Afrihost CAPPED ADSL Feedback (MTN)

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FalconZA said:
Welcome DrJohnZoidberg,

enjoy the thrill of being able to use 6-12% of your line! (even capped has been terrible lately)

enjoy your stay.
Click to expand...

Seems pretty okay right now, I won't use uncapped though as I've been there before. Just couldn't look past the bundle discount on the line price.
 
Afriman

I know this has already been asked, but time to ask again.

Are the bundled prices going to be updated soon to reflect the new capped dsl pricing ?

As we move closer to the end of the month without an announcement - it is better value to un-bundle and take a line + capped package separately.

ie. I can get 150gb data + 10Mbps line for R699, which is the same as a 100gb data + 10Mbps bundle currently.

Does not compute.
 
AfriGuy said:
I do see your point :(
Our team are looking into the Bundled accounts - can't promise anything, but I'm sure we will have something announced soon.
Click to expand...

Afriguy, any idea when bundled packages will start offering a saving compared to Unbundled?

edit: I see thewusman above me asked the same thing. Apologies.
 
Yup cause if it does not happen anytime today I'm unbundling. Moved from business to cap cause it seemed value for money but see the bundles at the moment aren't that great compared to the unbundled. I would prefer to bundle but not how things are at the moment.
 
P.s soon doesn't help me. Not trying to be rude but I've heard soon since last year September.
 
Anyone else noticed when topping up data that it doesn't reflect their + free data? I topped up 20GB and didn't get the other free 20GB.
 
Hey Afrihost - are you shaping capped now?

0.53Mbps via VPN - http://www.speedtest.net/my-result/3391790433
2.61Mbps without VPN - http://www.speedtest.net/my-result/3391791775

I am based in the Cape Town region and understand you have capacity issues... however I use my VPN for work and shaping it to death to the point of becoming unusable isn't cool. Over the past 2/3 weeks it just went from bad to worse. Unless this is sorted you're forcing my hand to change providers.

Not happy.
 
virt said:
Hey Afrihost - are you shaping capped now?

0.53Mbps via VPN - http://www.speedtest.net/my-result/3391790433
2.61Mbps without VPN - http://www.speedtest.net/my-result/3391791775

I am based in the Cape Town region and understand you have capacity issues... however I use my VPN for work and shaping it to death to the point of becoming unusable isn't cool. Over the past 2/3 weeks it just went from bad to worse. Unless this is sorted you're forcing my hand to change providers.

Not happy.
Click to expand...

Does this also happen with Web Africa and Axxess test accounts?
 
thewusman said:
Afriman

I know this has already been asked, but time to ask again.

Are the bundled prices going to be updated soon to reflect the new capped dsl pricing ?

As we move closer to the end of the month without an announcement - it is better value to un-bundle and take a line + capped package separately.

ie. I can get 150gb data + 10Mbps line for R699, which is the same as a 100gb data + 10Mbps bundle currently.

Does not compute.
Click to expand...

I'm really not sure on the bundle pricing for now, I have heard that our teams are looking at some options but nothing has been confirmed yet.
 
virt said:
Hey Afrihost - are you shaping capped now?

0.53Mbps via VPN - http://www.speedtest.net/my-result/3391790433
2.61Mbps without VPN - http://www.speedtest.net/my-result/3391791775

I am based in the Cape Town region and understand you have capacity issues... however I use my VPN for work and shaping it to death to the point of becoming unusable isn't cool. Over the past 2/3 weeks it just went from bad to worse. Unless this is sorted you're forcing my hand to change providers.

Not happy.
Click to expand...

Strange, you should see consistent results on this.
PM me if you're still having troubles with this and we'll run some troubleshooting.
 
Hi Afriguy,

Terrible speeds today on a 2Mbps line, 100GB, unshapped, capped account.

