Afrihost New Network Feedback - Part 3

Status
Not open for further replies.
Steam is downloading games at less than 5kb/s (4mb uncapped, Cape Town)
 
Youtube keeps buffering, Facebook takes forever to load images.
We've basically gone from high latency and being able unble to game to cant make Skype video calls to not able to watch YouTube without buffering to barely able to browse
 
Last edited:
I'm seeing similar latency issues on WA from this afternoon. Wonder if we've got an international cable issue again.
 
MDE said:
Lol...Reddit going via Singapore now
Click to expand...

Our Team checked on this yesterday, and it looked like all Reddit traffic was routing through to Australia, specifically Sydney and Melbourne. It looks like it's a regional setting on their side, we're following-up with them to see if it can be set to Europe rather.
 
squish0601 said:
Youtube keeps buffering, Facebook takes forever to load images.
We've basically gone from high latency and being able to game to cant make Skype video calls to not able to watch YouTube without buffering to barely able to browse
Click to expand...

We did have an issue on our end last night... :( How are things looking today?
 
Damn you guys start early. Good morning to ya AfriGenie
 
AfriGenie said:
Which sites were problematic for you? How are things looking this morning?
Click to expand...

This morning seems much better. Basically all browsing was affected: mybb, facebook, reddit, even your control panel. Funny thing was, when I switched downloads on for Uplay after being unable to browse, those went full speed, so weird that browsing only was impacted. Didn't try streaming though.
 
Can confirm that WA also had crazy issues last night that slowed everything down. This morning has been blissful so I'm guessing there were other gremlins in the system.

Just to clarify on the Reddit topic.
>Our Team checked on this yesterday, and it looked like all Reddit traffic was routing through to Australia, specifically Sydney and Melbourne. It looks like it's a regional setting on their side, we're following-up with them to see if it can be set to Europe rather.

I'm going to be a bit of a hard-ass here and say that this doesn't explain why switching to WebAfrica with the same DNS servers routed via London consistently while AfriHost went via Aus. My initial post shows the two traceroutes: https://mybroadband.co.za/vb/showth...ack-Part-3?p=18944036&viewfull=1#post18944036

Is anyone else seeing the Reddit route changed?
 
Skowt said:
Can confirm that WA also had crazy issues last night that slowed everything down. This morning has been blissful so I'm guessing there were other gremlins in the system.

Just to clarify on the Reddit topic.
>Our Team checked on this yesterday, and it looked like all Reddit traffic was routing through to Australia, specifically Sydney and Melbourne. It looks like it's a regional setting on their side, we're following-up with them to see if it can be set to Europe rather.

I'm going to be a bit of a hard-ass here and say that this doesn't explain why switching to WebAfrica with the same DNS servers routed via London consistently while AfriHost went via Aus. My initial post shows the two traceroutes: https://mybroadband.co.za/vb/showth...ack-Part-3?p=18944036&viewfull=1#post18944036

Is anyone else seeing the Reddit route changed?
Click to expand...

The regional routing is determined by IPs, when you request access to Reddit, you receive a number of IPs from which you can access the site, if those IPs are all in Australia that is where the routing will go.

We need to work with our Networking Team and Reddit to find the best routing for us.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X