Afrihost New Network Feedback

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Is the new network running on MTN still or did you drop that like a hot potato?
 
Is the new network running on MTN still or did you drop that like a hot potato?


I see that international runs via Neotel. And the same day Afrihost started moving over, is the same day we started having international connectivity issues with Neotel at work :P
 
I see that international runs via Neotel. And the same day Afrihost started moving over, is the same day we started having international connectivity issues with Neotel at work :P

Is the office connection your primary connection at the moment? Our local infrastructure should not be affected by issues that Neotel is having. :)
 
speeds are still up and down with slow browsing and it is friday again
sounds familiar!

Things are looking good on our side, can you please PM me your account details, our Team wants to see what is happening on your connection.
 
AfriGenie

Seems to be an telkom error as they told me just now,seems that it takes a couple of hours before it gets logged onto their system as they were telling me earlier nothing was wrong. Thanks for the quick response tho
 
AfriGenie

Seems to be an telkom error as they told me just now,seems that it takes a couple of hours before it gets logged onto their system as they were telling me earlier nothing was wrong. Thanks for the quick response tho

Ah. :(

Please let me know if I can help with anything further.
 
The network deliver constant and reliable throughput. Very happy with my internet experience. :)

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afrigenie, what can we do to fix my issues???

Can you drop me a PM with your account details? I'm sure you can see that the network is running quite smoothly at the moment, so we need to get to the bottom of this.
 
The network was made for YouTube. :)

Capture_1080.JPG

Code:
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert youtube.com

Tracing route to youtube.com [216.58.223.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    24 ms    23 ms    23 ms  cpt-tx2.ip.adsl.co.za [169.1.5.81]
  4    31 ms    30 ms    30 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82]
  5    30 ms    30 ms    30 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    24 ms    23 ms    23 ms  41.164.52.40
  7    53 ms    52 ms    52 ms  172.18.1.162
  8   199 ms   199 ms   199 ms  72.14.194.206
  9   186 ms   185 ms   185 ms  72.14.237.239
 10   185 ms   186 ms   185 ms  jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.
 
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