing here is the eta.


That's all I wanted. Now im in the loop and I know to expect next.

I am dead serious on my offer that afribot needs a present!


PS AfriGenie will also need a present once this is resolved ( did not have the easiest of client to deal with :) )
 
Thor187 said:
No improvement at all


But at least one afribot who came straight out, no beating round the bush just straight.

Sir this is the problem here you *fcked up* heres what we are doing here is the eta.


That's all I wanted. Now im in the loop and I know to expect next.

I am dead serious on my offer that afribot needs a present!


PS AfriGenie will also need a present once this is resolved ( did not have the easiest of client to deal with :) )
Click to expand...



images


:D
 
Masik3R said:
Your attenuation definitely isn't 0. Just going with 13dB down SNR on 15Mbit ADSL2+ you can see it will be tight :)
Anything is possible though!
Click to expand...

Yea I know not the best.

But lets see what happens this is a brand new line. Heck Ive had some funny things that just should not work but then it does.

Do I'm going to just close my eyes and hope for the best.
 
Cape Town, 10Meg Line, 6.2Meg actual
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Jhb looks a bit slow but International is great.
Cold and wet out but warm and good line speed inside.
I see an evening of Videos coming up.
 

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AfriGenie said:
I am still lingering around, yes :)
Click to expand...

I'm going to outline why streaming on your account has always been broken for me and how you've broken youtube the same for me since you've done these upgrades.

http://www.speedtest.net/result/3909178265.png

As you can see speed test shows everything is A OK. Thank you for finally fixing it, now please don't touch anything :P

This is my network meter showing my throughput during this speed test:

full speed.jpg

This is me trying to watch a youtube video and the reading my network meter gives me:

no speed.jpg

That right there is why I have never been able to stream anything over AH for all 3 years I've been with you. Be it twitch, hulu, netflix anything. It never used to affect youtube but now sadly it's kicked in.

This result is the same youtube vid on my backup telkom account:

Full speed telkom.jpg

Yes I have restarted my router many times. Sorry for the long winded post just it's frustrated me no end not being able to stream at all and now it needs to be fixed that youtube is being affected.

Just for consistency here is the speedtest on my telkom account:

http://www.speedtest.net/result/3909187408.png
 
image132 said:
I'm going to outline why streaming on your account has always been broken for me and how you've broken youtube the same for me since you've done these upgrades.

http://www.speedtest.net/result/3909178265.png

As you can see speed test shows everything is A OK. Thank you for finally fixing it, now please don't touch anything :P

This is my network meter showing my throughput during this speed test:

View attachment 167273

This is me trying to watch a youtube video and the reading my network meter gives me:

View attachment 167275

That right there is why I have never been able to stream anything over AH for all 3 years I've been with you. Be it twitch, hulu, netflix anything. It never used to affect youtube but now sadly it's kicked in.

This result is the same youtube vid on my backup telkom account:

View attachment 167277

Yes I have restarted my router many times. Sorry for the long winded post just it's frustrated me no end not being able to stream at all and now it needs to be fixed that youtube is being affected.

Just for consistency here is the speedtest on my telkom account:

http://www.speedtest.net/result/3909187408.png
Click to expand...

Our international speeds are still slightly wonky at the moment, as soon as the network management software is running at full nick again, you will see Youtube improve immediately. I would probably expect that to improve in the next hour or so.
 
AfriGenie said:
Our international speeds are still slightly wonky at the moment, as soon as the network management software is running at full nick again, you will see Youtube improve immediately. I would probably expect that to improve in the next hour or so.
Click to expand...

That doesn't explain why it's always been a problem for me with other streaming services.
 
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