Afrihost Mobile Feedback Thread

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kayvee said:
A week for delivery of a SIM card is a bit excessive, isn't it?
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There are a number of factors that go into the sim card delivery process, including the payment method as well as stock levels on our side.

How did you pay for the order?
 
DTBA said:
Well so far its not working yet

Last Result:
Download Speed: 57 kbps (7.1 KB/sec transfer rate)
Upload Speed: 714 kbps (89.3 KB/sec transfer rate)
Latency: 275 ms
View attachment 207962

2015/04/15, 8:10:37 PM
Click to expand...

That's definitely not helped... I've updated them, and I'll try and get feedback from them ASAP.
 
AfriGenie said:
There are a number of factors that go into the sim card delivery process, including the payment method as well as stock levels on our side.

How did you pay for the order?
Click to expand...

I would like to cancel. I have done it on the Control Panel. Please credit.
 
So I understand the lengthy delay is of the couriers making, due to the RICA requirements.

I wish the couriers provided at least provide the option of popping into their local depot to collect and complete the RICA process in person, rather than having to wait an additional 5 working days for when they can get around to it.
 
kayvee said:
So I understand the lengthy delay is of the couriers making, due to the RICA requirements.

I wish the couriers provided at least provide the option of popping into their local depot to collect and complete the RICA process in person, rather than having to wait an additional 5 working days for when they can get around to it.
Click to expand...

RICA shouldn't cause delays unless documentation is rejected for whatever reason.
Did you manage to sort this out with AfriGenie?
 
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Its still bad afrigenie ...the ping of this tower is also getting worse
 
Questions about the B593 fixed mobile offering.
Do I have to order a new sim with it? The order process doesn't seem to have the option of saying that you have an existing sim and you just want the device.
Does the device have HSDPA/3G fall over should the LTE network not cover you yet?
 
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Chingha said:
Questions about the B593 fixed mobile offering.
Do I have to order a new sim with it? The order process doesn't seem to have the option of saying that you have an existing sim and you just want the device.
Does the device have HSDPA/3G fall over should the LTE network not cover you yet?
Click to expand...

You should be able to purchase the device alone, but make sure that you do have the correct SIM size.

The device has full LTE through to 2G capability :)
 
This is annoying, tried to but at the lower price but the system wouldn't let me buy with out data, despite being logged in the the client zone. Query react on the response and now at the full price.
Poor show Afrihost.
 
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