Afrihost CAPPED ADSL Feedback (MTN)

Status
Not open for further replies.
Nicci said:
Yes, it is super slow :( I have to pay FNB and top up my account there in order to browse the internet. Not happy about that as I do pay AH and I am not making use of their service because it is so slow.
Click to expand...

PM AfriMan.
Afrihost has been running at ABSOLUTELY FULL speed this weekend and since the 28th, so there has to be something possibly wrong from a Telkom side or the Shaping rules have kicked in for you.
 
I'm not getting any joy on news.internet.co.za. Alt.Binz connects, but nothing downloads?
 
I don't know that news server, Astraweb is fine. Same with news.afrihost.co.za
 
I switched to capped yesterday. Didn't notice that it would only change end of the month.

So, still on uncapped and probably throttled to 0. news.internet.co.za and news.afrihost.co.za is the same thing if I recall correclty.

Just tried news.afrihost.co.za. Dead as well.
 
CorneN said:
I switched to capped yesterday. Didn't notice that it would only change end of the month.

So, still on uncapped and probably throttled to 0. news.internet.co.za and news.afrihost.co.za is the same thing if I recall correclty.

Just tried news.afrihost.co.za. Dead as well.
Click to expand...

We don't throttle uncapped accounts anymore, since moving to MTN. We normally shape to prioritise real time services, but we haven't been for a few days and until sometime this week. So there is no priority on the network for NNTP, you should get line speed if you're not running other services at the same time.

Drop me a PM so we can see what's up :)
 
Bryn26 correct, Bursty-dude ....... congested exchange?
Oh I presume you have PM'ed Afriman,
 
From Afrihost's Client Zone test thingy:

ADSL Router Results (Your Location)

General Status
There no defects on the line.
Status

Maximum Sync Rate
10016kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
7680kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
23.5dB
The amount of resistance on the line. A value below 55dB is good.

DSLAM Results (Telkom Exchange)

General Status
There no defects on the line.
Status

Maximum Sync Rate
1024kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
896kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
38.0dB
The amount of resistance on the line. A value below 55dB is good.
 
Bursty-dude said:
From Afrihost's Client Zone test thingy:

ADSL Router Results (Your Location)

General Status
There no defects on the line.
Status

Maximum Sync Rate
10016kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
7680kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
23.5dB
The amount of resistance on the line. A value below 55dB is good.

DSLAM Results (Telkom Exchange)

General Status
There no defects on the line.
Status

Maximum Sync Rate
1024kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
896kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
38.0dB
The amount of resistance on the line. A value below 55dB is good.
Click to expand...

With the above values you should have a very unstable experience, the results show your copper and connection is on the brink of collaps.
They will need to lower your connection profile to get you stable.
 
Bursty-dude said:
From Afrihost's Client Zone test thingy:

ADSL Router Results (Your Location)

General Status
There no defects on the line.
Status

Maximum Sync Rate
10016kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
7680kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
23.5dB
The amount of resistance on the line. A value below 55dB is good.

DSLAM Results (Telkom Exchange)

General Status
There no defects on the line.
Status

Maximum Sync Rate
1024kbps
Maximum speed at which the DSLAM and your modem will communicate.

Current Downstream Sync
896kbps
The current download speed established between the DSLAM and your modem.

SNR (Signal-to-Noise Ratio)
6.0dB
Signal-to-Noise Ratio on the line. A value below 6dB can cause problems.

Attenuation
38.0dB
The amount of resistance on the line. A value below 55dB is good.
Click to expand...

From your previous posts, looks like the current sync is fluctuating, which is causing you to get intermittent speeds. It may be a fault on the line or a congestion issue at the exchange. We'll need to have Telkom take a look :(
 
Anyone know if issues are being sorted? Last week my router blew in a thunderstorm as well as a network port. I had a spare router, still could connect to the internet......been getting disconnects often so trying to find out if the line is affected or if it's on Afrihost's side. I do get the max 100KB when doing a speed test, using a 1MB line.
 
Test conducted on 16 March 2013 01:54:57 PM

Download Speed: 3117 kbps (389.6 KB/sec transfer rate)

Upload Speed: 775 kbps (96.9 KB/sec transfer rate)

Latency: 246 ms

This is with a 10 mb line!!!! This is the speeds that I have to deal with ever day. Hardly ever does it go over 5. With my FNB I get like almost full speed. I am going to cancel.
 
Nicci said:
Test conducted on 16 March 2013 01:54:57 PM

Download Speed: 3117 kbps (389.6 KB/sec transfer rate)

Upload Speed: 775 kbps (96.9 KB/sec transfer rate)

Latency: 246 ms

This is with a 10 mb line!!!! This is the speeds that I have to deal with ever day. Hardly ever does it go over 5. With my FNB I get like almost full speed. I am going to cancel.
Click to expand...

Sorry to hear you're getting poor speeds. General reports at the moment are that speeds on capped and uncapped are awesome, so we'll need to check why you're not getting the same performance.

Please drop me a PM so I can have this looked into :(
 
Nicci said:
Test conducted on 16 March 2013 01:54:57 PM

Download Speed: 3117 kbps (389.6 KB/sec transfer rate)

Upload Speed: 775 kbps (96.9 KB/sec transfer rate)

Latency: 246 ms

This is with a 10 mb line!!!! This is the speeds that I have to deal with ever day. Hardly ever does it go over 5. With my FNB I get like almost full speed. I am going to cancel.
Click to expand...

If the network was dropping connections, we'd see a lot of complaints, but at the moment performance is rock solid. Drop me a PM and we'll take a look :(
 
Just to report some good news for a change, finally both Telkom and Afrihost both seem to be firing on all cylinders, and my download speeds are now 3.5M on a 4M line. First time I've seen that since December last year!!!

Please no one change anything..........
 
Seems like latency is back tonight...



C:\Users\Chris-home>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms login.router [10.0.0.2]
2 466 ms 479 ms 541 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 752 ms 629 ms 489 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 535 ms 617 ms 605 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 528 ms 599 ms 451 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 454 ms 489 ms 504 ms ct [196.44.31.66]
7 671 ms 661 ms 545 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
8 753 ms 549 ms 512 ms 196.30.1.39
9 490 ms 432 ms 432 ms tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.23]
10 563 ms 513 ms 605 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
11 486 ms 446 ms 629 ms www.afrihost.com [197.242.144.102]

Trace complete.
 
C:\Users\Chris-home>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.233.64]
over a maximum of 30 hops:

1 4 ms 2 ms 1 ms login.router [10.0.0.2]
2 517 ms 448 ms 467 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 478 ms 612 ms 511 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 503 ms 438 ms 508 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 465 ms 498 ms 715 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 520 ms 719 ms 508 ms ct [196.44.31.66]
7 527 ms 522 ms 568 ms 41.181.139.109
8 597 ms 717 ms 620 ms 72.14.194.74
9 524 ms 503 ms * 64.233.174.57
10 677 ms 502 ms 486 ms www.youtube.com [74.125.233.64]

Trace complete.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X