Afrihost Capped DSL Feedback

Johnatan56 said:
Well, also had the issue with: https://www.youtube.com/watch?v=-8FMF4Pz32A
Could only do 720p @ 1.4Mbps, not 1080p.

Also, even if it wasn't cached, I have a 10Mbps line, it should be able to handle a 3Mbps stream internationally, even if it was only one thread, which YouTube isn't. Note I was also the only person using the line at the time, I made sure to check on router stats as well.
Games wise, also had spikes to 290ms during the peak time again. No packet loss though, just delay.


No, only okay outside of peak.
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Thanks for confirming. Glad to hear that P/L wasn't a factor. :) Are you still using Auto DNS?
 
AfriFella said:
Thanks for confirming. :) How was your realtime services such as video streaming?
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Inconsistent is the summary. Excellent and then /meh, then OK, then excellent.

Only on this account, other ISPs these issues are non existent.

It is almost like a repeat of the shaping issue of old being repeated.
 
i.got~issues said:
Inconsistent is the summary. Excellent and then /meh, then OK, then excellent.

Only on this account, other ISPs these issues are non existent.

It is almost like a repeat of the shaping issue of old being repeated.
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Really sorry to hear that. :( I'd love for you to send me some traceroute results whenever you experience it again so that I can pass it onto our NOC Team.
 
Quick question....was the double data on accounts not made permanent at some stage? I have been on a 60GB capped account for a few years now, and noticed yesterday on my user control panel that I am still just on 60GB? It shows 60GB for Feb and a little bit of data left over from Jan....but still just 60GB? I am also being charged R129 for the 60GB account according to my invoice? Not sure how this is possible, seeing as the 100GB package is R99 on your website?

I'm sure the account showed 120GB until recently...
 
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avk said:
Quick question....was the double data on accounts not made permanent at some stage? I have been on a 60GB capped account for a few years now, and noticed yesterday on my user control panel that I am still just on 60GB? It shows 60GB for Feb and a little bit of data left over from Jan....but still just 60GB? I am also being charged R129 for the 60GB account according to my invoice? Not sure how this is possible, seeing as the 100GB package is R99 on your website?

I'm sure the account showed 120GB until recently...
Click to expand...

You are probably on an old legacy account. upgrade it to 100GB package at R99
 
avk said:
Quick question....was the double data on accounts not made permanent at some stage? I have been on a 60GB capped account for a few years now, and noticed yesterday on my user control panel that I am still just on 60GB? It shows 60GB for Feb and a little bit of data left over from Jan....but still just 60GB? I am also being charged R129 for the 60GB account according to my invoice? Not sure how this is possible, seeing as the 100GB package is R99 on your website?

I'm sure the account showed 120GB until recently...
Click to expand...

The Double Data promotion ended, but you did have the option to permanently double your account - so 50GB would become 100GB - if you opted for a shaped capped account. Alternatively you could opt to remain on your current package and receive unshaped capped data. If you PM me your DSL username I can check for you.
 
Also going like a speedbomb here. Just don't press the wrong buttons again!!! :D
 
AfriFella said:
Thanks for confirming. Glad to hear that P/L wasn't a factor. :) Are you still using Auto DNS?
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No, Google DNS, and DNS wouldn't change it as it successfully looks up the IP.
And again, higher latency starting at 8pm.
 
Just for information purpose, here is my trace results >

Tracing route to www.google.com [169.1.2.85]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router.asus.com [192.168.0.1]
2 61 ms 56 ms 53 ms 169-0-19-1.ip.afrihost.co.za [169.0.19.1]
3 56 ms 62 ms 63 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 176 ms 186 ms 202 ms 169-1-21-54.ip.afrihost.co.za [169.1.21.54]
5 162 ms 183 ms 261 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 114 ms 105 ms 111 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
7 149 ms 182 ms 232 ms 169-1-2-85.ip.afrihost.co.za [169.1.2.85]

Trace complete.
 
AfriGenie said:
:(

Are you seeing the latency in the same place?
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By same place you mean?
Code: 
Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63

Ping statistics for 155.239.255.250:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 6ms, Average = 6ms
Code: 
Tracing route to vienna.at [194.183.128.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  ARCHER_D5 [192.168.0.1]
  2     *        *        *     Request timed out.
  3    93 ms    84 ms    70 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4   144 ms   146 ms   147 ms  169-1-21-66.ip.afrihost.co.za [169.1.21.66]
  5   133 ms     *      119 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6   136 ms   140 ms   138 ms  ^C
 
andreh said:
Just for information purpose, here is my trace results >

Tracing route to www.google.com [169.1.2.85]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router.asus.com [192.168.0.1]
2 61 ms 56 ms 53 ms 169-0-19-1.ip.afrihost.co.za [169.0.19.1]
3 56 ms 62 ms 63 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 176 ms 186 ms 202 ms 169-1-21-54.ip.afrihost.co.za [169.1.21.54]
5 162 ms 183 ms 261 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 114 ms 105 ms 111 ms 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
7 149 ms 182 ms 232 ms 169-1-2-85.ip.afrihost.co.za [169.1.2.85]

Trace complete.
Click to expand...

Even that looks a bit high, especially from the second hop, could you ping bras.afrihost.com quickly for me please.
 
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