Afrihost New Network Feedback

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AfriGuy said:
Thanks.
Have Telkom confirmed a resolution of congestion in your area though?
Click to expand...

no not yet, but i will put it down to that again. :) Its been up and down though, works great, then drops off. But will check again, and see tonight.
 
Icemanbrfc said:
no not yet, but i will put it down to that again. :) Its been up and down though, works great, then drops off. But will check again, and see tonight.
Click to expand...

Coolios.
Interested in checking out some tests - grab a speedtest tonight if you can :)
 
Hi there my internet is working ok but i still see some timeouts i dont know if this is ok or if it can cause problems
Test one google dns
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=13 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=17 ms
Request timeout for icmp_seq 5

ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=57 time=11 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=57 time=12 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=57 time=11 ms
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5

Trace Test:
traceroute -n 197.242.144.102
1 192.168.20.2 1 ms 1 ms
2 169.0.8.1 11 ms 9 ms
3 Request timed out *
169.1.5.5 12 ms
4 169.1.5.1 12 ms 11 ms
5 169.1.5.5 10 ms 10 ms
6 41.169.57.2 10 ms 10 ms
7 196.223.14.3 23 ms
196.44.0.2 17 ms
8 196.44.0.2 15 ms
196.44.31.9 16 ms
9 196.44.31.9 15 ms
196.31.220.8 15 ms
10 196.31.220.8 15 ms
196.31.220.2 15 ms
11 196.31.220.2 15 ms
196.31.63.2 15 ms
12 196.31.63.2 13 ms
196.30.42.1 15 ms
13 196.30.42.1 17 ms
197.242.144.1 14 ms
14 197.242.144.1 15 ms

traceroute -n 8.8.8.8
1 192.168.20.2 1 ms 1 ms
2 169.0.8.1 9 ms 9 ms
3 Request timed out * *
4 169.1.5.6 11 ms 10 ms
5 169.1.5.5 10 ms 9 ms
6 196.46.25.1 11 ms 10 ms
7 72.14.239.5 10 ms 10 ms
8 8.8.8.8 10 ms 11 ms

DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 41.181.185.18
nslookup www.google.com
Name: www.google.com
Address: 216.58.223.36
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN


Test two Afrihost dns
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=14 ms
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=56 time=14 ms

ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=57 time=10 ms
Request timeout for icmp_seq 5

Trace Test:
traceroute -n 197.242.144.102
1 192.168.20.2 1 ms 1 ms 1 ms
2 169.0.8.1 9 ms 8 ms 8 ms
3 Request timed out *
169.1.5.5 12 ms 11 ms
4 169.1.5.1 10 ms 11 ms 11 ms
5 169.1.5.5 10 ms 9 ms 16 ms
6 41.169.57.2 10 ms 14 ms 10 ms
7 196.223.14.3 13 ms 13 ms
196.44.0.2 15 ms
8 196.44.0.2 15 ms 15 ms
196.44.31.9 16 ms
9 196.44.31.9 15 ms 15 ms
196.31.220.8 14 ms
10 196.31.220.8 14 ms 14 ms
196.31.220.2 16 ms
11 196.31.220.2 16 ms 15 ms
196.31.63.2 14 ms
12 196.31.63.2 13 ms
196.30.42.1 14 ms 15 ms
13 196.30.42.1 15 ms
197.242.144.1 14 ms 15 ms
14 197.242.144.1 14 ms

traceroute -n 8.8.8.8
1 192.168.20.2 1 ms
2 169.0.8.1 9 ms
3 Request timed out *
4 169.1.5.6 11 ms
5 169.1.5.5 9 ms
6 196.46.25.1 10 ms
7 72.14.239.5 10 ms
8 8.8.8.8 10 ms

DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 41.181.185.18
nslookup www.google.com
Name: www.google.com
Address: 216.58.223.4
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN
 
Last edited:
craigcul said:
Hi there my internet is working ok but i still see some timeouts i dont know if this is ok or if it can cause problems
Test one google dns
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=13 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=17 ms
Request timeout for icmp_seq 5

ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=57 time=11 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=57 time=12 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=57 time=11 ms
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5

Trace Test:
traceroute -n 197.242.144.102
1 192.168.20.2 1 ms 1 ms
2 169.0.8.1 11 ms 9 ms
3 Request timed out *
169.1.5.5 12 ms
4 169.1.5.1 12 ms 11 ms
5 169.1.5.5 10 ms 10 ms
6 41.169.57.2 10 ms 10 ms
7 196.223.14.3 23 ms
196.44.0.2 17 ms
8 196.44.0.2 15 ms
196.44.31.9 16 ms
9 196.44.31.9 15 ms
196.31.220.8 15 ms
10 196.31.220.8 15 ms
196.31.220.2 15 ms
11 196.31.220.2 15 ms
196.31.63.2 15 ms
12 196.31.63.2 13 ms
196.30.42.1 15 ms
13 196.30.42.1 17 ms
197.242.144.1 14 ms
14 197.242.144.1 15 ms

traceroute -n 8.8.8.8
1 192.168.20.2 1 ms 1 ms
2 169.0.8.1 9 ms 9 ms
3 Request timed out * *
4 169.1.5.6 11 ms 10 ms
5 169.1.5.5 10 ms 9 ms
6 196.46.25.1 11 ms 10 ms
7 72.14.239.5 10 ms 10 ms
8 8.8.8.8 10 ms 11 ms

DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 41.181.185.18
nslookup www.google.com
Name: www.google.com
Address: 216.58.223.36
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN


Test two Afrihost dns
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=56 time=14 ms
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=56 time=14 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=56 time=14 ms

ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=57 time=10 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=57 time=10 ms
Request timeout for icmp_seq 5

Trace Test:
traceroute -n 197.242.144.102
1 192.168.20.2 1 ms 1 ms 1 ms
2 169.0.8.1 9 ms 8 ms 8 ms
3 Request timed out *
169.1.5.5 12 ms 11 ms
4 169.1.5.1 10 ms 11 ms 11 ms
5 169.1.5.5 10 ms 9 ms 16 ms
6 41.169.57.2 10 ms 14 ms 10 ms
7 196.223.14.3 13 ms 13 ms
196.44.0.2 15 ms
8 196.44.0.2 15 ms 15 ms
196.44.31.9 16 ms
9 196.44.31.9 15 ms 15 ms
196.31.220.8 14 ms
10 196.31.220.8 14 ms 14 ms
196.31.220.2 16 ms
11 196.31.220.2 16 ms 15 ms
196.31.63.2 14 ms
12 196.31.63.2 13 ms
196.30.42.1 14 ms 15 ms
13 196.30.42.1 15 ms
197.242.144.1 14 ms 15 ms
14 197.242.144.1 14 ms

traceroute -n 8.8.8.8
1 192.168.20.2 1 ms
2 169.0.8.1 9 ms
3 Request timed out *
4 169.1.5.6 11 ms
5 169.1.5.5 9 ms
6 196.46.25.1 10 ms
7 72.14.239.5 10 ms
8 8.8.8.8 10 ms

DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 41.181.185.18
nslookup www.google.com
Name: www.google.com
Address: 216.58.223.4
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN
Click to expand...

Hi!

From what I can see on those traceroutes, it looks like your Exchange isn't configured to respond to ICMP requests from pings or traceroutes. This isn't anything that you should have to worry about, it won't affect your connection in any way. :)
 
Thanks very much for you quick reply AfriGenie
AfriGenie said:
Hi!

From what I can see on those traceroutes, it looks like your Exchange isn't configured to respond to ICMP requests from pings or traceroutes. This isn't anything that you should have to worry about, it won't affect your connection in any way. :)
Click to expand...
 
We are on 4mb business account and are really having a hard time with our network today. Emails are not coming through and website like Asana is dreadfully slow or not loading at all. Is this a Afrihost/MTN issue?
 
