Afrihost CAPPED ADSL Feedback (MTN)

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AfriGenie said:
We don't seem to be having any similar issues in the East at the moment, would you be able to post a speedtest as well as a Traceroute to Afrihost.com and possibly the H1Z1 server? That will help a lot in being able to figure out where your issue is starting.
Click to expand...

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 5 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 15 ms 14 ms 15 ms 41.181.221.218
4 16 ms 15 ms 15 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 16 ms 16 ms 15 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 16 ms 15 ms 16 ms 196.44.31.97
7 26 ms 15 ms 16 ms 196.31.220.10
8 16 ms 15 ms 16 ms 196.31.220.21
9 16 ms 16 ms 15 ms 196.31.63.202
10 15 ms 15 ms 15 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 15 ms 15 ms * cms-gm.afrihost.com [197.242.144.102]
12 16 ms 15 ms 16 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Lylo>tracert 69.174.195.70

Tracing route to amsh1z-liv-gw03.h1z1.net [69.174.195.70]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 6 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 14 ms 15 ms 15 ms 41.181.221.218
4 15 ms 15 ms 14 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 202 ms 201 ms 211 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 34 ms 33 ms 33 ms ct-cr-2.za--rb-cr-1.za.mtnns.net [196.44.31.68]

7 34 ms 36 ms 33 ms tb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.135]

8 195 ms 223 ms 208 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]

9 201 ms 201 ms 202 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
10 202 ms 201 ms 201 ms 195.50.122.181
11 196 ms 194 ms 194 ms ae-237-3613.edge6.Amsterdam1.Level3.net [4.69.16
2.242]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20

http://www.speedtest.net/result/4202470228.png
 
CHase_za said:
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 5 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 15 ms 14 ms 15 ms 41.181.221.218
4 16 ms 15 ms 15 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 16 ms 16 ms 15 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 16 ms 15 ms 16 ms 196.44.31.97
7 26 ms 15 ms 16 ms 196.31.220.10
8 16 ms 15 ms 16 ms 196.31.220.21
9 16 ms 16 ms 15 ms 196.31.63.202
10 15 ms 15 ms 15 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 15 ms 15 ms * cms-gm.afrihost.com [197.242.144.102]
12 16 ms 15 ms 16 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Lylo>tracert 69.174.195.70

Tracing route to amsh1z-liv-gw03.h1z1.net [69.174.195.70]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 6 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 14 ms 15 ms 15 ms 41.181.221.218
4 15 ms 15 ms 14 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 202 ms 201 ms 211 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 34 ms 33 ms 33 ms ct-cr-2.za--rb-cr-1.za.mtnns.net [196.44.31.68]

7 34 ms 36 ms 33 ms tb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.135]

8 195 ms 223 ms 208 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]

9 201 ms 201 ms 202 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
10 202 ms 201 ms 201 ms 195.50.122.181
11 196 ms 194 ms 194 ms ae-237-3613.edge6.Amsterdam1.Level3.net [4.69.16
2.242]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20

http://www.speedtest.net/result/4202470228.png
Click to expand...

Thanks!

I see the server is in Europe, with the latency hovering around 200ms your connection to the game should be okay.

When your experience in H1Z1 starts tanking, do you see increases in latency or packet loss?
 
AfriGenie said:
That international speedtest definitely does look off. The weekend's issue was largely affecting local throughput. Could you please run a traceroute to Google.com, I just want to make sure your traffic isn't being routed incorrectly.
Click to expand...

Here ye goo...

C:\>tracert www.google.com

Tracing route to www.google.com [216.58.208.228]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 47 ms 23 ms 41.181.201.93
3 22 ms 22 ms 21 ms 41.181.201.94
4 22 ms 22 ms 22 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 23 ms 23 ms 28 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 187 ms 187 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 187 ms 186 ms 186 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
8 187 ms 186 ms 186 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
9 299 ms 378 ms 382 ms 209.85.255.76
10 187 ms 187 ms 186 ms 216.239.51.7
11 194 ms 201 ms 194 ms 216.239.48.81
12 193 ms 194 ms 265 ms 209.85.245.73
13 194 ms 194 ms 194 ms 209.85.143.243
14 195 ms 195 ms 199 ms par10s22-in-f4.1e100.net [216.58.208.228]

Trace complete.

