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Afrihost Capped DSL Feedback
- Thread starter AfriFella
- Start date
I know the fibre is so elusive
ArnoVermeulen
Well-Known Member
Hi. Anyone know if and when free speed upgrades will become available for Metrofibre with Afrihost. ( in the afrihost clientzone app). Thanks
Metro Fibre Complexes doesn't have the button just yet but will soon. Keep and eye out on clientzone.
ArnoVermeulen
Well-Known Member
Metro Fibre Complexes doesn't have the button just yet but will soon. Keep and eye out on clientzone.
Thanks @AfriNatic
FrancoVisagie
Member
- Joined
- Oct 16, 2020
- Messages
- 11
- Reaction score
- 1
Hi, is there a way to get some help, my line has been down since last Friday, but I was only able to report it on Sunday. I keep emailing you guys and keep getting the response that you are waiting for Openserve to come and have a look but its been 5 days already. I'm spending a fortune on mobile data that I didn't budget for. Any help will be appreciated
Hi,
I can follow up on the fault that has been logged for you but if there is no progress on it I'm afraid we have to wait for Openserve to attend to the fault. Send me your clientzone email or the fault reference so I can see what the status of the fault is.
FrancoVisagie
Member
- Joined
- Oct 16, 2020
- Messages
- 11
- Reaction score
- 1
Thanks man, ref number is IDC-768-71175, what must I do to get this sorted, is there someone at Openserve I can contact?
Let me respond to you via ticket.
DreamKing
Honorary Master
MyBroadband Speed Test
Speed test result: Latency: 666ms | Download: 0.06Mbps | Upload: 0.27Mbps | Provider: Afrihost Other
speedtest.mybroadband.co.za
what's going on today?
MyBroadband Speed Test
Speed test result: Latency: 666ms | Download: 0.06Mbps | Upload: 0.27Mbps | Provider: Afrihost Otherspeedtest.mybroadband.co.za
what's going on today?
That is very slow.
Is this ADSL?
Let me have a look for you. Just drop me a pm with your email address associated with your Afrihost account.
DreamKing
Honorary Master
DreamKing
Honorary Master
now back to around 1.6 -1.7 mbps ......
DreamKing
Honorary Master
Hi for the past 30mins, the router can't connect to internet. What's going on?
DreamKing
Honorary Master
It is ADSL, Telkom line is fine but router status shows "connecting". Internet light stays red, no connection.
Hi,
We are investigating reports of no connection on Openserve in JHB.
It seems to be affecting all ISPs and we are engaging Openserve to find a solution.
DreamKing
Honorary Master
it is fine now, I saw the status that the connection backed about 5 mins ago. thanks.
Glad it's sorted we are still engaging with Openserve on the matter as not all service has returned .
DreamKing
Honorary Master
I can't login to ADSL account today. What's wrong?
What's app no one is answering.
What's app no one is answering.
We are working on a major outage affecting PPPoE and DHCP.
I will have more updates soon. Apologies for the issues experienced.
We are getting a lot of support requests at the moment and we are working on getting to everyone asap.