Afrihost MTN Fixed LTE-A Thread

I don't have telkom coverage :-(

When is MTN updating their router list?
I can't even find a B525 new in stores anymore.

Maybe as long as it's a CAT6 or above router it won't lock
 
eagle2k said:
I don't have telkom coverage :-(

When is MTN updating their router list?
I can't even find a B525 new in stores anymore.

Maybe as long as it's a CAT6 or above router it won't lock
Click to expand...

Yes I also think the router list needs to be updated but for now that is the approved list. Even if you use a CAT6 if it's not approved it will still get blocked.
 
I do hope this downtime gets resolved at least by tonight. Getting really anxious.

I just hope although they can't give ETA. Someone can say "100% It be resolved before 8pm"
 
I saw the post in regards to APN on the network status.

Basically my APN had a prepopulated field with a password, I removed the password (as stated in your setup guide) and boom, im back online.
 
I hit up the Whatsapp support who suggested I try to reset the router. At that stage, I cut my losses and left. I hate to be the one to complain but I've always been left disappointed when dealing with Afrihost support. Specifically the general lack of comprehension skills as well as the impression that they know as much about what's going on as me. It's not at all a fair representation of how good Afrihost's services are.
 
Charly said:
I hit up the Whatsapp support who suggested I try to reset the router. At that stage, I cut my losses and left. I hate to be the one to complain but I've always been left disappointed when dealing with Afrihost support. Specifically the general lack of comprehension skills as well as the impression that they know as much about what's going on as me. It's not at all a fair representation of how good Afrihost's services are.
Click to expand...

If you having the same issue as me, LTE not working at all, Check what i just posted - literally worked for me :D
 
eagle2k said:
I don't have telkom coverage :-(

When is MTN updating their router list?
I can't even find a B525 new in stores anymore.

Maybe as long as it's a CAT6 or above router it won't lock
Click to expand...
The second hand routers, particularly from people who recently acquired fibre, are usually in really good shape and vastly cheaper than new, you should definitely check around classifieds and here + Carbonite. I don't even remember the last time I bought a brand new router unless it was ISP mandated
 
It looks like my issue was that the router was on auto for the profile selection mode and then when things went down for maintenance, it went back to the default MTN profile and never went back to the Afrihost profile.
 
We noticed that some clients had a password or username set with their apn and that caused some authentications on the APN to fail.

Please make sure there is no username and password set in the APN settings.
 
AfriNatic said:
We noticed that some clients had a password or username set with their apn and that caused some authentications on the APN to fail.

Please make sure there is no username and password set in the APN settings.
Click to expand...

At the time you were helping me yesterday, I simply setup a new profile as I couldn't see any way in the new Huawei interface to amend the settings (B525 router) ; there definitely was a password in that erroneous default profile, along with an incorrect APN.
 
I have a few questions, @AfriNatic , in 2 separate posts.

I see in the updated Huawei setup, there's now "b3 only" and "b40 only" ; for me the b40 option does nothing (router light stays red when it resets). The b3 worked & I could do a speedtest / use the connection - was about mid-20's down which is lower than I usually get on "Auto". What is the "b3" equivalent to - an 1800Mhz frequency ? ... and is "b40" equal to Telkom's 2300Mhz, or is it 2600 (and available only to some towers) ?
 
@AfriNatic - can you explain why in this speed-test below, I was temporarily connected to Axxess (I'm aware Afri. owns them) ; is it supposed to be a fail-over, and part of the maintenance that was going on a few nights ago ?

If so, the results were terrible, so hopefully this doesn't become a "feature" of Afri's LTE solution.

speedtest.co.za

Speed Test Result – Download: 3.32Mbps, Upload: 2.77Mbps

Test your broadband Internet speed with this speed test which was designed for South Africa.
speedtest.co.za speedtest.co.za

ISP: Axxess Networks
Ping: 27ms
Download: 3.31Mbps
Upload: 2.76Mbps
Test your speed: http://speedtest.co.za
Click to expand...

Shortly after that test, I set the router back to "4G only" from "Auto", and it was still on Axxess, but I couldn't even load a page for a short while. After some time, it reverted back to "Air Mobile".

Keen to know what's going on, as I thought Afri. and Axxess ran separate operations ?
 
BayCityRoller said:
I have a few questions, @AfriNatic , in 2 separate posts.

I see in the updated Huawei setup, there's now "b3 only" and "b40 only" ; for me the b40 option does nothing (router light stays red when it resets). The b3 worked & I could do a speedtest / use the connection - was about mid-20's down which is lower than I usually get on "Auto". What is the "b3" equivalent to - an 1800Mhz frequency ? ... and is "b40" equal to Telkom's 2300Mhz, or is it 2600 (and available only to some towers) ?
Click to expand...

Band 40 is for Telkom only this is useful to lock it to that frequency for the best performance. On MTN fixed LTE I would recommend leaving it on auto because forcing it to Band 3 only would mean you lose the aggregation with Band .

BayCityRoller said:
@AfriNatic - can you explain why in this speed-test below, I was temporarily connected to Axxess (I'm aware Afri. owns them) ; is it supposed to be a fail-over, and part of the maintenance that was going on a few nights ago ?

If so, the results were terrible, so hopefully this doesn't become a "feature" of Afri's LTE solution.



Shortly after that test, I set the router back to "4G only" from "Auto", and it was still on Axxess, but I couldn't even load a page for a short while. After some time, it reverted back to "Air Mobile".

Keen to know what's going on, as I thought Afri. and Axxess ran separate operations ?
Click to expand...

When it comes to LTE, Afrihost and Axxess has a shared pool of IP addresses. As you may know ipv4 is getting depleted at a rapid pace and it's not financially viable to purchase just a handful of IP addresses at a massive cost. We are rotating ip addresses and managing the demand as much as we can and that can sometimes happen that it shows Airmobile or Fibre as the ISP. In this case it showed Axxess but Afrihost is the majority share holder in Axxess and I don't think you should concerned about that.
 
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