Afrihost Mobile Feedback Thread

[riscbroker]

Just checked again, Afrihost still down, MTN APN working fine

 

[Kenny]

She's still dead Jim, so lets kick this compensation discussion up a notch

I wasted soo much money today simply because Afrihost mobile is dead, and business has to be running. And it is still dead.

 

[Stevewarren]

I agree a couple of hours is cute but mines been down since last night.

 

[AfriMan]

Rebooted again for ****s and giggles, still nothing.

Many clients are getting service back, as per our support team but clearly issue is still not fully resolved

 

[klipdrifter]

Yip rebooting fixed nothing. Still dead

 

[Stevewarren]

Odd that it's working for some and not others, mine still down.

 

[JimM]

Many clients are getting service back, as per our support team but clearly issue is still not fully resolved

May be your name has to be Many?

 

[Stevewarren]

Mines been down now for at least 14 hours.

 

[AfriMan]

Just checked again, Afrihost still down, MTN APN working fine

We definitely see that this is only on our APN, not on the general MTN network.

 

[AfriMan]

I wasted soo much money today simply because Afrihost mobile is dead, and business has to be running. And it is still dead.

We totally understand that this is frustrating.

We're seeing a lot more people connecting now. If you could please try a reboot (maybe leave the device off for bout 5 minutes or so) that seems to be getting a few people online again.

 

[AfriMan]

Odd that it's working for some and not others, mine still down.

It was always intermittent. My connection never dropped this morning and a few people at the office rebooted and were able to authenticate and get data, so it hard to pinpoint the possible cause

 

[Conack]

Rebooted my phone and suddenly I was back online again.
Made the mistake of punching the Aeroplane mode for a second - dead again afterwards.

2 Reboots later and phone online again

 

[Stevewarren]

Mines still down, powered down router for like 10 minutes still nothing. Can you maybe reset my number your side

 

[AfriMan]

Rebooted my phone and suddenly I was back online again.
Made the mistake of punching the Aeroplane mode for a second - dead again afterwards.

2 Reboots later and phone online again

Good to hear

 

[AfriMan]

Mines still down, powered down router for like 10 minutes still nothing. Can you maybe reset my number your side

Definitely worth a try. PM me with your number

 

[Stevewarren]

Sent PM

 

[riscbroker]

Working again here.

 

[AfriMan]

Working again here.

Awesome

 

[JimM]

I found switching off for a minute and cursing at the router worked for me!

 

[Stevewarren]

Thanks for resetting the number but it didn't work, had router off for over 5 minutes still no luck