What's going on? (Johannesburg)

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 75 ms 71 ms 70 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
3 42 ms 27 ms 24 ms 41.181.221.250
4 78 ms 80 ms 67 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 67 ms 52 ms 48 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 69 ms 69 ms 63 ms 41.181.180.10
7 36 ms 44 ms 45 ms 196.44.0.72
8 58 ms 57 ms 54 ms postfix.wipronet.co.za [196.22.161.133]
9 99 ms 105 ms 96 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
10 132 ms * 108 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
11 100 ms 93 ms 91 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
12 84 ms 77 ms 95 ms 196.28.178.66
13 111 ms 68 ms 77 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
14 196 ms 97 ms * OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
15 100 ms 84 ms 89 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
16 101 ms * 96 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 79 ms 80 ms 78 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
3 98 ms 79 ms 73 ms 41.181.221.250
4 81 ms 80 ms 65 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 72 ms 75 ms 56 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 192 ms 187 ms 226 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 243 ms 236 ms 252 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
8 237 ms 244 ms 237 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 239 ms 248 ms * gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
10 245 ms 250 ms 224 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 10.0 megabytes in 5:06 seconds. (33.45 KB/s)

Local Speedtest
Downloaded 8000.0 kilobytes in 2:28 seconds. (53.89 KB/s)




Test End Timestamp
2014/03/24 13:52:22.25
 
Madhawk said:
Hi Afriguy,

Terrible speeds today on a 2Mbps line, 100GB, unshapped, capped account.

What's going on? (Johannesburg)

Local Tracert

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 75 ms 71 ms 70 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
3 42 ms 27 ms 24 ms 41.181.221.250
4 78 ms 80 ms 67 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 67 ms 52 ms 48 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 69 ms 69 ms 63 ms 41.181.180.10
7 36 ms 44 ms 45 ms 196.44.0.72
8 58 ms 57 ms 54 ms postfix.wipronet.co.za [196.22.161.133]
9 99 ms 105 ms 96 ms 197-80-7-34.jhb.mweb.co.za [197.80.7.34]
10 132 ms * 108 ms tengige0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
11 100 ms 93 ms 91 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
12 84 ms 77 ms 95 ms 196.28.178.66
13 111 ms 68 ms 77 ms gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234]
14 196 ms 97 ms * OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
15 100 ms 84 ms 89 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
16 101 ms * 96 ms 41-86-110-143.mweb.co.za [41.86.110.143]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 79 ms 80 ms 78 ms 105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
3 98 ms 79 ms 73 ms 41.181.221.250
4 81 ms 80 ms 65 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 72 ms 75 ms 56 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 192 ms 187 ms 226 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 243 ms 236 ms 252 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
8 237 ms 244 ms 237 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 239 ms 248 ms * gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
10 245 ms 250 ms 224 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 10.0 megabytes in 5:06 seconds. (33.45 KB/s)

Local Speedtest
Downloaded 8000.0 kilobytes in 2:28 seconds. (53.89 KB/s)




Test End Timestamp
2014/03/24 13:52:22.25
Click to expand...

Sorry to hear this :(
Looking at your results here, your latency on the exchange is a little high which may be causing the slow throughput. Have you seen these results previously?
 
AfriGuy said:
Strange, you should see consistent results on this.
PM me if you're still having troubles with this and we'll run some troubleshooting.
Click to expand...

Finally gave up - if its not pathetic line speeds then it is erratic latency. Decided to give axxess a try - and havent had this good VPN line speeds for a quite a while (I'm on 4Mb) ...

http://www.speedtest.net/my-result/3392218986

Its still early days but it is definitely looking a lot better.
 
AfriGuy said:
I'm really not sure on the bundle pricing for now, I have heard that our teams are looking at some options but nothing has been confirmed yet.
Click to expand...

Surely at the very least bundled users will get "double data" (as we did this month, which was a great & awesome stop-gap) until such time as bundle prices have been adjusted to bring them in line with the new capped month to month unbundled offerings ?

I see no reason why bundled users should/would pay more and suspect that is not your intention.

I'd appreciate an answer from sales/product management.

Thanks.
 
thewusman said:
Surely at the very least bundled users will get "double data" (as we did this month, which was a great & awesome stop-gap) until such time as bundle prices have been adjusted to bring them in line with the new capped month to month unbundled offerings ?

I see no reason why bundled users should/would pay more and suspect that is not your intention.

I'd appreciate an answer from sales/product management.

Thanks.
Click to expand...

I'll do my best to get the answers for you.
 
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