What issues are you seeing?
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Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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What issues are you seeing?
If your speeds slow down in peak times, it could be congestion on your exchange. Hard to say without looking at a traceroute, though. Can you please post one?
Shortly before 12 last night it just went belly up. On AH and Axxess, seems to happen pretty frequently. I couldn'y open any sites, local or otherwise, streaming was terrible, when speedtest did however load, the download speed was maxing out at 8mb. but browsing was very very poor. Tracert showed nothing out of the ordinary either
Very strange. How long has this been going? Is it only since the end of last week or for since before Eskom started loadshedding again?
Will do so.
Perhaps you can find a root cause behind this.
CAPE TOWN:
Last Result:
Download Speed: 114 kbps (14.3 KB/sec transfer rate)
Upload Speed: 396 kbps (49.5 KB/sec transfer rate)
Latency: 44 ms
2/9/2015, 6:44:16 PM
INTERNATIONAL:
Last Result:
Download Speed: 262 kbps (32.8 KB/sec transfer rate)
Upload Speed: 372 kbps (46.5 KB/sec transfer rate)
Latency: 178 ms
2/9/2015, 6:49:53 PM
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=32 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=38 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=36 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=42 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=43 ms
ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=50 time=172 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=50 time=179 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=50 time=170 ms
Trace Test:
traceroute -n 197.242.144.102
1 192.168.0.1 1 ms 1 ms
2 105.236.5.1 6 ms 12 ms
3 41.181.201.9 8 ms
196.44.18.8 8 ms
4 41.181.198.1 8 ms
196.44.31.6 32 ms
5 196.44.18.8 9 ms
196.44.31.2 33 ms
6 196.44.31.6 38 ms
196.44.31.9 32 ms
7 196.44.31.9 33 ms
196.31.220.2 38 ms
8 196.31.220.2 36 ms
196.31.63.2 32 ms
9 196.31.63.2 32 ms
Request timed out *
10 196.30.42.1 33 ms
197.242.144.1 33 ms
11 197.242.144.1 33 ms
traceroute -n 8.8.8.8
1 192.168.0.1 1 ms 1 ms
2 41.181.53.2 8 ms
105.236.5.1 9 ms
3 66.8.11.1 9 ms
41.181.53.2 8 ms
4 196.44.18.2 10 ms
66.8.11.1 15 ms
5 72.14.238.1 157 ms
196.44.18.2 10 ms
6 72.14.238.1 156 ms
DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 197.242.144.102
nslookup www.google.com
Name: www.google.com
Address: 66.8.14.24
Name: www.google.com
Address: 66.8.14.27
Name: www.google.com
Address: 66.8.14.35
Name: www.google.com
Address: 66.8.14.31
Name: www.google.com
Address: 66.8.14.46
Name: www.google.com
Address: 66.8.14.16
Name: www.google.com
Address: 66.8.14.42
Name: www.google.com
Address: 66.8.14.59
Name: www.google.com
Address: 66.8.14.20
Name: www.google.com
Address: 66.8.14.53
Name: www.google.com
Address: 66.8.14.49
Name: www.google.com
Address: 66.8.14.38
Name: www.google.com
Address: 66.8.14.57
Name: www.google.com
Address: 66.8.14.37
Name: www.google.com
Address: 66.8.14.48
Name: www.google.com
Address: 66.8.14.26
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN
Johnatan56
Honorary Master
What is your line sync (check router stats)?
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Hi! That definitely looks like it may very well be related to the sync on your ADSL line at the moment, could you perhaps send me a PM with your details so that I can follow-up on this.
We are heading back to the level we were last year, not quite as bad yet but heading that way.
From 8 PM to 11pm, for a week now, streaming is virtually impossible in Cape Town.
Are we starting to reach IPC capacity again already or is it just that the MTN network is not up to the Job?
All of the issues with Afrihost reliability and throughput seam to Post date the merger announcement and a few of them actually stem from the switchover from IS.
An no Rolling Blackout or Congested Exchange excuses, I loaded up the Web Africa 1GB account and streamed with no issues.
From 8 PM to 11pm, for a week now, streaming is virtually impossible in Cape Town.
Are we starting to reach IPC capacity again already or is it just that the MTN network is not up to the Job?
All of the issues with Afrihost reliability and throughput seam to Post date the merger announcement and a few of them actually stem from the switchover from IS.
An no Rolling Blackout or Congested Exchange excuses, I loaded up the Web Africa 1GB account and streamed with no issues.
+1 I have a 40Mbps line and my streaming has been apeshiat for the past week now
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I just had a look at the IPC for the South, and we are definitely easily handling the current traffic loads, especially this evening when we usually have our highest network loads on Mondays.
If you are seeing a slow-down in performance at the moment, we'll definitely need to further investigation to find out exactly what is happening.
What sort of speeds are you getting on speedtest.net? Are you seeing any spikes in latency along with the drops in performance?
Speed tests on the MyBroadband speed test are normal and I am not noticing latency but that is hard to judge in a stream.
What I can say for sure is that HTTP downloads are running at less than a Quarter of what they were this afternoon, same server, same files (or actually PDF documents I use for work).
should speedtest.net show a different result to a localy hosted one?
If I try and access several PDF's simultaneously the line maxes out at ~300KBs vs the ~600KBS during the day
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Johnatan56
Honorary Master
+1, was getting some IDE's/plugins and was really slow speed (200-300KB/s on a 10Mbps line).
And at the risk of becoming monotonous, same here. For the last two weeks, every evening, streaming deteriorates at around 7-8pm and from 9-11 it is impossible (as it is now). Around midnight things go back to normal. I have a 10Gbps line and the Ookla test shows that everything is flying (25-30ms ping - ~8mbps DL/0.80mbps UL) - yet it's not.
I have tried three different streaming services to make sure it's not a problem on their side. All show the same symptoms.
I have just given up trying to stream stuff with my AH account in the evenings. Streaming in the mornings works with no problems. Have just tried a WA account and works flawlessly!
AFRI.... please don't use Load shedding to pass the blame on to TELKOM. This really doesn't fly and is rather disingenuous.
I totally agree with Caroper that there may be a capacity issue looming. Remember how this was strongly denied previously and then slowly the truth emerged. I have had a couple of weeks of great service but things are rapidly, once again, going down the tubes.
It seems that as the service starts getting better more and more people start using it and capacity then becomes strained. Please AH - get this sorted out once and for all without all the meaningless explanations which, personally, don't interest me. All I want is the service you have contracted to supply me.
I am on a CapeTown exchange with 10Mbps ADSL account and have a 50+50 Gb AH capped account.
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Hi guys
I'm noticing that all of you have mentioned streaming becomes degraded in the evenings - I'd really like to have a look at some traceroutes to see where the increased latency/ slow downs are creeping in.
Please also include the stream types, whether it's YouTube, Twitch, Vimeo etc etc.
We're managing capacity in the South very well, so it's definitely not that.
Have you been in touch with our team to run tests on the account and line?
Prof.Merlin
Expert Member
International seems a bit slow today. Streaming audio is buffering and github is slow with pulls.
traceroutes are all over the place
traceroutes are all over the place
I see someone else also reported this in the Business thread - I'm getting this checked out
Hard to tell with your traceroute where the latency is being introduced though.
i.got~issues
Expert Member
Hmmmm.... International def. not kosher all of a sudden...
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