C:\>
 
i.got~issues said:
Here ye goo...

C:\>tracert www.google.com

Tracing route to www.google.com [216.58.208.228]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 47 ms 23 ms 41.181.201.93
3 22 ms 22 ms 21 ms 41.181.201.94
4 22 ms 22 ms 22 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 23 ms 23 ms 28 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 187 ms 187 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 187 ms 186 ms 186 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
8 187 ms 186 ms 186 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
9 299 ms 378 ms 382 ms 209.85.255.76
10 187 ms 187 ms 186 ms 216.239.51.7
11 194 ms 201 ms 194 ms 216.239.48.81
12 193 ms 194 ms 265 ms 209.85.245.73
13 194 ms 194 ms 194 ms 209.85.143.243
14 195 ms 195 ms 199 ms par10s22-in-f4.1e100.net [216.58.208.228]

Trace complete.

C:\>
Click to expand...

Much appreciated! I've sent it through to our Upstream provider, could you please keep an eye on your connection and let me know of any changes.
 
AfriGenie said:
Much appreciated! I've sent it through to our Upstream provider, could you please keep an eye on your connection and let me know of any changes.
Click to expand...

Thanks... but it seems to be deteriorating ... some Hetzner hosted sites cannot be reached now from my AH account.

C:\>tracert www.google.com

Tracing route to www.google.com [216.58.208.196]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 22 ms 22 ms 41.181.54.85
3 58 ms 64 ms 62 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 77 ms 40 ms 22 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
5 64 ms 28 ms 65 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 248 ms * ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 725 ms 291 ms 193 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
8 211 ms 186 ms 187 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
9 305 ms 357 ms 361 ms 209.85.255.76
10 187 ms 187 ms 196 ms 216.239.51.7
11 194 ms 195 ms 195 ms 216.239.48.81
12 204 ms 195 ms 194 ms 209.85.245.73
13 195 ms 195 ms 194 ms 209.85.143.241
14 194 ms 195 ms 193 ms par10s21-in-f4.1e100.net [216.58.208.196]

Trace complete.


Edit:

Aaand... now they are accessible again.

I can see some packet loss being introduced (6%) from ls-cr-2.uk--tb-cr-1.za.mtnns.net.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |
|                            41.181.54.85 -    0 |  201 |  201 |   22 |   59 |   98 |   23 |
|       ipc-recieve-tb-2a.mtnbusiness.net -    0 |  201 |  201 |   21 |   25 |   64 |   22 |
|   tb-dca-2.za--qux-i.za.mtnbusiness.net -    0 |  201 |  201 |   20 |   24 |   69 |   23 |
|                   compj-cpt-1.mtnns.net -    0 |  201 |  201 |   21 |   24 |   70 |   24 |
|        [B][COLOR="#FF0000"]ls-cr-2.uk--tb-cr-1.za.mtnns.net -    6 [/COLOR][/B]|  165 |  156 |  186 |  191 |  252 |  187 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    1 |  197 |  196 |  185 |  192 |  251 |  186 |
|     google-peering-ls-pr-2.uk.mtnns.net -    3 |  185 |  181 |  185 |  187 |  229 |  186 |
|                           209.85.255.76 -    5 |  173 |  166 |  186 |  188 |  208 |  187 |
|                            216.239.51.7 -    3 |  181 |  176 |  186 |  195 |  227 |  217 |
|                           72.14.232.210 -    3 |  181 |  176 |  193 |  195 |  235 |  195 |
|                           209.85.245.73 -    6 |  165 |  156 |  193 |  194 |  224 |  194 |
|                          209.85.143.241 -    4 |  177 |  171 |  193 |  195 |  230 |  195 |
|                par10s21-in-f4.1e100.net -    1 |  197 |  196 |  192 |  195 |  238 |  193 |
|________________________________________________|______|______|______|______|______|______|

And on backup account;

