Nikkel
Expert Member
Hahaha! Hope you guys get it sorted tho...was getting my youtube fix while it went downhill...
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Afrihost New Network Feedback
- Thread starter AfriMan
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Nikkel
Expert Member
Could any of you guys please be so kind to give me the Google dns please? Forgot what it is lol!
8.8.8.8 and 8.8.4.4
Nikkel
Expert Member
Thanks guys! Will give it a shot and revert...
Hummercellc
Expert Member
I switched to Google DNS last night already,
Also international seems to be touch and go, packet loss galore here, local seems fine....
Also international seems to be touch and go, packet loss galore here, local seems fine....
Tweebeenvis
Well-Known Member
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That's pretty awful, I can imagine your frustration. Did you report this to us? Could you PM me with any references that I can follow up?
You have PM
hard to say for sure when you're using a different DNS provider, we can't ensure how the routing would change. At the moment international should be fine, as far as we can tell this is only a DNS issue
Thank you. Please forgive me if I take longer than usual to reply, just helping out on social with all the DNS queries right now
Hummercellc
Expert Member
It started when the DNS servers went down.hard to say for sure when you're using a different DNS provider, we can't ensure how the routing would change. At the moment international should be fine, as far as we can tell this is only a DNS issue
It could be related but hard to diagnose right now. If it's still there when the DNS is restored, then we should definitely troubleshoot and figure that out
I have just set the work PCs' primary DNS to 169.1.2.1 (CT Afrihost DNS) and their alternate to Google's (8.8.8.8). I won't have to change them back now. 
What is causing both of afrihost's primary and alternate DNS servers to stop though ?
What is causing both of afrihost's primary and alternate DNS servers to stop though ?
Nikkel
Expert Member
Cool thanks I'm up
I have just set the work PCs' primary DNS to 169.1.2.1 (CT Afrihost DNS) and their alternate to Google's (8.8.8.8). I won't have to change them back now.
What is causing both of afrihost's primary and alternate DNS servers to stop though ?
I'll have to get the full post mortem Seems like quite a few people are back up. Can anyone confirm for me?
Hi AfriMan, I think you had better get onto HelloPeter and dowse some fires - looks like the helpdesk are resting on their laurels ?
the people are not happy:
http://hellopeter.com/afri-host-com/...ovider-1981938
the people are not happy:
http://hellopeter.com/afri-host-com/...ovider-1981938
User_7578
Member
I'm in Upington and can't authenticate since about 09:30.
Also mtr -wc100 169.1.1.1 has been showing 50-90% packet loss on jhb-in2.ip.adsl.co.za all week. Mtr showed packet loss on servers between 8.8.8.8 and 208.67.222.222 but I don't have those logs any more.
Mtr was also showing 20-80% packet loss on *.as6453.net. IIRC I was using mtr -wc100 grc.com for that test.
Edit: And 5 seconds after I post it authenticates.
Also mtr -wc100 169.1.1.1 has been showing 50-90% packet loss on jhb-in2.ip.adsl.co.za all week. Mtr showed packet loss on servers between 8.8.8.8 and 208.67.222.222 but I don't have those logs any more.
Mtr was also showing 20-80% packet loss on *.as6453.net. IIRC I was using mtr -wc100 grc.com for that test.
Edit: And 5 seconds after I post it authenticates.
Code:
mtr -wc10 169.1.1.1 Loss% Snt Last Avg Best Wrst StDev
1.|-- netgear 0.0% 100 0.4 0.3 0.3 0.7 0.0
