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Question of the Day: Are you watching the Commonwealth Games?
Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
- Start date
- Status
You requested feedback though, our team had added the note - so I was just updating you.
I requested important feedback at 11:27am yesterday after no response since the initial discovery 9:18.
I suspect you are covering up after you have been exposed.
When will I get a response on the official logged ticket, we are lawfully investigating this matter.
I suspect you are covering up after you have been exposed.
When will I get a response on the official logged ticket, we are lawfully investigating this matter.
Nothing has been exposed, no weird things are happening in the backend. Our team will get back to you urgently.
Well explain to me why when I provided our findings the replies from support all a sudden seized to exist.
It's been 27 hours now.
I demand an answer please.
( Your website clearly states 24 hour support )
Again, our team are aware of the ticket and will reply to your ticket shortly.
I fully understand that you want a reply, and I'm doing my best to make that happen.
I've escalated the ticket as priority to get some attention.
I see there is an update on the ticket now.
Sirus_the_virus
Well-Known Member
- Joined
- Oct 15, 2009
- Messages
- 286
- Reaction score
- 28
Guys just a headsup with Afrihost capped accounts. Don't know if this was spoken about before. Using the free 1gb account until its capped and then changing your package to a bundle won't necessarily give that full bundle. It happened to me when I called them they actually said I downloaded more than 1gb on the Free account and this was then deducted from the bundle i bought. I bought 40gb and had already downloaded 19gb of this on my 1gb free account.
It shouldn't affect your current bundle, unless it's being marked on our system as always being overused.
So before I spam support I have a question to those of you that use Twith.tv:
Has Twitch actually worked for you since these 'upgrades' came? I'm just constantly buffering. Doesn't matter which channel I watch. I can only watch medium with no buffering.
Here's a screenshot of the twitch stream stats alongside a throughput monitor (this is streaming high quality) - http://i.imgur.com/tx0iqaE.png
But here's where it gets interesting... I can watch source quality on the same stream with no buffering when using a program that utilises more threads for the buffering. Screenshot of my network utilisation when using the program (Tardsplaya) - http://i.imgur.com/zrvgPc4.png
Disclaimer: Streaming worked amazingly before the whole IPC saga. My line is 100% stable and syncing at 6Mbps.
Has Twitch actually worked for you since these 'upgrades' came? I'm just constantly buffering. Doesn't matter which channel I watch. I can only watch medium with no buffering.
Here's a screenshot of the twitch stream stats alongside a throughput monitor (this is streaming high quality) - http://i.imgur.com/tx0iqaE.png
But here's where it gets interesting... I can watch source quality on the same stream with no buffering when using a program that utilises more threads for the buffering. Screenshot of my network utilisation when using the program (Tardsplaya) - http://i.imgur.com/zrvgPc4.png
Disclaimer: Streaming worked amazingly before the whole IPC saga. My line is 100% stable and syncing at 6Mbps.
MrGray
Honorary Master
So this is what my last remaining AH account looks like tonight, starting at about 8pm:
http://www.speedtest.net/my-result/a/1032816255
0.45 Mb/s down
0.68 Mb/s up
On a 10 mbps line...
http://www.speedtest.net/my-result/a/1032816255
0.45 Mb/s down
0.68 Mb/s up
On a 10 mbps line...
Hey Afripeeps.
Something is not right in the South. 10mbps line.
Local (CPT) Latency is double its usual at 50ms and speeds are maxing out at under 6mbps.
International is the same with respect to speeds. Latency is also up... around 250ms vs typical 169ms.
Can you please look into it. Youtube is buffering terribly for the last 24hrs.
Something is not right in the South. 10mbps line.
Local (CPT) Latency is double its usual at 50ms and speeds are maxing out at under 6mbps.
International is the same with respect to speeds. Latency is also up... around 250ms vs typical 169ms.
Can you please look into it. Youtube is buffering terribly for the last 24hrs.
Johnatan56
Honorary Master
International ping is skyrocketing, just did a speedtest to Athens, 400ms and Rome 406ms.
Edit: within Cape Town 20ms and joburg 44ms.
Edit: within Cape Town 20ms and joburg 44ms.
Experiencing higher latency tonight in Cape Town and seeing also a lot of ping timeouts. Packet loss is at about 3-6% to local websites. Switched to Webafrica trial account and having no problems. I was patient while I waited for the IPC upgrades to complete, but this is not looking good Afrihost.
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