Afrihost New Network Feedback

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I noticed when I logged in to client zone that my top up data was being used before my free gig data was finished. Is this normal?
 
I don't see any data used of my after hours. The mobile app isn't very clear on this, so I'll have to check via web.
 
brenarmstrong said:
Howdy guys, not much of a forum guy more of a lurker, if there was a read or refresh count I'd be a grandmaster, but network is quite should be no problems, if there is a prob we would love to solve it. Please pm afriguy your details and i'll make sure someone calls and we can troubleshoot. I want to make our network the best! You have no idea how hard my team has worked on it these past few months, its no easy task moving one of Africa's biggest networks around.

Please be patient we do look at all your concerns and suggestions.

Bren.

PS please be kind was hard to post never really done this
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Thanks for all the hard work, Bren, your team have done a wonderful job. :)
 
brenarmstrong said:
Howdy guys, not much of a forum guy more of a lurker, if there was a read or refresh count I'd be a grandmaster, but network is quite should be no problems, if there is a prob we would love to solve it. Please pm afriguy your details and i'll make sure someone calls and we can troubleshoot. I want to make our network the best! You have no idea how hard my team has worked on it these past few months, its no easy task moving one of Africa's biggest networks around.

Please be patient we do look at all your concerns and suggestions.

Bren.

PS please be kind was hard to post never really done this
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Nice one Bren, your AfriReps have been doing a sterling job on the mybb forums.

Are you able to sort out roll over data :D ;)
 
Having issues with Twitch streaming.

I'm on a 10mb line with plenty of cap and I can't even stream twitch on medium without it buffering.



It's not like this is the first time it's happened either, just the first time I've bothered to gather some evidence.

I tested both medium and high quality on Twitch. You can see the quality controls on the bottom left of the videos.

(warning, might be loud)

Medium: https://vid.me/5k6j
High: https://vid.me/rWxB

I don't want to go on and speculate wildly, but shouldn't it be going higher than 100kbps? From my perspective this is not the product I thought I've been paying for.

EDIT: Funny part is it's even buffering when I try to watch the videos I just uploaded.
 
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Voxratio said:
Having issues with Twitch streaming.

I'm on a 10mb line with plenty of cap and I can't even stream twitch on medium without it buffering.



It's not like this is the first time it's happened either, just the first time I've bothered to gather some evidence.

I tested both medium and high quality on Twitch. You can see the quality controls on the bottom left of the videos.

(warning, might be loud)

Medium: https://vid.me/5k6j
High: https://vid.me/rWxB

I don't want to go on and speculate wildly, but shouldn't it be going higher than 100kbps? From my perspective this is not the product I thought I've been paying for.

EDIT: Funny part is it's even buffering when I try to watch the videos I just uploaded.
Click to expand...



Exact same problem ... Typical AH
 
Zertop said:
That's not too fair... they've been properly impressive lately

Z
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If by properly impressive you mean inconsistent as all hell

Then yeah, they have been phenomenal

I had to turn my WiFi off just to use tapatalk. I can't stream worth a damn and my speed tests are showing 6mbps.

This is not impressive at all.



And honestly, I am getting real tired of doing speed tests, tracerts and ping tests. I appreciate that I have been dealing with the critical care team for 2 weeks but I have seen almost zero improvement (relating to consistencyl
 
Zertop said:
That's not too fair... they've been properly impressive lately

Z
Click to expand...

To be honest it's only streaming on Twitch that is so inconsistent. Everything else works perfectly - pings in game, torrents, other downloads, YouTube - which is why I've been with AfriHost for just under 2 years now.

However, in all these years I don't think I've ever had the thought "Twitch might stream without stuttering today" not in the back of my mind.

As you can see my speed test is all good. It's just... Twitch... maybe it's just Twitch but I don't think so either because I do get times when I can stream fine. And being such a big platform I think they would definitely cater properly to demand .


I'd just like a more technical answer on this issue rather than more polar views of "AH is terrible" or "AH is amazing".
 
Emissary_Of_Pain said:
If by properly impressive you mean inconsistent as all hell

Then yeah, they have been phenomenal

I had to turn my WiFi off just to use tapatalk. I can't stream worth a damn and my speed tests are showing 6mbps.

This is not impressive at all.



And honestly, I am getting real tired of doing speed tests, tracerts and ping tests. I appreciate that I have been dealing with the critical care team for 2 weeks but I have seen almost zero improvement (relating to consistencyl
Click to expand...
Name one isp that's consistent 24 hours a day 7 days a week.
 
Icemanbrfc said:
Name one isp that's consistent 24 hours a day 7 days a week.
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I'm not asking for 24/7 consistency... But seriously, Twitch works tonight and is broken tomorrow?

P2p works like a dream then dies, I get 8.6mbps speed tests for a week solid and then 3 days in a raw barely break 6mbps

That is the problem that has always been AH's problem.
 
Emissary_Of_Pain said:
I'm not asking for 24/7 consistency... But seriously, Twitch works tonight and is broken tomorrow?

P2p works like a dream then dies, I get 8.6mbps speed tests for a week solid and then 3 days in a raw barely break 6mbps

That is the problem that has always been AH's problem.
Click to expand...
But my question is, name another isp that's actually consistent. I'm talking now in general, and this you will find with all of them. It's unfortunate and I feel your pain, because as of now my Telkom line is up to crap again.
 
Icemanbrfc said:
But my question is, name another isp that's actually consistent. I'm talking now in general, and this you will find with all of them. It's unfortunate and I feel your pain, because as of now my Telkom line is up to crap again.
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My WA and VOX accounts that I had were more consistent by far.

They were not perfect, far from but at least I knew I had consistency with them

Only reason I keep coming back to AH is simply because of their business uncapped.

If I didn't do 600gb a month consistently, I would have left ages ago
 
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Afrihost 8mbps+100Gb bundle, line locked @ 5120Kbps DL and 511Kbps UL
very happy sofar:D
 
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