Afrihost New Network Feedback

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Vorastra said:
Yeah, I'm also not a fan of Durban routing atm. Afrihost is currently one of the highest to the EU :erm:
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We don't think the routing we're using at the moment should ad more than about 10ms or so to the destination latency. This is temporary though, we are currently working on a better solution, but the priority right now is to get everyone onto the new network (which needs to happen before we can make further changes).
 
Hi guys,

New network is looking good, latency is lower and I don't have too many issues. With that being said I still have an issue where I get lag spikes when someone for instance opens a webpage or a streams a video (low res 360p) I still get a ping and packet loss spike. I swapped out routers and this is still happening, can you guys tell me how I can prioritize traffic for gaming over all other traffic?

4mb Business Uncapped

Thanks.
 
AfriMan said:
We don't think the routing we're using at the moment should ad more than about 10ms or so to the destination latency. This is temporary though, we are currently working on a better solution, but the priority right now is to get everyone onto the new network (which needs to happen before we can make further changes).
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Yeah but still, Web Africa is ~185ms and Afrihost is ~205ms. Lower is always better. As long as the issue is acknowledged and something will be done when things quiet down, then I'm happy.
 
Commander Jaco said:
Hi guys,

New network is looking good, latency is lower and I don't have too many issues. With that being said I still have an issue where I get lag spikes when someone for instance opens a webpage or a streams a video (low res 360p) I still get a ping and packet loss spike. I swapped out routers and this is still happening, can you guys tell me how I can prioritize traffic for gaming over all other traffic?

4mb Business Uncapped

Thanks.
Click to expand...

You'll need to look at QoS on your router to set priority. Just opening a web page should have little effect on your gaming through, that's a little weird. But streaming video is definitely going to want a chunk of your available bandwidth :(
 
Vorastra said:
Yeah but still, Web Africa is ~185ms and Afrihost is ~205ms. Lower is always better. As long as the issue is acknowledged and something will be done when things quiet down, then I'm happy.
Click to expand...

That should still be good enough for gaming to EU. But we're definitely aiming for sub 200ms when we can make those improvements.
 
Should we be seeing proper routing through CPT? Haven't checked lately but getting 60-70ms pings to CPT because of a roundabout through JHB was not ideal on Afrigreen.
 
AfriMan said:
You'll need to look at QoS on your router to set priority. Just opening a web page should have little effect on your gaming through, that's a little weird. But streaming video is definitely going to want a chunk of your available bandwidth :(
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I looked around and most people seemed to believe that the QoS settings only help you when it's too late (as in it only realises the priorities after there have been a lag spike because all available bandwidth was allocated to something else).

I would have tried setting it on my router, but I am having trouble finding the relevant place in my routers setup. It's a Technicolor TG589VN v3, if anyone knows how to set it up on that router.

I really shouldn't be lagging if people are opening youtube videos (esp at this resolution), the video should buffer longer, but it should leave the traffic currently running for gaming alone shouldn't it?

The last time I had similar issues, it turned out I had turned "Business Optimization" on account. When the Afrigreen accounts came out they had this option on by default, which was in turn giving me the same horrible feeling. I have disabled this option a while ago, but there wasn't much of a change. I had assumed this was down to Afrihost network giving trouble, now most of it has been sorted, but I still get latency spikes. I need to get to the bottom of this, because it is really souring my internet experience.
 
Commander Jaco said:
Hi guys,

New network is looking good, latency is lower and I don't have too many issues. With that being said I still have an issue where I get lag spikes when someone for instance opens a webpage or a streams a video (low res 360p) I still get a ping and packet loss spike. I swapped out routers and this is still happening, can you guys tell me how I can prioritize traffic for gaming over all other traffic?

4mb Business Uncapped

Thanks.
Click to expand...

Would you be able to mention what router you have? This has to be done through either the router (if it supports it) or force all traffic to go through another device which is connected to the router in half-bridge and the device sorts out the traffic.
 
Johnatan56 said:
Would you be able to mention what router you have? This has to be done through either the router (if it supports it) or force all traffic to go through another device which is connected to the router in half-bridge and the device sorts out the traffic.
Click to expand...

It's a Technicolor TG589vn v3
 
Nirv said:
Should we be seeing proper routing through CPT? Haven't checked lately but getting 60-70ms pings to CPT because of a roundabout through JHB was not ideal on Afrigreen.
Click to expand...

All local content should be routed through the Cape Town IPC on the new network, which services are you seeing the increased latency on?
 
Testing http downloading now.

Downloading at barely half download speed.

Traceroutes and speed tests all look fine so don't know why downloading is so slow.
 
KoolDaffy said:
Testing http downloading now.

Downloading at barely half download speed.

Traceroutes and speed tests all look fine so don't know why downloading is so slow.
Click to expand...

The file that you are downloading, is it from a local or international source? Are you seeing the half-sped with all of your HTTP downloads, or only that specific file?
 
AfriGenie said:
The file that you are downloading, is it from a local or international source? Are you seeing the half-sped with all of your HTTP downloads, or only that specific file?
Click to expand...

International source.

Seems all downloads from international source is slow.

Downloading video from youtube goes at normal speed.
 
Including the slow download speed I just noticed now that Facebook, Twitter and Gmail all just gone incredibly slow.
 
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