Afrihost Mobile Feedback Thread

[Necropolis]

Kk

Hope you guys manage to sort it out.

 

[AfriGuy]

Kk

Hope you guys manage to sort it out.

Working hard to do so

 

[jacodebeer]

Thanks Afriguy, I hope your team can get it sort asap!!

 

[AfriGuy]

Thanks Afriguy, I hope your team can get it sort asap!!

Me too
I'm sure it won't be much longer now.

 

[AfriGuy]

UPDATE: Our engineers believe the issue is related to authentication. We’d like to advise clients not to reboot their ADSL routers or Mobile Data devices until the issue is resolved.

 

[cavedog]

Yup still no apn authentication since last night 10pm.... Using the MTN apn for now with a daily bundle loaded.....

 

[Chingha]

This is now not funny anymore, lost 1/2 a day on Friday, paying much higher rates on other connections, again from last night!

 

[AfriGuy]

Yup still no apn authentication since last night 10pm.... Using the MTN apn for now with a daily bundle loaded.....

This is now not funny anymore, lost 1/2 a day on Friday, paying much higher rates on other connections, again from last night!

Really sorry about this guys.
PM me your DSL usernames and I'll have you moved over to Afrigreen.

 

[Bufamotis]

The Afrihost APN went down for me last night and hasn't come back since.

No mobile Internet if I'm on the AH apn. When I switch to MTN, no issue. Support told me it's a backhaul issue, no ETA on a fix

 

[DTBA]

I am using My mtn now its working 100%

 

[AfriGuy]

The Afrihost APN went down for me last night and hasn't come back since.

No mobile Internet if I'm on the AH apn. When I switch to MTN, no issue. Support told me it's a backhaul issue, no ETA on a fix

I am using My mtn now its working 100%

Seems like an authentication issue, we're working hard to restore services for Mobile & DSL.

 

[Rands]

Yep

No mobile data since last night and it's still off

 

[AfriGuy]

Yep

No mobile data since last night and it's still off

Really sorry about the downtime here
Please do keep trying, our teams are working hard to restore services.

 

[Rands]

Really sorry about the downtime here
Please do keep trying, our teams are working hard to restore services.

Cool

The strange thing is that my wife has data and she is also on AH

 

[AfriGuy]

Cool

The strange thing is that my wife has data and she is also on AH

As long as she doesn't reboot it should be fine.
This issue is only affecting some new authentications.

 

[Dan C]

No connection on AfriApn yet ...

 

[AfriGuy]

No connection on AfriApn yet ...

We're still working through the problem, sorry

 

[Dan C]

We're still working through the problem, sorry

It's fine.. on WiFi. Hope you are working to get LTE in East London. MTN site shows there should be, but I never managed to get it.

 

[cavedog]

Just tried. Apn still completely dead.

 

[AfriGuy]

Just tried. Apn still completely dead.

Mobile authentications are still down.
I'll have updates posted here as soon as they're available.