Afrihost CAPPED ADSL Feedback (MTN)

Status
Not open for further replies.
Hey AfriGenie, I haven't received the double data this month on my 50gb account.

Is this a mistake ?
 
Morning Guys!

We just received news that one of our IPC links in the North is currently down, this is reducing the amount of bandwidth that we have available a bit, MTN is working with Telkom to restore the IPC as quickly as possible.
 
Last edited:
Hi again!

still living the dial up life. Did you manage to find anything out from Telkom?

It looks like there is some sort of maintenance going-on on the Pinelands Exchange, Telkom has been quite tight-lipped about it, but I should be getting an update on it later today.
 
:wtf:
Sincere apologies for the delayed response as we had an influx of calls and tickets thus not enabling us to attend to your ticket in time
The delayed response, was 9 days, btw.

Not cool.
They've "been attending" to it, but neglected to tell me that.
 
:wtf:

The delayed response, was 9 days, btw.

Not cool.
They've "been attending" to it, but neglected to tell me that.

That does seem way off of the response time that you should be getting. Do you maybe have the Ticket ID so that I can follow-up on this with them.
 
It looks like there is some sort of maintenance going-on on the Pinelands Exchange, Telkom has been quite tight-lipped about it, but I should be getting an update on it later today.

Telkom are usually so transparent though! ;) cool well I look forward to the update.
 
I am starting to get that issue again where the web page says "not available" but a refresh loads it.
It is intermittent at the moment, and confined to international, but I am seeing it more frequently as the day progresses.
 
I am starting to get that issue again where the web page says "not available" but a refresh loads it.
It is intermittent at the moment, and confined to international, but I am seeing it more frequently as the day progresses.

That is very strange, do you know if it's the DNS lookup failing, or is it simply not loading the page for whatever reason?
 
I dont think it is DNS and it is not happening consistently so I can't really run any meaningful tests, it could just be packet loss. It is not a show stopper and when I have had it in the past it has cleared itself eventually.

I will keep surfing and see if I can spot any trend.

[edit]One thing I have noticed is that if I reopen any page that had issues earlier they open instantly, faster than any page I have not visited, so it could be DNS or Cache related.
 
Last edited:
I dont think it is DNS and it is not happening consistently so I can't really run any meaningful tests, it could just be packet loss. It is not a show stopper and when I have had it in the past it has cleared itself eventually.

I will keep surfing and see if I can spot any trend.

Thanks.

Please keep me updated, we just need to be sure this isn't something that starts happening more often.
 
Things are very sucky for me here. Not encouraging on the day I cancelled my Telkom Internet 4 Mb uncapped with a view to going to Afrihost capped as my primary ISP. International is borked, the rest is just "meh". Just started this afternoon.

OK, FWIW I think that was just a blip. Everything's been fine today. Forget I spoke...:o
 
Morning Guys!

We just received news that one of our IPC links in the North is currently down, this is reducing the amount of bandwidth that we have available a bit, MTN is working with Telkom to restore the IPC as quickly as possible.

Thanks for the update, I was wondering why my downloads were going slow today.
Happy for the update...
 
AfriGenie any update on my issue?

Telkom is still busy setting the sync back to 4Mbps, welcome to the new Telkom! Where there fancy system was supposed to monitor the line and do this automatically!

PS: We are waiting for feedback from our Service Manager to find a quicker way of doing this.
 
Last edited:
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X