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|       cdsl2-ctn-vl2473-ipc.ip.isnet.net -    0 |  293 |  293 |   22 |   29 |   84 |   31 |
|            vlan2473.cdsl2-ctn.isdsl.net -    0 |  293 |  293 |   21 |   23 |   77 |   23 |
|                          196.35.115.136 -    0 |  293 |  293 |   21 |   24 |   73 |   24 |
|                            168.209.2.12 -    0 |  293 |  293 |   22 |   24 |   62 |   23 |
|                         168.209.100.101 -    0 |  293 |  293 |   37 |   40 |   77 |   37 |
|                           168.209.1.179 -    0 |  293 |  293 |   38 |   44 |  125 |   39 |
|                            72.14.205.16 -    0 |  293 |  293 |   39 |   42 |   79 |   39 |
|                           72.14.239.129 -    0 |  293 |  293 |   38 |   40 |   76 |   38 |
|                jnb01s08-in-f4.1e100.net -    0 |  293 |  293 |   37 |   39 |   77 |   38 |
|________________________________________________|______|______|______|______|______|______|
 
Last edited:
i.got~issues said:
Thanks... but it seems to be deteriorating ... some Hetzner hosted sites cannot be reached now from my AH account.

C:\>tracert www.google.com

Tracing route to www.google.com [216.58.208.196]
over a maximum of 30 hops:

1 * * * Request timed out.
2 23 ms 22 ms 22 ms 41.181.54.85
3 58 ms 64 ms 62 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 77 ms 40 ms 22 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
5 64 ms 28 ms 65 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 248 ms * ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 725 ms 291 ms 193 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
8 211 ms 186 ms 187 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
9 305 ms 357 ms 361 ms 209.85.255.76
10 187 ms 187 ms 196 ms 216.239.51.7
11 194 ms 195 ms 195 ms 216.239.48.81
12 204 ms 195 ms 194 ms 209.85.245.73
13 195 ms 195 ms 194 ms 209.85.143.241
14 194 ms 195 ms 193 ms par10s21-in-f4.1e100.net [216.58.208.196]

Trace complete.


Edit:

Aaand... now they are accessible again.

I can see some packet loss being introduced (6%) from ls-cr-2.uk--tb-cr-1.za.mtnns.net.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |
|                            41.181.54.85 -    0 |  201 |  201 |   22 |   59 |   98 |   23 |
|       ipc-recieve-tb-2a.mtnbusiness.net -    0 |  201 |  201 |   21 |   25 |   64 |   22 |
|   tb-dca-2.za--qux-i.za.mtnbusiness.net -    0 |  201 |  201 |   20 |   24 |   69 |   23 |
|                   compj-cpt-1.mtnns.net -    0 |  201 |  201 |   21 |   24 |   70 |   24 |
|        [B][COLOR="#FF0000"]ls-cr-2.uk--tb-cr-1.za.mtnns.net -    6 [/COLOR][/B]|  165 |  156 |  186 |  191 |  252 |  187 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    1 |  197 |  196 |  185 |  192 |  251 |  186 |
|     google-peering-ls-pr-2.uk.mtnns.net -    3 |  185 |  181 |  185 |  187 |  229 |  186 |
|                           209.85.255.76 -    5 |  173 |  166 |  186 |  188 |  208 |  187 |
|                            216.239.51.7 -    3 |  181 |  176 |  186 |  195 |  227 |  217 |
|                           72.14.232.210 -    3 |  181 |  176 |  193 |  195 |  235 |  195 |
|                           209.85.245.73 -    6 |  165 |  156 |  193 |  194 |  224 |  194 |
|                          209.85.143.241 -    4 |  177 |  171 |  193 |  195 |  230 |  195 |
|                par10s21-in-f4.1e100.net -    1 |  197 |  196 |  192 |  195 |  238 |  193 |
|________________________________________________|______|______|______|______|______|______|

And on backup account;

