Afrihost MTN Fixed LTE-A Thread

The Afrihost fixed wireless service is super slow and disconnects often. Has been really bad today and most of the week.
Is anyone having the same issue in Rosebank, Cape Town area?

Resets at Afrihost and restarts on my side make no difference. And Afrihost is not identifying the problem, or giving any feedback on action or resolution

Ping
4157ms
Download
1.34Mbps
Upload
4.48Mbps
 
nolsie1 said:
The Afrihost fixed wireless service is super slow and disconnects often. Has been really bad today and most of the week.
Is anyone having the same issue in Rosebank, Cape Town area?

Resets at Afrihost and restarts on my side make no difference. And Afrihost is not identifying the problem, or giving any feedback on action or resolution

Ping
4157ms
Download
1.34Mbps
Upload
4.48Mbps
Click to expand...

Hi,

Please drop me and @Afrigirl a message for us to log a ticket for you.
 
nolsie1 said:
Do you have any feedback on the problem yet? Nothing has improved yet - still super slow Afrihost connection

Ping
32ms
Download
2.88Mbps
Upload
4.73Mbps
Click to expand...

Morning,

I don't recall a message from you can you maybe send me a message again just in case I missed it so I can log it for you?
 
Dear @AfriNatic
What is the policy/working around location locking?
On the Sign-Up page you get this:
Please note that your SIM card will be locked to the location you provide during the signup process. Your LTE services will only work at this location.

While on this page
https://www.afrihost.com/lte/
I see this:
Move connection easily
Changed your mind about where you want your study or moving house? Just pack your modem and plug it in at it's new location. Simple as that.

Can you clarify, please, because these are conflicting?
 
Nephew_ said:
Dear @AfriNatic
What is the policy/working around location locking?
On the Sign-Up page you get this:
Please note that your SIM card will be locked to the location you provide during the signup process. Your LTE services will only work at this location.

While on this page
https://www.afrihost.com/lte/
I see this:
Move connection easily
Changed your mind about where you want your study or moving house? Just pack your modem and plug it in at it's new location. Simple as that.

Can you clarify, please, because these are conflicting?
Click to expand...

Hi,

The MTN sim is location locked but should you need to move the device to a new location please send @Afrigirl a pm and we can update the location for you.

With Telkom LTE there is no location locks.
 
I was on Afrihost MTN fixed LTE until a few months ago.

Generally got up to 45 Mbps down / 45 Mbps up with around 25 to 30 ms latency, and incredibly stable connection, even after load-shedding (a full 5 bars on B525 immediately).

Out of interest, put my address in just now to check on possible changes to options / pricing (which I do periodically) and suddenly, defaults to only Telkom LTE on offer (which I'm currently on through Axxess, anyway).

I checked the same on Axxess' website, and also, suddenly 4G / LTE is no longer available in my area through them.

But neither is Axxess / MTN 5G.

My question is therefore this :

Is it MTN colluding with Afrihost and Axxess (owned by Afrihost) to take away the option of even choosing LTE / 4G, so that when they turn on 5G, all I (and many others?) can get is 5G at a far higher price?

How can a service that worked so well only 3 months ago (or even less) suddenly not even be offered as an option?

I'm not necessarily looking to get it again, but want to understand the reasoning behind why it's been taken away?

I don't believe MTN don't offer it anymore in my area ; BTW, Afrihost mobile on MTN still working perfectly well here, and have another MTN SIM for calls working with perfect reception, so there must be some "behind the scenes" going on between Afrihost & Axxess, at the very least, assuming no MTN involvement.
 
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BCR said:
I was on Afrihost MTN fixed LTE until a few months ago.

Generally got up to 45 Mbps down / 45 Mbps up with around 25 to 30 ms latency, and incredibly stable connection, even after load-shedding (a full 5 bars on B525 immediately).

Out of interest, put my address in just now to check on possible changes to options / pricing (which I do periodically) and suddenly, defaults to only Telkom LTE on offer (which I'm currently on through Axxess, anyway).

I checked the same on Axxess' website, and also, suddenly 4G / LTE is no longer available in my area through them.

But neither is Axxess / MTN 5G.

My question is therefore this :

Is it MTN colluding with Afrihost and Axxess (owned by Afrihost) to take away the option of even choosing LTE / 4G, so that when they turn on 5G, all I (and many others?) can get is 5G at a far higher price?

How can a service that worked so well only 3 months ago (or even less) suddenly not even be offered as an option?

I'm not necessarily looking to get it again, but want to understand the reasoning behind why it's been taken away?

I don't believe MTN don't offer it anymore in my area ; BTW, Afrihost mobile on MTN still working perfectly well here, and have another MTN SIM for calls working with perfect reception, so there must be some "behind the scenes" going on between Afrihost & Axxess, at the very least, assuming no MTN involvement.
Click to expand...
Hi, the LTE coverage map is based on data supplied both by Telkom and MTN. You may using the following link to confirm LTE coverage in your area for MTN https://www.mtn.co.za/Pages/Coverage_Map.aspx
 
Afrigirl said:
Hi, the LTE coverage map is based on data supplied both by Telkom and MTN. You may using the following link to confirm LTE coverage in your area for MTN https://www.mtn.co.za/Pages/Coverage_Map.aspx
Click to expand...
I appreciate the reply, and for what it's worth, I put my address into the MTN link.

As per 1st screenshot, it shows everything's available to me, including 4G / LTE, along with 5G.

This time, I took a screenshot of Afrihost results for fixed LTE - what happens is, after I put my address in & check for availability, it comes back with only Telkom as an option.

My main concern is, if my current Telkom LTE ever deteriorates badly, I lose it altogether, or contrary to what's being reported, MTN buy out not only Openserve but Telkom Mobile as well & incorporate it into MTN, based on Afrihost and Axxess (my preferred providers for these services), I'll be unable to choose MTN fixed LTE again, because it seems your maps are picking up incorrect info .... or your superiors are already laying the groundwork, pushing users to 5G at a greater base-line cost.

I don't necessarily expect a reply, but wanted to bring it to your & @Captain Axxess attention something that seems to be going on there, behind the scenes, as noted before. 1662647583282.jpgScreenshot_2022-09-08-16-35-35-374_com.brave.browser.jpg
 
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