Afrihost Capped DSL Feedback

electrofreeze

Expert Member
Joined
Jun 12, 2004
Messages
1,088
Our system does disconnect sessions every 6-days.

just want to say thanks for nothing as this is now the 5th time that we lose our work we were busy with like today
as after the disconnect there is no internet till the router is rebooted
 

AfriGenie

Afrihost
Company Rep
Joined
Oct 9, 2014
Messages
7,266
just want to say thanks for nothing as this is now the 5th time that we lose our work we were busy with like today
as after the disconnect there is no internet till the router is rebooted

Our system just terminates the session to renew the IP and radius data. Your modem should reconnect almost instantly without needing a reboot.
 

savage

Expert Member
Joined
Aug 11, 2003
Messages
2,922
Our system just terminates the session to renew the IP and radius data. Your modem should reconnect almost instantly without needing a reboot.

Wait... What? You're actually DISCONNECTING customers because YOUR pathetic systems can't handle it?

Wait for it... Wait... for it... Wait... ok, BWAHAHAHHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHHAHAHA

Oh god, I'm glad I'm done with you. My MetroEthernet's 25m away...
 

electrofreeze

Expert Member
Joined
Jun 12, 2004
Messages
1,088
Our system just terminates the session to renew the IP and radius data. Your modem should reconnect almost instantly without needing a reboot.

well it doesnt reconnect again and if it happens again i will send you a bill for all the work that we have lost and have to redo
and to think this happens in the middle of the day


internet has gone dog slow again
 
Last edited:

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,828
Wait... What? You're actually DISCONNECTING customers because YOUR pathetic systems can't handle it?

Wait for it... Wait... for it... Wait... ok, BWAHAHAHHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHHAHAHA

Oh god, I'm glad I'm done with you. My MetroEthernet's 25m away...

Glad you found something that suits you, savage. :)
 

AfriFella

Afrihost
Company Rep
Joined
Jun 2, 2015
Messages
2,828
well it doesnt reconnect again and if it happens again i will send you a bill for all the work that we have lost and have to redo
and to think this happens in the middle of the day


internet has gone dog slow again

What Genie is talking about happens every 6 days and your router should reconnect. If your connection dropping more often, this points to a separate issue which I'm happy to troubleshoot with you.
 
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