Afrihost Capped DSL Feedback

On Thursday two people tried to send me emails from a certain website but both emails bounced back with the message that the Afrihost email domain did not recognize my email address.
I logged a support ticket and received a half-hearted response. Since then, I have sent two additional emails to Afrihost support about the matter (quoting the original ticket number) but no response has been forthcoming.

It seems now to me that if it's a 'run-of-the-mill' issue then it gets resolved fairly quickly but if the issue is a bit more complex then nothing happens.
 
Any News yet about Telkom line Speed Upgrades? I'm holding off switching to Telkom, but can't do this indefinitely
 
oldman g49 said:
On Thursday two people tried to send me emails from a certain website but both emails bounced back with the message that the Afrihost email domain did not recognize my email address.
I logged a support ticket and received a half-hearted response. Since then, I have sent two additional emails to Afrihost support about the matter (quoting the original ticket number) but no response has been forthcoming.

It seems now to me that if it's a 'run-of-the-mill' issue then it gets resolved fairly quickly but if the issue is a bit more complex then nothing happens.
Click to expand...

That should be a fairly easy issue to clear up. Is this an @afrihost.co.za email address or a hosted domain address?

Drop me a PM with deets please :(
 
Judge-ZN said:
Any News yet about Telkom line Speed Upgrades? I'm holding off switching to Telkom, but can't do this indefinitely
Click to expand...

Are you talking about pushing everyone up to 4Mbps as the entry level speed? I've heard mumblings but nothing official in terms of dates and roll-out plans.
 
AfriMan said:
Are you talking about pushing everyone up to 4Mbps as the entry level speed? I've heard mumblings but nothing official in terms of dates and roll-out plans.
Click to expand...

Yes, that's the upgrade I am referring to.
 
AfriMan said:
No general issues that I am aware of. Can you drop me a PM with your account deets?
Click to expand...

Sorted, thanks! Seems it's a Telkom issue. Hopefully my fiber install on Wednesday will make Telkom a distant memory soon.
 
Hi Afrinatic, I sent you a pm as requested but have not heard anything from you since??
 
Major crap streaming performance on Youtube, Netflix since about 7pm. Bellville area.

Very stop start

International seems borked.
 
AfriGenie said:
That's not good! Could you quickly run a traceroute to the bbc.co.uk please.
Click to expand...

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

1 6 ms 2 ms 2 ms 192.168.10.51
2 * * * Request timed out.
3 51 ms 64 ms 65 ms 169.1.5.105
4 29 ms 27 ms 26 ms 169.1.5.106
5 31 ms 31 ms 28 ms 169.1.5.128
6 33 ms 30 ms 31 ms 41.164.52.40
7 60 ms 59 ms 63 ms 41.206.164.53
8 190 ms 189 ms 188 ms 80.231.159.105
9 219 ms 214 ms 221 ms 80.231.158.5
10 183 ms 181 ms 184 ms 80.231.158.30
11 191 ms 194 ms 194 ms 80.231.139.1
12 * * 222 ms 80.231.139.42
13 191 ms 195 ms 193 ms 80.231.130.130
14 189 ms 189 ms 212 ms 195.219.83.102
15 * * * Request timed out.
16 * * * Request timed out.
17 219 ms 223 ms * 212.187.173.210
18 * * * Request timed out.
19 189 ms 191 ms 191 ms 132.185.254.109
20 201 ms 191 ms 198 ms 132.185.255.148
21 202 ms 205 ms 207 ms 212.58.244.22

Trace complete.
 
Pinging bbc.co.uk with 999ms timeout:

Ping statistics for 212.58.244.22:
Packets: Sent = 106, Received = 63, Lost = 43 (40% loss),
Approximate round trip times in milli-seconds:
Minimum = 183ms, Maximum = 389ms, Average = 207ms
 
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