Not in general, mine was fine over the weekend. I think it depends a lot on the area you're in and what's happening there.
Have you ever sent in a coverage form?
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Not in general, mine was fine over the weekend. I think it depends a lot on the area you're in and what's happening there.
Have you ever sent in a coverage form?
Which are you in?
How do I do that? What needs to be done etc?
My Telkom sim with worse 3G signal was outperforming the Afrihost connection which has much stronger 3G signal.
Necropolis
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Live in Alberton work in Randburg.
Was not aware of any issues in that area. Did you have the same poor experience in both those locations?
Necropolis
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Seems to be working fine in Randburg at the moment.
Shouldn't be related, I think we use the same API into MTN, so if Axxess can't provision it, then we would be getting the same error.
Sounds like the problem is with Cell C porting, but can you also drop me a PM so I can check with MTN if all is correct on their side
PM sent. Hope I can get it sorted. Afrihost would be the best option as I can quickly top-up from the app and the clientzone is far better. (rollover would be a nice-to-have)
Very happy to report back that my provision is sorted now. Tip for future porters - if you Rica the sim right after buying it, and then port your number to it, you have to RICA again... Weird But true.
Thank you AfriMan and Blessings.M for your assistance
Confirmed that this is the normal process - something to do with granting an organisation permission to have your traffic on their network. New network, new permission.
Always happy to help wherever I can
Message I just received from MTN.
Good morning.
Kindly be advised that as per MTNSA policy the prepaid sim cards cannot be provisioned with this APN due to security reasons, This APN can only be provisioned on open line contract numbers .
Thank you
Good morning.
Kindly be advised that as per MTNSA policy the prepaid sim cards cannot be provisioned with this APN due to security reasons, This APN can only be provisioned on open line contract numbers .
Thank you
Hmm, that's weird - prepaid has been working for ages. In fact it was MTN changing their systems that made this possible. Maybe something got lost in translation here
Seems lots gets lost when dealing with MTN support, haven't been this frustrated in a while.Hmm, that's weird - prepaid has been working for ages. In fact it was MTN changing their systems that made this possible. Maybe something got lost in translation here
Gonna try RICA'ing the sim again later today and see if that fixes the problem, otherwise I'll have to move the line somewhere else.
Check your Rica status here for MTN
https://rica.mtn.co.za/quicksearch.aspx
Mine changed a minute or two after I rica'd
This SIM is Pending RICA registration.
Thanks for that, seems it really may well be the issue.
That seems totally different to what the message says. If that actually works it will mean their notification was totally wrong. Let me know, I'll try and bring that to the attention of MTN management
We're seeing more people port over to MTN to use our data, so that's definitely some important info to be aware of. Glad we have this thread
Can confirm it's working after doing the RICA again.That seems totally different to what the message says. If that actually works it will mean their notification was totally wrong. Let me know, I'll try and bring that to the attention of MTN management
Thanks Bufamotis
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