SpiralS said:
We are on 4mb business account and are really having a hard time with our network today. Emails are not coming through and website like Asana is dreadfully slow or not loading at all. Is this a Afrihost/MTN issue?
Click to expand...

Sorry about that. Not seeing any slow-downs from our end.
Can you run a speedtests so we can get a baseline on what's going on here?
 
Hi there. I have spent the better part of the last 15 mins to try and connect to speedtest to no avail.

Traceroute test:

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms ADSL [192.168.1.1]
2 * 151 ms 165 ms 169-0-22-1.ip.afrihost.co.za [169.0.22.1]
3 251 ms 220 ms 96 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 33 ms 8 ms 8 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 33 ms 8 ms 8 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 11 ms 8 ms 9 ms 41.164.52.40
7 * 159 ms 205 ms 172.18.1.162
8 129 ms 245 ms * 72.14.194.206
9 96 ms 55 ms 81 ms 72.14.239.35
10 180 ms * 380 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
 
SpiralS said:
Hi there. I have spent the better part of the last 15 mins to try and connect to speedtest to no avail.

Traceroute test:

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms ADSL [192.168.1.1]
2 * 151 ms 165 ms 169-0-22-1.ip.afrihost.co.za [169.0.22.1]
3 251 ms 220 ms 96 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 33 ms 8 ms 8 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 33 ms 8 ms 8 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 11 ms 8 ms 9 ms 41.164.52.40
7 * 159 ms 205 ms 172.18.1.162
8 129 ms 245 ms * 72.14.194.206
9 96 ms 55 ms 81 ms 72.14.239.35
10 180 ms * 380 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
Click to expand...

That 2nd hop is concerning, latency is far too high there.
Do you have a backup ISP to test if the results are replicated?
 
No unfortunately we dont. I am trying to see if I can source a second account but I cant even connect to any other ISP sites. Only site that is really working for me at the moment is this one, barely.
 
SpiralS said:
No unfortunately we dont. I am trying to see if I can source a second account but I cant even connect to any other ISP sites. Only site that is really working for me at the moment is this one, barely.
Click to expand...

You can give the Telkom guest account a try, although it's not always an accurate representation of what's happening on the line.
 
Hi Afriman, I seem to have the same issues, DNS errors, timeouts, (ping above 65 ,Prob ASSIA I know :(....), it was running on fast path no problems for a week and last night my line resycned @ 5120Kbps have tried to explain to Telkom support that I'm to far from the exchange and that 5120Kbps will become very unstable and cause major issues, but none the less. I did a tracert and speed test, see below

1 1 ms <1 ms <1 ms 10.0.0.2
2 46 ms 47 ms 46 ms 169-0-53-1.ip.afrihost.co.za [169.0.53.1]
3 * * * Request timed out.
4 50 ms 48 ms 50 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
5 * 48 ms 47 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 47 ms 48 ms 48 ms 41.169.57.218
7 51 ms 52 ms 51 ms 196.223.14.31
8 53 ms 51 ms 57 ms 196.44.0.73
9 52 ms 51 ms 51 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
10 51 ms 51 ms 52 ms www.afrihost.co.za [41.181.185.18]

Trace complete.

C:\Users\DANIE>
C:\Users\DANIE>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 51 ms 62 ms 46 ms 169-0-53-1.ip.afrihost.co.za [169.0.53.1]
3 50 ms 49 ms 48 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 48 ms 49 ms 50 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
5 50 ms 48 ms 48 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 49 ms 48 ms 54 ms 41.169.57.218
7 49 ms 49 ms 50 ms 41.160.2.69
8 49 ms 50 ms 48 ms 196.43.25.137
9 72 ms 72 ms 72 ms 196.43.11.30
10 * * * Request timed out.
11 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] reports: Destination net unreachable.

Trace complete.