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   59 |    0 |    0 |    0 |    0 |    0 |
|       cdsl2-ctn-vl2473-ipc.ip.isnet.net -    0 |  293 |  293 |   22 |   29 |   84 |   31 |
|            vlan2473.cdsl2-ctn.isdsl.net -    0 |  293 |  293 |   21 |   23 |   77 |   23 |
|                          196.35.115.136 -    0 |  293 |  293 |   21 |   24 |   73 |   24 |
|                            168.209.2.12 -    0 |  293 |  293 |   22 |   24 |   62 |   23 |
|                         168.209.100.101 -    0 |  293 |  293 |   37 |   40 |   77 |   37 |
|                           168.209.1.179 -    0 |  293 |  293 |   38 |   44 |  125 |   39 |
|                            72.14.205.16 -    0 |  293 |  293 |   39 |   42 |   79 |   39 |
|                           72.14.239.129 -    0 |  293 |  293 |   38 |   40 |   76 |   38 |
|                jnb01s08-in-f4.1e100.net -    0 |  293 |  293 |   37 |   39 |   77 |   38 |
|________________________________________________|______|______|______|______|______|______|
Click to expand...

Thanks for the update, it looks like the DNS for Google.com is being routed to the local CDN for the back-up account, it doesn't appear to be routed internationally.

I'll keep you updated on any changes that our upstream provider makes.
 
AfriGenie said:
Thanks!

I see the server is in Europe, with the latency hovering around 200ms your connection to the game should be okay.

When your experience in H1Z1 starts tanking, do you see increases in latency or packet loss?
Click to expand...

I would have to say packet loss, is looks like I am teleporting all over the place to my friends, it also takes forever to do things ie lag.
 
Is this still not enough proof!!

ImageUploadedByTapatalk1425997038.349665.jpg

Traceroute:

C:\>tracert afrihost.com

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.1.254]
2 * * * Request timed out.
3 48 ms 48 ms 48 ms 41.181.53.149
4 48 ms 47 ms 47 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
5 40 ms 40 ms 41 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 48 ms 47 ms 48 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 42 ms 42 ms 41 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 81 ms 74 ms 64 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 59 ms 60 ms 67 ms 196.44.31.97
10 67 ms 68 ms 66 ms 196.31.220.12
11 61 ms 62 ms 60 ms 196.31.220.25
12 58 ms 59 ms 61 ms 196.31.63.206
13 68 ms 67 ms 66 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 66 ms 65 ms 66 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Last edited:
Pick me. Pick me!

Mumble 2.jpg

In Game 2.jpg

4pm and already 45% loss -_-

Time to switch to Telkom.

Telkom mumble.jpg

Telkom.jpg

And Telkom has no problems. Yay.
 
Last edited:
Aquiva said:
Is this still not enough proof!!

View attachment 198068

Traceroute:

C:\>tracert afrihost.com

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.1.254]
2 * * * Request timed out.
3 48 ms 48 ms 48 ms 41.181.53.149
4 48 ms 47 ms 47 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
5 40 ms 40 ms 41 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 48 ms 47 ms 48 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 42 ms 42 ms 41 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 81 ms 74 ms 64 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 59 ms 60 ms 67 ms 196.44.31.97
10 67 ms 68 ms 66 ms 196.31.220.12
11 61 ms 62 ms 60 ms 196.31.220.25
12 58 ms 59 ms 61 ms 196.31.63.206
13 68 ms 67 ms 66 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 66 ms 65 ms 66 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

I've just sent you a PM with test ADSL account details, would you mind quickly testing your gaming on that account and checking if there is any difference.
 
AfriGenie said:
I've just sent you a PM with test ADSL account details, would you mind quickly testing your gaming on that account and checking if there is any difference.
Click to expand...

I'm playing with my WebAfrica account, it is running fine. I'll try your account a bit later.
 
AfriGenie said:
Can you please send me a PM with the exact CS:GO Server that you are connecting to, as well as the Mumble Server, our Critical Care team would like to test those now to see if they can get the same performance.
Click to expand...

I changed back to my afrihost account and the loss is gone. If you still want the ip and name of the servers let me know. I bet it will happen again later.
 
image132 said:
I changed back to my afrihost account and the loss is gone. If you still want the ip and name of the servers let me know. I bet it will happen again later.
Click to expand...

I just reconnected my account to test if the same would happen on my side. Went from 10% loss to 0. Very weird.
 
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