Afrihost Capped DSL Feedback

electrofreeze · Aug 16, 2017

i am on a capped acount

LaraC · Aug 16, 2017

AfriFella said:
Openserve might have changed your line profile type. 22ms is definitely still good. I'll check it out with them if you'd like to try and get the 6ms back. Please drop me a PM reminding me of your line info.

Not needed. My line speed increased to 10Mbps from the usual 8.6Mbps.

AfriGenie · Aug 17, 2017

electrofreeze said:
i am on a capped acount

You are, yes.

electrofreeze · Aug 18, 2017

once again shaping is on this time of the morning

AfriGenie · Aug 18, 2017

electrofreeze said:
once again shaping is on this time of the morning

What sort download speeds are you getting?

Gimaru · Aug 18, 2017

Edit: Problem seems to have sorted itself out

electrofreeze · Aug 18, 2017

AfriGenie said:
What sort download speeds are you getting?

after midnight it was less than halve line speeds and very inconsistant at the moment speeds are not that great with slow and jerky browsing

AfriFella · Aug 18, 2017

electrofreeze said:
after midnight it was less than halve line speeds and very inconsistant at the moment speeds are not that great with slow and jerky browsing

Any tests that I can look at?

electrofreeze · Aug 19, 2017

anybody else having speed and browsing problems since last night

Nikkel · Aug 20, 2017

electrofreeze said:
anybody else having speed and browsing problems since last night

I've had some intermittent connection issues from late Friday to early Saturday... Fortunately for me a Telkom port reset solved it.

AfriFella · Aug 21, 2017

electrofreeze said:
anybody else having speed and browsing problems since last night

What speeds were you seeing during this time?

AfriFella · Aug 21, 2017

Nikkel said:
I've had some intermittent connection issues from late Friday to early Saturday... Fortunately for me a Telkom port reset solved it.

Glad to hear you got it fixed.

How are things running today?

Nikkel · Aug 21, 2017

AfriFella said:
Glad to hear you got it fixed. How are things running today?

No issues since the reset.

AfriFella · Aug 21, 2017

Nikkel said:
No issues since the reset.

Awesome!

manfromthesouth22 · Aug 22, 2017

Is there a way to see if my capped account is shaped? Should it affect pings?

Pings on Afrihost Capped:

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=81ms TTL=56
Reply from 216.58.223.14: bytes=32 time=48ms TTL=56
Reply from 216.58.223.14: bytes=32 time=35ms TTL=56
Reply from 216.58.223.14: bytes=32 time=132ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 132ms, Average = 74ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=28ms TTL=56
Reply from 216.58.223.14: bytes=32 time=59ms TTL=56
Reply from 216.58.223.14: bytes=32 time=35ms TTL=56
Reply from 216.58.223.14: bytes=32 time=61ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 61ms, Average = 45ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=38ms TTL=56
Reply from 216.58.223.14: bytes=32 time=59ms TTL=56
Reply from 216.58.223.14: bytes=32 time=72ms TTL=56
Reply from 216.58.223.14: bytes=32 time=83ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 83ms, Average = 63ms

Pings with VOX account:

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=23ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Not ideal... Should there be such a large difference? When gaming, there is definitely a notable latency on the Afrihost account.

AfriGenie · Aug 22, 2017

manfromthesouth22 said:
Is there a way to see if my capped account is shaped? Should it affect pings?

Pings on Afrihost Capped:

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=81ms TTL=56
Reply from 216.58.223.14: bytes=32 time=48ms TTL=56
Reply from 216.58.223.14: bytes=32 time=35ms TTL=56
Reply from 216.58.223.14: bytes=32 time=132ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 132ms, Average = 74ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=28ms TTL=56
Reply from 216.58.223.14: bytes=32 time=59ms TTL=56
Reply from 216.58.223.14: bytes=32 time=35ms TTL=56
Reply from 216.58.223.14: bytes=32 time=61ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 61ms, Average = 45ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=38ms TTL=56
Reply from 216.58.223.14: bytes=32 time=59ms TTL=56
Reply from 216.58.223.14: bytes=32 time=72ms TTL=56
Reply from 216.58.223.14: bytes=32 time=83ms TTL=56

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 83ms, Average = 63ms

Pings with VOX account:

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=23ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Pinging google.com [216.58.223.14] with 32 bytes of data:
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=25ms TTL=57
Reply from 216.58.223.14: bytes=32 time=24ms TTL=57

Ping statistics for 216.58.223.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Not ideal... Should there be such a large difference? When gaming, there is definitely a notable latency on the Afrihost account.

Shaping won't affect your latency at all. To which gaming servers are you seeing the spikes in latency?

manfromthesouth22 · Aug 25, 2017

AfriGenie said:
Shaping won't affect your latency at all. To which gaming servers are you seeing the spikes in latency?

It's direct connection between me and my friend. Project Cars. On VOX it improved immediately. I haven't used Afrihost since, and now I'm scared because I ordered fibre from you and if I have the same latency it would be very disappointing.

AfriGenie · Aug 25, 2017

manfromthesouth22 said:
It's direct connection between me and my friend. Project Cars. On VOX it improved immediately. I haven't used Afrihost since, and now I'm scared because I ordered fibre from you and if I have the same latency it would be very disappointing.

The Fibre runs on a different infrastructure to DSL, I'm pretty sure you'll have a better experience on Fibre.

manfromthesouth22 · Aug 26, 2017

AfriGenie said:
The Fibre runs on a different infrastructure to DSL, I'm pretty sure you'll have a better experience on Fibre.

Since I've been waiting for 2 months for Openserve to call to install, I'd be great if I could actually use the internet that I currently have and I'm paying for... Which is not the case.

AfriFella · Aug 28, 2017

manfromthesouth22 said:
Since I've been waiting for 2 months for Openserve to call to install, I'd be great if I could actually use the internet that I currently have and I'm paying for... Which is not the case.

How was your experience over the course of the weekend?

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