Scratch what I said earlier - really sorry guys
We're working on sorting out the connection drops.
We're working on sorting out the connection drops.
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Ideally an MTR, a traceroute could also work though.
Sorry I am a nab.... DSL username, where/how do I get that?
the first tracert even failed to resolve
C:\Users\blah>tracert google.com
Tracing route to google.com [216.58.223.14]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 99 ms 94 ms 85 ms 169-0-5-1.ip.afrihost.co.za [169.0.5.1]
3 * * * Request timed out.
4 99 ms 96 ms 95 ms 169.1.5.30
5 58 ms 64 ms 61 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 84 ms 93 ms 86 ms google.jb1.napafrica.net [196.46.25.166]
7 83 ms 81 ms 78 ms 72.14.237.239
8 40 ms 40 ms 38 ms jnb01s07-in-f14.1e100.net [216.58.223.14]
Trace complete.
Scratch what I said earlier - really sorry guys![]()
We're working on sorting out the connection drops.
Pretty high latency to your exchange there, anything else running on the line?
Your email address will also do![]()
It's set to automatic but the DNS servers are
169.1.1.3.
169.1.1.1
I'm also getting these errors too
DNS_PROBE_FINISHED_BAD_CONFIG
DNS_PROBE_FINISHED_NXDOMAIN
And looks like connection still dropping periodically.
Can someone look into this, since your cut over last night my internet is not longer working. I have been good for two weeks until now.
Capped 4MB Location (JHB) NETGEAR
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\Michael>tracert mybroadband.co.za
Tracing route to mybroadband.co.za [141.101.112.56]
over a maximum of 30 hops:
1 35 ms * 7 ms 192.168.0.1
2 * * * Request timed out.
3 * * 13 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 33 ms 22 ms 28 ms jhb-in1.ip.adsl.co.za [169.1.5.42]
5 22 ms 12 ms 13 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 27 ms 15 ms 14 ms africainx.jb1.napafrica.net [196.46.25.135]
7 26 ms 12 ms 19 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 23 ms 18 ms 16 ms 141.101.112.56
Trace complete.
C:\Users\Michael>
Can someone look into this, since your cut over last night my internet is not longer working. I have been good for two weeks until now.
Capped 4MB Location (JHB) NETGEAR
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\Michael>tracert mybroadband.co.za
Tracing route to mybroadband.co.za [141.101.112.56]
over a maximum of 30 hops:
1 35 ms * 7 ms 192.168.0.1
2 * * * Request timed out.
3 * * 13 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 33 ms 22 ms 28 ms jhb-in1.ip.adsl.co.za [169.1.5.42]
5 22 ms 12 ms 13 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 27 ms 15 ms 14 ms africainx.jb1.napafrica.net [196.46.25.135]
7 26 ms 12 ms 19 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.59]
8 23 ms 18 ms 16 ms 141.101.112.56
Trace complete.
C:\Users\Michael>
PM sent
do you have no alternative accounts we can use on the old network while the systems are sorted?
We're working through a few niggles causing some connection drops this evening - should be sorted soon![]()
Will it be sorted in like 40 minutes?
I'm really not sure, sorry.
We're doing our best to reduce connection drops.