Afrihost Mobile Feedback Thread

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MikeCTZA said:
What's going to happen with the #DataForAll promo thing come end of January? I haven't seen any announcement about this yet.
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Morning Mike. :) As it stands, we're set to review this offer at then end of January, so we should have news around it soon. I personally doubt that it will fall away for clients who already have it, but don't quote me on that. :) We'll make sure to let everyone know as soon as we're ready to announce!
 
AfriFella said:
Morning Mike. :) As it stands, we're set to review this offer at then end of January, so we should have news around it soon. I personally doubt that it will fall away for clients who already have it, but don't quote me on that. :) We'll make sure to let everyone know as soon as we're ready to announce!
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But don't Afrihost charge you on the 25th of the month, yeah? So am I being charged R29 tomorrow?
 
If I change a umber from pre paid to the dataforall do I loose the data curreny loaded on the prepaid?
 
jackshiels said:
But don't Afrihost charge you on the 25th of the month, yeah? So am I being charged R29 tomorrow?
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We'll never surprise our clients with shock charges. If we decide not to carry on with #dataforall we'll definitely let everyone know and give them enough time to decide what to do with their package. :)
 
Silly question, I have an LG android tablet, how do I enter the GSM codes *141*774*1# in order to give consent for MTN to share info with Afrihost on my Afrihost issued MTN sim card? Can't find any way to do this and Google indicates having to flash Android devices to do this as they aren't meant to make phone calls etc...
 
StrontiumDog said:
Silly question, I have an LG android tablet, how do I enter the GSM codes *141*774*1# in order to give consent for MTN to share info with Afrihost on my Afrihost issued MTN sim card? Can't find any way to do this and Google indicates having to flash Android devices to do this as they aren't meant to make phone calls etc...
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Best bet would be to run the USSD code with the SIM entered in a phone and then switch back to your tablet. :)

Out of interest, why would you be using Afrihost Mobile Voice in a device that doesn't support calls? Wouldn't you be better off with a data SIM only? :)
 
AfriFella said:
Best bet would be to run the USSD code with the SIM entered in a phone and then switch back to your tablet. :)

Out of interest, why would you be using Afrihost Mobile Voice in a device that doesn't support calls? Wouldn't you be better off with a data SIM only? :)
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It's the sim card I got from Afrihost via the R1 #dataforall deal, so it's essentially a data sim isn't it?
 
StrontiumDog said:
It's the sim card I got from Afrihost via the R1 #dataforall deal, so it's essentially a data sim isn't it?
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That should be, yes. You may still need to opt if you received a message from us requesting that you do. As AfriFella pointed out, it would probably be easiest to insert the sim card into a cellphone temporarily.
 
AfriGenie said:
That should be, yes. You may still need to opt if you received a message from us requesting that you do. As AfriFella pointed out, it would probably be easiest to insert the sim card into a cellphone temporarily.
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Thanks, I will have to find a friend who can oblige me as I don't have a phone that can take the micro sim I need to opt in with.
 
StrontiumDog said:
Thanks, I will have to find a friend who can oblige me as I don't have a phone that can take the micro sim I need to opt in with.
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That's one option. :) Alternatively, drop me a PM with your account details and I'll un-bundle the Voice part for you and only set it to a Mobile Data package. That way you won't be prompted for consent the whole time. :)
 
Once again near the end of the month I have NO connectivity, still have data left

I love how all the support options on weekends require internet connectivity, I can only contact them now as I was out the whole day

Another month of this and Ill be getting an MTN contract again, cant play with amateurs anymore
 
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My bad not even live chat is on, how can you not have support available?
 
Leno said:
Once again near the end of the month I have NO connectivity, still have data left

I love how all the support options on weekends require internet connectivity, I can only contact them now as I was out the whole day

Another month of this and Ill be getting an MTN contract again, cant play with amateurs anymore
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Join the club, been disconnected for a week now.
If you add the myMtn APN to your device, you should be able to at least access the internet (though you will need to buy an MTN data bundle).

Please log an incident, and complain bitterly, they need to sort this out, as you are not an isolated incident.
 
Leno said:
Once again near the end of the month I have NO connectivity, still have data left

I love how all the support options on weekends require internet connectivity, I can only contact them now as I was out the whole day

Another month of this and Ill be getting an MTN contract again, cant play with amateurs anymore
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This really shouldn't be a constant issue. :( I'd love to look at your account... Please PM me your details.
 
MongooseMan said:
Join the club, been disconnected for a week now.
If you add the myMtn APN to your device, you should be able to at least access the internet (though you will need to buy an MTN data bundle).

Please log an incident, and complain bitterly, they need to sort this out, as you are not an isolated incident.
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Wow. 1 week of being offline is certainly very alarming! :O Have you logged this with our Support Team at all? Please PM me more detail.
 
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