Afrihost CAPPED ADSL Feedback (MTN)

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caroper said:
In your use case it has made no discernible difference, it is still virtually impossible to stream between 5 and 11PM.
I now use Telkom in the evenings, not perfect as its shaped, but at least 4 times faster than AH unshaped between those hours.
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Thanks! I don't really want to keep changing between accounts. Also Packet loss and latencies was an issue with my gaming while on AH, but mostly since September.
 
Aquiva said:
Thanks! I don't really want to keep changing between accounts. Also Packet loss and latencies was an issue with my gaming while on AH, but mostly since September.
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You could perhaps make use of the free 1-GB Capped account to test the network stability and your current connection experience.
 
Impossible to stream anything esp between 7pm and 11pm in CT.
I only try once a week but there has been no improvement and forced to use another ISP.

Tried again last night - shocking.
 
Ivork said:
Impossible to stream anything esp between 7pm and 11pm in CT.
I only try once a week but there has been no improvement and forced to use another ISP.

Tried again last night - shocking.
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Afriman, why is this happening on capped accounts? Is the capacity not sorted?
I also need to make a plan for streaming (to the point where I'm even willing to get 400GB cap), but certainly not if this is how it performs - and numerous people are having this issue, so it doesn't appear very isolated :(
 
Ivork said:
Impossible to stream anything esp between 7pm and 11pm in CT.
I only try once a week but there has been no improvement and forced to use another ISP.

Tried again last night - shocking.
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I just had a look at our capacity and available bandwidth for that time in the Southern Region, you should definitely not have experienced any issues with streaming. Was there a noticeable drop in your connection speed and latency as well?
 
dt513 said:
Has anyone been told this before:

"Though we allow up to 10 concurrent connections on a Capped package, speed impacts start to be visible when you have more than 4 connections to it."
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Nope, that's news to me and a major problem for me if it is true.
 
Hi Afri* I also noticed last night while streaming on BBC iPlayer that there was constant buffering every 2 or 3 minutes. Last week I had no issues like that so I am not sure what has changed. Will try Netflix tonight and see how that goes.
 
AfriGenie said:
I just had a look at our capacity and available bandwidth for that time in the Southern Region, you should definitely not have experienced any issues with streaming. Was there a noticeable drop in your connection speed and latency as well?
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I didn't check. It was buffering to hell and cutting out so I just changed to OW account and all was fine.
 
DeathStrike said:
Hi Afri* I also noticed last night while streaming on BBC iPlayer that there was constant buffering every 2 or 3 minutes. Last week I had no issues like that so I am not sure what has changed. Will try Netflix tonight and see how that goes.
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I will be doing a few tests tonight on my Capped account as well, please let me know how your current streaming experience is.
 
So my router's traffic meter says I've used a total of 27GB this month, while the Afrihost Clientzone says I've used 54GB. This month as in [00:01, 01-11-2014] to [13:30, 10-11-2014].

Any reason for this? Seems like a very sigificant discrepancy. Either my router's traffic meter is very unreliable and should not have been implemented as a feature, or I'm owed some data :D Or....
 
Voxratio said:
So my router's traffic meter says I've used a total of 27GB this month, while the Afrihost Clientzone says I've used 54GB. This month as in [00:01, 01-11-2014] to [13:30, 10-11-2014].

Any reason for this? Seems like a very sigificant discrepancy. Either my router's traffic meter is very unreliable and should not have been implemented as a feature, or I'm owed some data :D Or....
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Could you send me a PM with your ADSL username so that I can have a quick look into your usage.

Does your modem keep track of the usage even if it loses power or restarts?
 
AfriGenie said:
Could you send me a PM with your ADSL username so that I can have a quick look into your usage.

Does your modem keep track of the usage even if it loses power or restarts?
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Yes, it looks like it does save the usage after a reset. It also says it's been on since Saturday, 01 Nov 2014 00:00 for 228 hours (1 hour downtime) - Screenshot. All traffic on my line goes through this router and there has been no other router connected to this line.

I've PM'd you my username.
 
AfriGenie said:
I just had a look at our capacity and available bandwidth for that time in the Southern Region, you should definitely not have experienced any issues with streaming. Was there a noticeable drop in your connection speed and latency as well?
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POOR 2.png
40Mbit...

Was even worse the whole of yesterday, something is up and it seems you guys know nothing about it. Streaming on twitch yesterday was impossible.

WA:

WA GOOOD.png
 
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I believe there are problems on some of Telkom's metro ether links. This is causing havoc with many isps
 
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