Afrihost Mobile Feedback Thread

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I have an iphone and the Huawei Mobile WiFi app. It all used to work perfectly but now that I have upgraded the app, for everything is requires a username and password. I have used the info from Afrihost but it does not work

Can anyone help me with this so I can get it working properly? Thanks so much

I'm a bit confused here, is the device asking for a username and password? The only setting that's really needed is the APN name.
 
I'm a bit confused here, is the device asking for a username and password? The only setting that's really needed is the APN name.

On my iPhone, in the app it is asking for a username and password. Without this I can't change any settings in the app. Prior to the upgrade to the app, I never needed a password etc. Very odd
 
On my iPhone, in the app it is asking for a username and password. Without this I can't change any settings in the app. Prior to the upgrade to the app, I never needed a password etc. Very odd

Did you get the device from us? If so, try:

admin
admin
 
Nope - still using all the info given by you guys. It is all very odd and a bit frustrating. Oh well

Are you able to login to the device itself? If so, it could be a software related issue after your upgrade. Have a look around to see if any other users are experiencing the same thing.
 
Are you able to login to the device itself? If so, it could be a software related issue after your upgrade. Have a look around to see if any other users are experiencing the same thing.

Wouldn't have a clue how to log in to the mifi - sorry not too technical.

I was hoping that someone on this thread might be able to help as I think this is where I heard about the app

Thanks Afriguy for your time
 
Wouldn't have a clue how to log in to the mifi - sorry not too technical.

I was hoping that someone on this thread might be able to help as I think this is where I heard about the app

Thanks Afriguy for your time

You can log on via http://192.168.1.1 with "admin" and "admin", or you can download the huawei app from the iOS/Android app store :)
 
I get wildly varying service on my MTN/Afrihost connection. Like < 10k (wouldn't even load the speedtest.net page) some days, and 5+ Mb (good for streaming video) others. The modem (the free Huawei from Afrihost) is in the same position in the house each time. There are also some spots in CT (one in particular on upper campus at UCT) where there has never been any signal, but in other places there is this variation.

I think I've seen that the modem is getting 2G signal when the speed is low, so I thought that finding a way to set it to connect to 3G only might improve that, as I've heard that the stronger 2G which phones and other devices will by default choose is still worse than the weaker 3G signal in the same spot. Unfortunately the setting for this appears to have been locked down.

On the other hand I thought I might be the victim of throttling, but I remember on the first of this month the modem was basically unusable, while tonight it was giving me 6Mb/s. I would expect any throttling measures to be reset at the start of the month, so presumably not the issue on the 1st?
 
I think I've seen that the modem is getting 2G signal when the speed is low, so I thought that finding a way to set it to connect to 3G only might improve that, as I've heard that the stronger 2G which phones and other devices will by default choose is still worse than the weaker 3G signal in the same spot. Unfortunately the setting for this appears to have been locked down.

On the other hand I thought I might be the victim of throttling, but I remember on the first of this month the modem was basically unusable, while tonight it was giving me 6Mb/s.

Mobile is not throttled - the most likely culprit is switching from 3G to 2G.

And yes you can force it to 3G only - I'll check my modem settings but I've done exactly that. This is recommended especially if the modem stays static in a 3G area.
 
You can log on via http://192.168.1.1 with "admin" and "admin", or you can download the huawei app from the iOS/Android app store :)

Thanks so much Zertop Will do this

I do have the app for my iPhone and that is what I am having problems with - suddenly it requires a username and password and have tried admin X 2 as well as info from Afrihost but none of it works :(
 
Thanks so much Zertop Will do this

I do have the app for my iPhone and that is what I am having problems with - suddenly it requires a username and password and have tried admin X 2 as well as info from Afrihost but none of it works :(

Make sure that admin is lower cased. iPhone tends to uppercase the first character.
 
Wouldn't have a clue how to log in to the mifi - sorry not too technical.

I was hoping that someone on this thread might be able to help as I think this is where I heard about the app

Thanks Afriguy for your time

You can go into your browser and enter mifi.afrihost.com or 192.168.1.1 (You must be connected to the WiFi network to do so).

The password is generally admin (user admin) but you can also configure all your passwords for device and wifi from there for additional security. You can always factory reset if you get into trouble :)
 
I get wildly varying service on my MTN/Afrihost connection. Like < 10k (wouldn't even load the speedtest.net page) some days, and 5+ Mb (good for streaming video) others. The modem (the free Huawei from Afrihost) is in the same position in the house each time. There are also some spots in CT (one in particular on upper campus at UCT) where there has never been any signal, but in other places there is this variation.

I think I've seen that the modem is getting 2G signal when the speed is low, so I thought that finding a way to set it to connect to 3G only might improve that, as I've heard that the stronger 2G which phones and other devices will by default choose is still worse than the weaker 3G signal in the same spot. Unfortunately the setting for this appears to have been locked down.

On the other hand I thought I might be the victim of throttling, but I remember on the first of this month the modem was basically unusable, while tonight it was giving me 6Mb/s. I would expect any throttling measures to be reset at the start of the month, so presumably not the issue on the 1st?

It sounds like the 2G/3G selection could be the issue here (as someone did mention). I would definitely try setting to 3G only first and see if that gives you a more constant service. My only concern with that is it affects continous connection since there is much broader 2G coverage if you're travelling for example. However, if you're in one place and want the best connection (which can also vary sometimes according to weather, etc) this may be a good option.

Use this step by step guide :)

https://support.afrihost.com/?/Defa.../363/78/how-do-i-force-my-mifi-to-use-3g-only
 
It sounds like the 2G/3G selection could be the issue here (as someone did mention). I would definitely try setting to 3G only first and see if that gives you a more constant service. My only concern with that is it affects continous connection since there is much broader 2G coverage if you're travelling for example. However, if you're in one place and want the best connection (which can also vary sometimes according to weather, etc) this may be a good option.

Use this step by step guide :)

https://support.afrihost.com/?/Defa.../363/78/how-do-i-force-my-mifi-to-use-3g-only

That did the trick! I had slow connection again this morning, and when I followed the guide my speedtest shows me back up to 5Mb. I'll be aware of signal dropping, but for instance last night was bad weather and I still had a faster signal than when it was clear skies earlier in the month.

Thanks!
 
I'm very glad to say that for the last couple of weeks my Afrihost Mobile connection has been working flawlessly. So happy! :D
 
afrihost support is getting bad. I have problem with my mobile three sim since last week. it says used up all data. but I still have more then 6gb. already pm to afrigirl and afriguy but still nothing.
 
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