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Sign up with GoogleAfrihost Capped DSL Feedback
- Thread starter AfriFella
- Start date
Yeah, it was better from 4 pm till about 5 mins ago. Now back to 2000ms+ ping times.
ETA: Think I just found the problem. (Figured out what I did 5 mins ago.) A bitcoin client I was playing around with is trying to sync its block chain. It was eating up all the bandwidth.
If I switch it on, latency goes through the roof, if I switch it off, latency goes away.
Last edited:
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Uh... Wow... Something is definitely not running well there.
Were you able to ping bras.afrihost.com?
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That's definitely an issue with the DSL line or on the Exchange itself. How are things looking today?
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Have we logged a fault with Telkom for your DSL Line? If there is an issue on the line itself, Telkom definitely should sort it out.
roadcat
Expert Member
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That's definitely an issue with the DSL line or on the Exchange itself. How are things looking today?
He did find the issue - post #1824
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Yeah, it was better from 4 pm till about 5 mins ago. Now back to 2000ms+ ping times.
ETA: Think I just found the problem. (Figured out what I did 5 mins ago.) A bitcoin client I was playing around with is trying to sync its block chain. It was eating up all the bandwidth.
Ooooooooooo. Yes... That would explain the latency.
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The latency should be pretty stable at this point. Which games are you seeing the latency in?
Eliphas
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I have a capped account with afrihost I usually buy the R7 - 1GB on for emergencies/gaming. I want to let a friend of mine use the account to test with as he has been having problems with Telkom.
My question - is he able to use it? He has tried but it just doesn't work and the account is not in use with anyone else. Is it only tied with my phone number or something? Account is definitely working as I am able to use it (And no, I was not using it while he tried)
My question - is he able to use it? He has tried but it just doesn't work and the account is not in use with anyone else. Is it only tied with my phone number or something? Account is definitely working as I am able to use it (And no, I was not using it while he tried)
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Is it the 1-GB Free Capped DSL account? Or is it a PrePaid DSL account? The 1-GB Free Capped accounts are linked to specific DSL lines.
Eliphas
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It is a prepaid DSL account
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Ah! Okay, thanks.
That should let your friend authenticate, could you PM me the username quickly, I want to check the authenication requests to see what's happening.
Eliphas
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Ah! Okay, thanks.
That should let your friend authenticate, could you PM me the username quickly, I want to check the authenication requests to see what's happening.
Sent it, thanks!
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Got it! Thanks.
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Hi Guys
Just a general update on the state of the network
Around last week we saw a really huge spike in demand. We’ve generally had IPC capacity to spare, but this seemed to be consistent step up in demand, and not one we anticipated.
When we see persistent increases like this, we have to first ensure that a) Nothing is broken on the network or with our upstream partners; and b) that we’re correctly identifying all protocols and that we’re shaping efficiently (on products eligible to be shaped) to operate on maximum efficiency.
Once we were satisfied that this was not the case, we made the decision to order more IPC capacity (in all regions) to ensure that we address demand.
I just want to be clear that this is a demand issue which spiked last week. With day to day issues reported, it’s important to remember that we should never assume that the network is congested. Our NOC team and support team have to investigate to determine if this is an individual issue or limited to a small group, or a region-wide or network-wide issue. Thereafter, if it’s broader than an individual or small group of clients, we proceed as I mentioned earlier.
I’d like to thank everyone who has submitted tests and stats - these were very helpful along with our monitoring and user tests we conduct to improve the network.
We expect the additional capacity to go live within the next few days, and we’ll be monitoring closely to ensure we see the improvement and performance that we expect.
Your feedback will also help us a great deal, so we’d all like to thank you in advance
Just a general update on the state of the network
Around last week we saw a really huge spike in demand. We’ve generally had IPC capacity to spare, but this seemed to be consistent step up in demand, and not one we anticipated.
When we see persistent increases like this, we have to first ensure that a) Nothing is broken on the network or with our upstream partners; and b) that we’re correctly identifying all protocols and that we’re shaping efficiently (on products eligible to be shaped) to operate on maximum efficiency.
Once we were satisfied that this was not the case, we made the decision to order more IPC capacity (in all regions) to ensure that we address demand.
I just want to be clear that this is a demand issue which spiked last week. With day to day issues reported, it’s important to remember that we should never assume that the network is congested. Our NOC team and support team have to investigate to determine if this is an individual issue or limited to a small group, or a region-wide or network-wide issue. Thereafter, if it’s broader than an individual or small group of clients, we proceed as I mentioned earlier.
I’d like to thank everyone who has submitted tests and stats - these were very helpful along with our monitoring and user tests we conduct to improve the network.
We expect the additional capacity to go live within the next few days, and we’ll be monitoring closely to ensure we see the improvement and performance that we expect.
Your feedback will also help us a great deal, so we’d all like to thank you in advance
Hi Guys
Just a general update on the state of the network
Around last week we saw a really huge spike in demand. We’ve generally had IPC capacity to spare, but this seemed to be consistent step up in demand, and not one we anticipated.
When we see persistent increases like this, we have to first ensure that a) Nothing is broken on the network or with our upstream partners; and b) that we’re correctly identifying all protocols and that we’re shaping efficiently (on products eligible to be shaped) to operate on maximum efficiency.
Once we were satisfied that this was not the case, we made the decision to order more IPC capacity (in all regions) to ensure that we address demand.
I just want to be clear that this is a demand issue which spiked last week. With day to day issues reported, it’s important to remember that we should never assume that the network is congested. Our NOC team and support team have to investigate to determine if this is an individual issue or limited to a small group, or a region-wide or network-wide issue. Thereafter, if it’s broader than an individual or small group of clients, we proceed as I mentioned earlier.
I’d like to thank everyone who has submitted tests and stats - these were very helpful along with our monitoring and user tests we conduct to improve the network.
We expect the additional capacity to go live within the next few days, and we’ll be monitoring closely to ensure we see the improvement and performance that we expect.
Your feedback will also help us a great deal, so we’d all like to thank you in advance
BS... AH have had capacity issues since January and you know it.
Now that things are getting worse and more people are complaining and leaving all of a sudden you've seen a massive spike in demand.
The fact that you had to reiterate twice that this only started last week says it all.