Afrihost CAPPED ADSL Feedback (MTN)

Status
Not open for further replies.
Thor187 said:
Jip AF must be borked again.

I tried a few torrents mostly linux distros well seeeded usually get 4.2Mb/s

Struggling on 88Kb/s

So I suspect something on AF side probably
Click to expand...

We'll test on our side, but as far as I am aware there isn't a general issue.
 
AfriMan said:
We'll test on our side, but as far as I am aware there isn't a general issue.
Click to expand...

It's fine again today, probably just a freak occurrence last night/yesterday and sorted itself out.

The rest of you who had "throttling" type issues do you still have em or did they vanish?
 
Thor187 said:
It's fine again today, probably just a freak occurrence last night/yesterday and sorted itself out.

The rest of you who had "throttling" type issues do you still have em or did they vanish?
Click to expand...

Would still be interested to know who was affected. Seems like only a few users in the South so far.
 
AfriMan said:
I'm not aware of a general problem. I ran some torrents yesterday evening (in the North) and was getting about 1.5MB/s on a 20Mbps line (capped account).

Are you in the South. North or East?
Click to expand...


From Cape Town
There has to be a problem on AH side, how can a torrent run at +- 60kbps on AH but when I switch to Web Africa, it runs at full speed.
Makes no sense, has to be something on your side.
When I checked this morning again, same issue.
If everything is running "fine" on the AH side, then there must be some sort of P2P shaping/throttling/de-prioritization\some other jargon happening on my capped account
 
rhodad said:
From Cape Town
There has to be a problem on AH side, how can a torrent run at +- 60kbps on AH but when I switch to Web Africa, it runs at full speed.
Makes no sense, has to be something on your side.
When I checked this morning again, same issue.
If everything is running "fine" on the AH side, then there must be some sort of P2P shaping/throttling/de-prioritization\some other jargon happening on my capped account
Click to expand...

Just ran a few tests on a Business account on the South IPC and no issues there, it runs on the same priority as Capped - ie unshaped. Are your HTTP downloads also slow?
 
AfriGuy said:
Just ran a few tests on a Business account on the South IPC and no issues there, it runs on the same priority as Capped - ie unshaped. Are your HTTP downloads also slow?
Click to expand...

I ran a speed test with testmy.net which I assume is an http download that it does, that ran fine, full speed.
I still don't get how the same torrent can perform at full speed on WA but so poor on my AH capped account??
 
rhodad said:
I ran a speed test with testmy.net which I assume is an http download that it does, that ran fine, full speed.
I still don't get how the same torrent can perform at full speed on WA but so poor on my AH capped account??
Click to expand...

We'll need to run further checks to determine where the problems are coming in here.
Can you try and download something off a site and see if those speeds are also slow please?
 
AfriGuy said:
We'll need to run further checks to determine where the problems are coming in here.
Can you try and download something off a site and see if those speeds are also slow please?
Click to expand...

Can be anything http?
 
my general web browsing has been at dial-up speeds for the past few hours, even getting to this page took me a good few mins. audio football commentary also buffering and stopping, made me miss the last 10 mins of the game i was listening to. something definitely not right.... (cape town)
 
racer said:
my general web browsing has been at dial-up speeds for the past few hours, even getting to this page took me a good few mins. audio football commentary also buffering and stopping, made me miss the last 10 mins of the game i was listening to. something definitely not right.... (cape town)
Click to expand...

That definitely sounds pretty poor, but could be a range of issues from router to line to possibly a network issue. Can you post any test results like a traceroute or speedtest so I can see some more detail?
 
wingnut771 said:
Fix your website AH!

View attachment 183086
View attachment 183088
Click to expand...

Thanks for spotting these.

The pm per GB thing is fixed, should have been per month (though both are technically correct).

Concurrent connections are currently being limited to 6 for Capped accounts. This is due to a limitation on our network devices. Upgrades are underway to put it back up to 10, but for the moment we're keeping at 6 connections.
 
Ok spoke too soon, seems like it is my exchange that is borked. Strange though as it was fine last night. Who can look into this?

Code: 
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2   589 ms   385 ms    65 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.1]
  3   119 ms   142 ms   127 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178.89]
  4   264 ms   239 ms   242 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
  5   255 ms   257 ms   249 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
  6   321 ms   343 ms   364 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  7   387 ms   430 ms   438 ms  196.44.31.99
  8   548 ms   546 ms   574 ms  196.30.1.53
  9   732 ms   730 ms   793 ms  196.31.220.25
 10   881 ms   900 ms   876 ms  196.31.63.206
 11   415 ms   386 ms   440 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 12   448 ms   478 ms   471 ms  cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Type RSA said:
Ok spoke too soon, seems like it is my exchange that is borked. Strange though as it was fine last night. Who can look into this?

Code: 
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2   589 ms   385 ms    65 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.1]
  3   119 ms   142 ms   127 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178.89]
  4   264 ms   239 ms   242 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.146]
  5   255 ms   257 ms   249 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
  6   321 ms   343 ms   364 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  7   387 ms   430 ms   438 ms  196.44.31.99
  8   548 ms   546 ms   574 ms  196.30.1.53
  9   732 ms   730 ms   793 ms  196.31.220.25
 10   881 ms   900 ms   876 ms  196.31.63.206
 11   415 ms   386 ms   440 ms  vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
 12   448 ms   478 ms   471 ms  cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

Depends on your area, if you offices or business in your area, they could be heavier traffic in the day. Especially retail stores running daily routines and synching with head office servers - though they usually do this at day end.

That's an issue from Telkom's infrastructure and capacity planning. We don't have an escalation process for exchange congestion :(
 
AfriMan said:
Depends on your area, if you offices or business in your area, they could be heavier traffic in the day. Especially retail stores running daily routines and synching with head office servers - though they usually do this at day end.

That's an issue from Telkom's infrastructure and capacity planning. We don't have an escalation process for exchange congestion :(
Click to expand...

No worries mate. Seems to have sorted itself out. Back to normal again! Thanks
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X