C:\Users\DANIE>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 47 ms 46 ms 47 ms 169-0-53-1.ip.afrihost.co.za [169.0.53.1]
3 * * * Request timed out.
4 49 ms 49 ms 47 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
5 48 ms 47 ms 48 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 49 ms 49 ms 53 ms 41.169.57.218
7 52 ms 52 ms 51 ms mtnns-2.jinx.net.za [196.223.14.31]
8 53 ms 58 ms 51 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
9 53 ms 52 ms 50 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
10 52 ms 53 ms 52 ms www.afrihost.co.za [41.181.185.18]

Trace complete.

C:\Users\DANIE>

 
krustyrsa said:
Hi Afriman, I seem to have the same issues, DNS errors, timeouts, (ping above 65 ,Prob ASSIA I know :(....), it was running on fast path no problems for a week and last night my line resycned @ 5120Kbps have tried to explain to Telkom support that I'm to far from the exchange and that 5120Kbps will become very unstable and cause major issues, but none the less. I did a tracert and speed test, see below

-snip

Click to expand...

The ping is a bit borderline, but the throughput for a 4Mbps line isn't too bad.
Is your line dropping a lot?
 
AfriGuy said:
The ping is a bit borderline, but the throughput for a 4Mbps line isn't too bad.
Is your line dropping a lot?
Click to expand...

wel its synced @5mb, and the down rate is about the same as a 4mb (420Kbps) so Its a waste really :(. It has Not dropped yet, as it only changed over this morning when I rebooted my router, I'm constantly checking my routers stats as my Line SNR is @ 11.8db, I know it wil drop soon because I had to Force ADSL G_Dmt on my line as ADSL2+ was unstable and could only sync @ 2mb with packetloss, see below in-depth line stats

adsl info --stats
adsl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 1176 Kbps, Downstream rate = 7360 Kbps
Channel: INTR, Upstream rate = 512 Kbps, Downstream rate = 5120 Kbps

Link Power State: L0
Mode: G.DMT
TPS-TC: ATM Mode
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 11.8 21.0
Attn(dB): 46.5 31.5
Pwr(dBm): 19.7 12.3
G.dmt framing
K: 161(0) 17
R: 14 16
S: 1.0000 8.0000
D: 64 8

Counters
Bearer 0
SF: 290633 290570
SFErr: 0 0
RS: 19762978 2469845
RSCorr: 254865 0
RSUnCorr: 0 0

Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 59662012 0
Data Cells: 675419 0
Drop Cells: 0
Bit Errors: 0 0

ES: 0 0
SES: 0 0
UAS: 14 14
AS: 4924

Bearer 0
INP: 2.50 3.00
INPRein: 0.00 0.00
delay: 16 16
PER: 0.00 0.00
OR: 32.00 32.00

Bitswap: 3/3 1/1

Total time = 1 hours 22 min 35 sec
FEC: 254865 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 14 14
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 15 minutes time = 7 min 35 sec
FEC: 20343 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 39943 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 1 hours 22 min 35 sec
FEC: 254865 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 14 14
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 1 hours 22 min 19 sec
FEC: 254865 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
>
 
krustyrsa said:
wel its synced @5mb, and the down rate is about the same as a 4mb (420Kbps) so Its a waste really :(. It has Not dropped yet, as it only changed over this morning when I rebooted my router, I'm constantly checking my routers stats as my Line SNR is @ 11.8db, I know it wil drop soon because I had to Force ADSL G_Dmt on my line as ADSL2+ was unstable and could only sync @ 2mb with packetloss, see below in-depth line stats

-snip
Click to expand...

A 5Mbps sync will mean you're back on an interleaved profile, but your sync profile is still 4Mbps.
 
Hey, anyone having connection issues this morning? Disconnected about an hour or so ago and still hasn't come back. All lights are on but I don't seem to be getting the final connection to AH. Not sure if this is related to the DNS issues they've been having?
 
Sidious28 said:
Hey, anyone having connection issues this morning? Disconnected about an hour or so ago and still hasn't come back. All lights are on but I don't seem to be getting the final connection to AH. Not sure if this is related to the DNS issues they've been having?
Click to expand...

No issues from our end, DNS won't cause an authentication issue :)
Drop me a PM with your DSL info and I'll see what's causing this.
 
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