Afrihost CAPPED ADSL Feedback (MTN)

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If you ever receive a response that you are satisfied with, please let me know! We definitely want to address it, and improve the quality of our Support responses.

Bit of a slip there, I am sure you ment "are NOT satisfied with", but on the other hand the way you put it would certainly cut down on the number of posts :)
 
Bit of a slip there, I am sure you ment "are NOT satisfied with", but on the other hand the way you put it would certainly cut down on the number of posts :)

Fixed that little grammatical error. :) Thanks!
 
My line sync but the internet light does not come one. I am in Loevenstein Cape Town. Do you know if others have similar problems in the area? Happened after load shedding today.
 
My line sync but the internet light does not come one. I am in Loevenstein Cape Town. Do you know if others have similar problems in the area? Happened after load shedding today.

Telkom are reporting a lot of issues around loadshedding today :( Their teams are working on a fix, not sure why it's so bad today.
 
My line sync but the internet light does not come one. I am in Loevenstein Cape Town. Do you know if others have similar problems in the area? Happened after load shedding today.
Howdy Depeter -
If it helps, I am also with afrihost and I can't authenticate (the little internet light). I've switched to another ISP and it is not working either. I see mweb *cough.spit (my ex ISP hehe)* has a notice up for a country wide outage. I can't even get to Afrihost website and using Vodacom mobile now to post this.
So yeah .. take heart, it is not just you :)
 
Sigh unable to authenticate on afrihost at the moment.
First 3 days of using the account and this is not good.
Can't really test my other ISP account because it is capped.
I see a notice on the afrihost site saying an authentication issue was resolved but it definitely is not.
 
Sigh unable to authenticate on afrihost at the moment.
First 3 days of using the account and this is not good.
Can't really test my other ISP account because it is capped.
I see a notice on the afrihost site saying an authentication issue was resolved but it definitely is not.

Same boat as you mate
 
Sigh unable to authenticate on afrihost at the moment.
First 3 days of using the account and this is not good.
Can't really test my other ISP account because it is capped.
I see a notice on the afrihost site saying an authentication issue was resolved but it definitely is not.

Same boat as you mate

Telkom have a lot of areas reported as down at the moment, seems like the hardware isn't coping with loadshedding too well today :(
 
Switch your router off for ten minutes or so. I remember in the old days of ADSL too many signon attempts would cause the port to be blocked or something like that.
 
Morning Guys!

There were widespread issues on Telkom's ADSL infrastructure last night, it looks like after the latest round of loadshedding, quite a few Exchanges weren't allowing authentications through, this looked to have been especially prevalent in the Cape last night. It looks like Telkom cleared the fault this morning.

If you are still having authentication issues, please PM me your details so that I can investigate from my side.
 
No authentication issues, but higher than usual international latency and reduced international speeds in general. Any problems on the network?
 
No authentication issues, but higher than usual international latency and reduced international speeds in general. Any problems on the network?

I'm not seeing any major issues on our side, but I do know the Load shedding has been causing issues on quite a few Exchanges and has impacted local routing.

Would it be possible to post a traceroute to Afrihost.com and Google.com maybe?
 
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