2.|-- 192.168.1.254 0.0% 100 0.9 0.9 0.8 1.4 0.0
3.|-- jhb-in2.ip.adsl.co.za 20.0% 100 279.2 1203. 152.0 30445 4599.0
4.|-- jhb-up3.ip.adsl.co.za 71.0% 100 9291. 11827 27.5 45007 10990.1
5.|-- jhb-in2.ip.adsl.co.za 52.0% 100 27.9 3110. 27.0 30947 7565.9
6.|-- jhb-net1.ip.adsl.co.za 9.0% 100 27.1 289.6 8.2 23185 2426.9
7.|-- jhb-ex0.ip.adsl.co.za 10.0% 100 27.7 301.2 9.0 22950 2416.2
8.|-- lacelvia.net.afrihost.co.za 0.0% 100 27.7 33.1 9.5 138.1 22.6
Code:
mtr -wc10 8.8.8.8 Loss% Snt Last Avg Best Wrst StDev
1.|-- netgear 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- 192.168.1.254 0.0% 10 0.9 0.9 0.8 1.1 0.0
3.|-- jhb-in2.ip.adsl.co.za 0.0% 10 249.7 200.9 137.7 250.3 54.7
4.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
5.|-- jhb-in2.ip.adsl.co.za 60.0% 10 27.1 27.0 26.9 27.1 0.0
6.|-- jhb-net1.ip.adsl.co.za 0.0% 10 26.0 32.9 26.0 89.8 20.0
7.|-- 169-1-5-243.ip.afrihost.co.za 0.0% 10 26.6 26.7 26.2 28.3 0.3
8.|-- 72.14.239.117 0.0% 10 27.0 26.9 26.3 27.4 0.0
9.|-- google-public-dns-a.google.com 0.0% 10 26.2 26.6 26.0 27.9 0.0
Code:
mtr -wc10 208.67.222.222 Loss% Snt Last Avg Best Wrst StDev
1.|-- netgear 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- 192.168.1.254 0.0% 10 0.9 0.9 0.8 1.0 0.0
3.|-- jhb-in1.ip.adsl.co.za 0.0% 10 228.9 196.5 127.0 230.4 48.0
4.|-- 41-66-181-98-62.OPE001-CPE-GP-ID.africainx.net 30.0% 10 527.3 511.0 455.5 529.4 29.7
5.|-- CORE.GP-ID-DCE-4.TO.GP-ID-MEC-2.AINX.P2P.10G.za 40.0% 10 27.6 863.4 27.3 2430. 1000.0
6.|-- jhb-net1.ip.adsl.co.za 0.0% 10 27.0 27.7 25.8 34.9 2.5
7.|-- africainx.jb1.napafrica.net 0.0% 10 27.0 27.0 26.1 29.1 0.7
8.|-- CORE.GP-ID-DCE-4.TO.GP-ID-MEC-2.AINX.P2P.10G.za 0.0% 10 26.5 535.8 26.2 5116. 1609.4
9.|-- 41-66-181-98-62.OPE001-CPE-GP-ID.africainx.net 0.0% 10 26.2 26.6 26.0 27.4 0.0
10.|-- resolver1.opendns.com 0.0% 10 27.3 26.9 26.2 27.6 0.0
Code:
mtr -wc10 grc.com Loss% Snt Last Avg Best Wrst StDev
1.|-- netgear 0.0% 10 0.3 0.4 0.3 0.6 0.0
2.|-- 192.168.1.254 0.0% 10 0.8 0.8 0.8 0.9 0.0
3.|-- jhb-in1.ip.adsl.co.za 0.0% 10 54.3 80.8 53.2 241.9 60.2
4.|-- 41.169.57.216 70.0% 10 73.3 176.7 26.9 429.8 220.5
5.|-- if-5-90.tcore2.PV9-Lisbon.as6453.net 10.0% 10 8.3 110.7 7.6 895.1 294.2
6.|-- jhb-net1.ip.adsl.co.za 0.0% 10 27.4 27.1 26.4 28.2 0.3
7.|-- 169-1-5-74.ip.afrihost.co.za 0.0% 10 26.9 27.0 26.3 27.5 0.0
8.|-- 41.169.57.216 10.0% 10 28.1 224.5 27.6 1796. 589.5
9.|-- if-2-2.tcore1.JSO-Johannesburg.as6453.net 0.0% 10 240.7 366.2 239.9 811.3 233.2
10.|-- jhb-up3.ip.adsl.co.za 20.0% 10 802.8 904.4 251.6 2419. 645.9
11.|-- jhb-in1.ip.adsl.co.za 80.0% 10 757.5 1558. 757.5 2360. 1133.3
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- if-4-2.tcore1.KLT-Cape-Town.as6453.net 70.0% 10 58.7 41.1 6.5 58.7 30.0
14.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net 90.0% 10 92.9 92.9 92.9 92.9 0.0
15.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net 10.0% 10 23.3 32.0 21.2 100.4 25.7
16.|-- if-19-2.tcore2.L78-London.as6453.net 0.0% 10 12.1 21.5 10.6 94.6 25.9
17.|-- if-2-2.tcore1.L78-London.as6453.net 0.0% 10 11.1 25.3 10.5 100.2 27.9
18.|-- if-17-2.tcore1.LDN-London.as6453.net 0.0% 10 14.7 27.2 12.7 94.6 24.6
19.|-- 195.219.83.102 0.0% 10 22.4 28.8 12.8 92.8 24.0
20.|-- ae-21-3201.car1.Tustin1.Level3.net 0.0% 10 58.2 50.8 17.4 226.3 63.4
21.|-- ae-21-3201.car1.Tustin1.Level3.net 10.0% 10 11.8 78.2 11.8 334.9 120.1
22.|-- grc.com 0.0% 10 12.6 52.1 10.3 334.4 99.8
Last edited:
We don't reply on HelloPeter anymore. Sadly, it just didn't seem to yield much positive results for us.
Happy to engage directly with anyone who has a complaint though
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